Active since Jun 2010
Either someone is using this firm's name to **** people or this firm is extremely unprofessional... During January 2025, I have started receiving telephone calls from persons claiming to represent the abovementioned firm regarding some form of unpaid debt. These telephone calls have continued to the time of writ of this letter and have the following traits: - The callers claim to represent the abovementioned firm - The callers insist that they are acting on behalf of a specific client - The callers insist on obtaining my personal information On numerous occasions during these calls, I have made it clear to the caller that I am in no way or form indebted to any person – natural or legal – as far as my records are concerned. I have requested on these numerous occasions that the relevant facts of their case be made available to me in writing. I would have expected their client to have made all the relevant contact details available – not only my cellular telephone number – and that this correspondence should flow naturally from their business practices. Even with this being the case I have also provided my e-mail contact details to the callers to – at least – get some semblance of correspondence representing facts at my disposal. To date none has been forthcoming.
*****ulent contract opened on my name in Feb 2023 and non-mandated debit orders were run to my account. Raised with Vodacom. Took a month for them to acknowledge - on 5 April 2023 - that it was ***** and that they would refund and cancel everything on my name. Refunds were done, but the contract was not cancelled and I was debited again. Complaints now with ICASA and PASA - Payments Association of SA. Waiting to see if there is some reaction and then off to social media.
Geoff Connor and his team provide expert advice and service regarding all things Jaguar. Caring for some pristine examples of the brand, they never hesitate to be of assistance be it on an old-timer or more modern version of the Jaguar brand. Professional work and good communication will get my business again.
Handling of My Warranty Platinum Policy on a vehicle was handled professionally and with considerable guidance regarding handling of the policy and procedures. My compliments to Anzette Ehlers and Shaun Weideman for their professionalism and care.
Good workmanship. Professional service and communication.
Good workmanship. Communicated well throughout the process.
Partnered with The Unlimited, which was a bad move. M-Sure should be ashamed of their association with such a poor service provider. 3 months to get claims through... 1 month to get policies cancelled without success. Only way to get reaction is through the Ombud or FSCA...
Centriq does business with The Unlimited and the reputational damage was enormous. Very poor responses and unprofessional service.
First claim took 3 months to be processed. Cancellation request unprocessed after 1 month.
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