LF
Luricka F
Active since Jun 2010
14
Reviews
0
Industries
Reviews
14 reviews33 months ago
6 MONTHS - R1299 ACCOUNT FEE TAKEN TWICE WITH NO FEEDBACK
It has been 6 months and MTN has still not credited my account. I paid my monthly account fee of R1299 via the app, and they still took the debit order that month. I've followed up relentlessly, but nobody in the customer service or finance department seems bothered enough to give me feedback. Shockingly disappointing service. The
0 replies
66 months ago
LOST TITLE DEED
FNB Home Loans Department lost the title deed to our house!? Due to this negligence, it will now delay the sale of our current house and the purchase of our new house, effectively meaning that we might only move in when my wife is 8.5 months pregnant. How is FNB going to rectify this absolutely negligent and unacceptable error??? The lawyers have worked tirelessly to speed up the process due to her pregnancy, only to find out at the last minute that FNB has lost our title deep. How does this even happen and why do we only find out about this now!? This could have been rectified in 2017.
53 replies
70 months ago
MTN NOT HONOURING CONTRACTS - STOLEN DATA
This is the fourth issue I've had with MTN regarding this contract. It's becoming ridiculous actually. I’ve noticed recently that I haven’t received the data, airtime and SMS's that I've paid for on my work number since December 2019 after my upgrade. I've sent requests on the MTN website, social media pages and complaint portals with NO response. Please revert back urgently, and either reimburse my money or provide me with the data etc that I've paid for.
0 replies
88 months ago
Discrimination against pregnant members
The customer service that Discovery prides themselves on has been so shocking that I battle to find the words to articulate where they have left me at this point. I feel utterly worthless as a member to them after being ignored, shoved aside and undermined for the past four months. I have a standing query after registering for Vitality baby and not receiving point rewards for achieved goals, only to find out that this is a common problem. This leaves me with the conclusion that Vitality discriminates against their pregnant members since the issue started the moment I registered.
0 replies
91 months ago
8 month unresolved overcharged complaint
The disappointment in MTN’s complaint resolution is astounding. From unanswered and ignored emails by managers at Cresta (Lernard Ncube), to MTN loading the incorrect contracts, penalties loaded on my name for a migration to correct their mistake, to me being overcharged by MTN for 8 MONTHS, to debit orders not coming off my accounts, to managers wearing the incorrect name badges in store. I’m sure the next thing is me being blacklisted by MTN for their mistake! Pathetic service. This is completely unacceptable.
525 replies
103 months ago
Mailer Daemon damaging my business
POOR SERVICE URGENT!!! Clients cannot get hold of my business as they receive auto responders that my emails has been suspended, which is INCORRECT ! Please see auto response below: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: ********** This email account's owner has suspended delivery for the account.
0 replies
103 months ago
Activated Autoresponder Damaging My Business
I am very disappointed in Afrihost's hosting service of my email domain. It is 9 November today, and my 'out of office auto responder' has been incorrectly activated since 2 October. I specified on Client Zone that it should automatically deactivate on 1 October. I was on the line with Afrihost on 11 October and Warren assured me it is rectified. This process has now seriously negatively influenced my practice as new prospective clients think that I am STILL on leave. How is this glitch so difficult to rectify? PLEASE ADVISE URGENTLY!
0 replies
115 months ago
HIDING FROM IRATE CUSTOMERS...
<p>I doubt I have ever felt this let down by a company before. The service we have received from Dekra has been appalling. We recently paid over R2000 for a 1000 point check through Westbank’s recommendation before buying a second hand Audi, only to find that all four control arms are completely torn and will cost us over R11 000 to fix. And to top it all off, Marius from your Marlboro branch is refusing to get back to us and has ignored our calls since last week MONDAY. Is this the service Dekra can be expected to provide their customers? Or is Marius hiding from irate customers who caught him out for doing a sub-par job?? Because if so, Westbank needs to rethink the service providers they use to authorise legitimate purchases. Please contact my husband, Richard, on ********** as soon as possible!</p>
224 replies
126 months ago
Worst service delivery ever
Cassie from Pro-Roofers will ignore your calls and deliver sub-standard goods. He installed gutters to our house that leaks on ever corner and water runs over the sides. I regret using his services and urge you to keep looking since your are guaranteed disappointment.
0 replies
129 months ago
I am so disappointed
I am so extremely fed-up with the terrible service I receiving from Standard Bank. <br> <br> I have had problems on literally every platform I utilise from Standard Bank, from unfriendly untrained staff, to lies told about cards ordered. I received my Standard Bank credit card 3 weeks later than promised, and in addition, was never registered for UCount rewards!. Your call centre staff are untrained as nobody knew who can help me register for UCounts again or who can help me activate the SMS notification on the card. This has NEVER been resolved and you will be happy to know that I have cancelled my card. <br> <br> Through FNB my card was delivered within 24 hours and the E-Bucks registration went through automatically. <br> <br> Furthermore, I was deregistered from cellphone banking for no reason, and your registration process is currently OFFLINE! <br> Your website and internet banking is also offline at the most inopportune times such as a Monday morning. <br> <br> I have been banking with Standard Bank for over 28 years, and I must be honest, I am very sad to leave the bank, but you leave me no other choice. <br> <br> Disappointed, Frustrated, Irritated and Tired is what I feel about Standard Bank today. <br> <br>
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (42.857142857142854%)
1 Star
8 (57.142857142857146%)