VD
Vienna D
Active since Jul 2010
10
Reviews
0
Industries
Reviews
10 reviews36 months ago
Error made by Elvis Mahlanyane Merc SA
I am being moved from pillar to post by Precision Motors and Mercedes Benz South Africa over the status of repairs for my vehicle that was taken in for panel beating on 11/04 and now on 05/05 I find out that some of the parts are due to arrive from Germany on 19/05 then repairs on my vehicle will resume. I am being made to look like a fool and being misled by both service providers who send multiple emails with car jargon which is meant to confuse me as am not a car specialist neither do I wish to be one. I am struggling to understand why I was told to bring car in if the parts are not available and only find out there is confusion when you start asking questions. In addition Elvis made an error and realised one of the parts had to come from Germany and did not communicate until I started asking questions. Noone is being made accountable for these errors yet as a customer I am continuing to pay for a dismal service I continue to receive.
0 replies
36 months ago
Car booked in for panel beating 11/04 by Precision and Sons
I am being moved from pillar to post by Precision Motors and Mercedes Benz South Africa over the status of repairs for my vehicle that was taken in for panel beating on 11/04 and now on 05/05 I find out that some of the parts are due to arrive from Germany on 19/05 then repairs on my vehicle will resume. I am being made to look like a fool and being misled by both service providers who send multiple emails with car jargon which is meant to confuse me as am not a car specialist neither do I wish to be one. I am struggling to understand why I was told to bring car in if the parts are not available and only find out there is confusion when you start asking questions.
0 replies
51 months ago
Purchase not received a week later false promises from staff
I bought a fridge and dishwasher from Game stores Saturday 29 January in Brooklyn mall. To date I am fridgeless despite being told my purchase would arrive on Monday. Game store Brooklyn mall in Pretoria please advise on dates for my fridge and dishwasher. Worst service ever.
0 replies
53 months ago
Bad online service goods not delivered
I made 2 orders online (26 Nov and 10 Dec) and not notified my order was cancelled. I have to go online and see that order is cancelled with no communication to the customer. Bad service from Foschini group. Unacceptable. Call centre suggests I go to store. What is the point of an online service if I may ask in the middle of a pandemic where people would rather be home.
53 replies
66 months ago
Bad Managing Agents
On October 10 2019 I received an email from Pretor Managing Agents for my Unit at 41 Glenwood Estate. They were requesting owners to notify them of any roof leaks that may have arose from the heavy rains. At the time I had a student tenant whom I forwarded email from Pretor and asked her to let me know if there was a problem that had come about due to rains. In January when she returned from Christmas break she notified me of dampness in her room wall close to her bed meaning and a crack that had moved from outside to inside. I asked her for pictures which I then forwarded to Pretor Managing Agents. They said they would get back to me but I should also mention it during the Annual Meeting in February which I did. After several follow up the whole year there was no action. I took the liberty to repair the crack so that my tenant would not complain that her bed and things had been damaged as a result of these leaks/cracks. I have been following up with Pretor who then referred me to the broker where I had to explain the whole story again. Broker requested for pictures which I had initially sent to Pretor and I sent them. None was sent to the unit to come for an inspection despite me telling them an not a technical expert therefore someone who is an expert must come for an inspection and advise. Instead they are now rejecting my claim for the internal work I had done citing that the policy damps on walls is maintenance and is not covered by insurance. I mentioned the cracks and asked what of the cracks, what does it mean, it is rainy season again and I deeply concerned.
0 replies
66 months ago
Poor Customer Service
On October 10 2019 I received an email from Pretor Managing Agents for my Unit at 41 Glenwood Estate. They were requesting owners to notify them of any roof leaks that may have arose from the heavy rains. At the time I had a student tenant whom I forwarded email from Pretor and asked her to let me know if there was a problem that had come about due to rains. In January when she returned from Christmas break she notified me of dampness in her room wall close to her bed meaning and a crack that had moved from outside to inside. I asked her for pictures which I then forwarded to Pretor Managing Agents. They said they would get back to me but I should also mention it during the Annual Meeting in February which I did. After several follow up the whole year there was no action. I took the liberty to repair the crack so that my tenant would not complain that her bed and things had been damaged as a result of these leaks/cracks. I have been following up with Pretor who then referred me to the broker where I had to explain the whole story again. Broker requested for pictures which I had initially sent to Pretor and I sent them. None was sent to the unit to come for an inspection despite me telling them an not a technical expert therefore someone who is an expert must come for an inspection and advise. Instead they are now rejecting my claim for the internal work I had done citing that the policy damps on walls is maintenance and is not covered by insurance. I mentioned the cracks and asked what of the cracks, what does it mean, it is rainy season again and I deeply concerned.
0 replies
83 months ago
Breach contract of contract
I signed up with Vodacom about a six weeks back for my iPhone XR which supposedly came with 200 minutes which was great for last month. This morning I receive my monthly sms bundles data and calling Minutes and realize my minutes have been reduced to 80 after I signed contract for 200 minutes. Please explain what happened to rest of my minutes as this is a breach of our contract agreement.
150 replies
83 months ago
Please refund my deposit
Dear FNB for the past three weeks to almost a month you have been working on my deposit refund from Holiday Inn Chelsea which they say cleared upon my check out and the matter is now in your hands. I spoke to several consultants who gave me different timelines every time I enquired in the matter. I completed all documentation and still no response. I enquiring on timelines and no exact turnaround time. This is disappointing and exhausting to say the least. Kindly resolve this as a matter of urgency please.
56 replies
83 months ago
Health assessment vitality
Dear Vitality please load my points from 17 May it has been over a month for my health assessment.
0 replies
83 months ago
Please refund my deposit
There is a deposit that you have not refunded me for 10k
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
9 (90%)