PS
Peter S
Active since Aug 2010
7
Reviews
0
Industries
Reviews
7 reviews59 months ago
ABSA insurance passing the buck
ABSA insurance arranged that a Duratherm geyser be installed after the geyser in the insured property burst just over three years ago. Now ABSA insurance are wiping their hands of the issue and say its Duratherm that must replace the geyser. Try contacting Duratherm. They dont answer their phones. So no one takes responsibility and my tenant sits without hot water. I hold ABSA insurance liable as they installed an inferior geyser judging by Hello Peters ratings of Duratherm and now when it comes to the crunch the client must try get Duratherm to honor their guarantee. Shocking service from both parties.
53 replies
59 months ago
Duratherm geysers guarantee not worth the paper its written on
ABSA insurance arranged that a Duratherm geyser be installed after the geyser in the insured property burst just over three years ago. Now ABSA insurance are wiping their hands of the issue and say its Duratherm that must replace the geyser. Try contacting Duratherm. They dont answer their phones. So no one takes responsibility and my tenant sits without hot water. I hold ABSA insurance liable as they installed an inferior geyser judging by Hello Peters ratings of Duratherm and now when it comes to the crunch the client must try get Duratherm to honor their guarantee. Shocking service from both parties.
0 replies
122 months ago
No viewing for paid package
We have a holiday flat, which is permanently connected to Dstv with the compact package, as Dstv no longer allow connection and disconnection as required. Hence I have to pay every month for a service that is intermittently used. Every time we have a new tenant there it is discovered the service is not functioning. We then have to have error codes and what not else rectified, which takes time each time we have a new tenant. <br> This time however despite phoning yesterday and today, we are told a signal is sent though to restore the service and that the service shows as active. However THERE IS NO SERVICE! Every time we tell the agent it does not help to reset the service, as it's been tried. I have tried resetting all error codes to no avail. The tenant is fed up. I am fed up as I am not getting the service I paid for. Time to turf Dstv. I have had enough of you ripping me off for a lousy program schedule and not supplying a service I pay for.
75 replies
122 months ago
Airtime and sms cancelled with upgrade- uninformed
I recently upgraded my contract from smart talk you choose 4gb data. When doing so I was never informed I would forfeit my close to 500 minutes air time and over 900 sms. Upgrade happened today and all my saved facilities have been taken. I start with zero balances and cannot make calls from my phone. Told I need to add airtime, which I cannot do. Says phone not linked for this. I spend a fortune on my Vodacom contracts and this is the thanks I get. Will never upgrade a contract again, in fact will go to another provider. Feel ripped off by Vodacom. And to top it all my phone is now useless. Great when I am a doctor whose cellphone is an essential item
75 replies
125 months ago
Never will I travel on premier classe train again
As a special treat I booked our return trip from Cape Town to Jhb on the premier classe train and took my elderly parents and parents in law with us. It has turned into a nightmare. The train is supposed to be airconditioned but the air conditioning is non existent. The temperature in the compartment, lounge car, dining car is 42, whilst the outside temp is 43. We are told the air conditioning is not working because of the high outside temperatures but I guarantee the airconditioned is not working. In addition, the train is poorly maintained, with springs sticking out of beds, curtains falling off rails, etc. I used to sing the praises of the premier classe after a previous pleasant trip but no more. This has been a trip from hell this time round, with concern for my elderly folks wellbeing with the excessive temperatures in the train. Premier classe should not advertise that their trains are airconditioned, as they arent! They are saunas on wheels.<br> You have seen the last of me and I plan to demand a refund for this trip from hell. The only thing positive is the friendly staff.
0 replies
128 months ago
No support given for useless product
I recently bought the Efergy Engage Hub Kit, marketed by Ellies in SA. I connected it up and for a short period of time had a reading of my electricity usage. It then disconnected and was extremely difficult to reconnect. The product seems to have a problem, in that is intermittently disconnects from the internet and then the only way to get it to start monitoring again is to switch the module off and reconnect. This is useless considering that the idea is to be able to monitor your electricity usage via apps on iPhone or ipad. <br> I have contacted Ellies customer service and support service via e-mail, detailing the problem, but no response!<br> I see others have had the same issues with this product when searching the internet for solutions, and it seems that this is a problem with the product. How can a defective product be sold and when support is required there is none. Very disappointing!
75 replies
136 months ago
No feedback to non delivery of purchased item
Towards the end of January I made a purchase on Bid or Buy for a DVR and a credit card payment in favour of Bid or Buy was processed for an amount of R1730. To date I have not received my order and the supplier says he has not received payment from Bid or Buy and wont dispatch the purchase. On contacting Bid or Buy telephonically and via e-mail I was told the supplier has not honoured previous purchases to other customers so they have held back my monies to protect me. However I receive no feedback from Bid or Buy as to what will happen.<br> So effectively I am stuck in the middle of a dispute between Bid or Buy and the supplier. I am out of pocket for R1730, have no DVR to show for it and cannot purchase a DVR elsewhere, despite needing it fairly urgently because I do not know whether the order will be processed and then I am stuck with two DVR'S.<br> I have been a regular buyer on Bid or Buy, but no more after this experience!<br>
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (71.42857142857143%)
1 Star
2 (28.571428571428573%)