MP
miss P
Active since Sep 2010
58
Reviews
0
Industries
Reviews
58 reviews11 months ago
Bestest Service Ever! Going out of their way for their customers!
OmmmmmmGGGGG! Where do I begin...I'm so overwhelmed with gratitude and awe at the wonderful service I received.... Let me just say Tyla is such a sweetheart...she totally assisted me well after hours and when they were actually closed for the day. I needed a sold out item, and promptly found it for me and invoiced me...talk about being proactive!!!!!¡! I'm so so amazed!!! Deidre assisted me earlier in also finding a sold out item and a return... such polite and prompt service again! Tyler and Deidre are stars! Hip shop is the best and I will be supporting you forever based on my shopping experience with you both ❤️ ♥️ 💕
0 replies
11 months ago
Online service is amazing!
Elzette is amazing! She's been in constant touch with me through whatsapp and email, finding me all my items. She even pulled items from various stores, snapped extra pics and manually invoiced me. I'm so super impressed with her service!!! Thank you hun! I'll be your client forever if your service is so good always!! Keep it up!
0 replies
11 months ago
BEST ONLINE SERVICE FROM MARLEE
OmG! MARLEE from online is the absolute best. She went out of her way to find me 2 products that were discontinued and sold out countrywide. I'm absolutely floored by her warm responses and ardent attention to customer satisfaction! Thank you Marlee! You absolutely made my day with those items!
0 replies
11 months ago
Will not be supporting.
I contacted them regarding a promo I missed asking if they'd re-run it and I received an answer of No, which I could accept. The next day whilst scanning their website, I see a message at the top flashing the mothers day promo saying ends Sunday (not specifying a date)- so I screenshotted and sent the message to Babalu Boutique's whatsapp. I was told to respect the promo expiration and to refrain from contacting them regarding the expired promo. WOW! Either someone is having a bad day or just has no customer service skills. The least they could do was apologize for the misleading advert on their page and have it removed and perhaps even thank me for pointing it out to them- which I would've accepted gladly. I just find it really disappointing that people want to run small business start ups but have no clue how to treat customers. I would have been a big a customer but sadly you treated me like I'm harassing you guys when I was just pointing out an error on your side, and something that is misleading to potentially other clients too. Oh well. Thank you for responding though "and in a somewhat very polite yet offensive message", I guess.
0 replies
14 months ago
I feel misled
On 27jan I requested to cancel an order in order to place a new correct order. I was given a store credit for what I had paid and reeard points were minused. I replaced the new order using the store credit but was not assigned points. After email queries I was advised that no points are awarded for a store credit coupon which in my opinion is absurd as its my money and I deserve points If this was going to be the case, why didn't they just reverse the money to my credit card and I could've placed the new order and gotten my points back???? Ridiculous. Secondly- a promo was running where you place any order more than R2000 and get a gift valued at R450. Yes I know while stocks last, but I placed two orders in similar period and did not receive the gift. No notice was given that gifts are out of stock - or I should've been informed and I could've placed my orders with Dischem, at same price as they were running same special and received additional.cashback instead of using cosmetology?!!! To make matters worse, thirdly- this order took forever to arrive!!! #569190 order placed 29 Jan and I receive it today 7jan. I could've just ordered from Dischem with a 48hour turn around. Terribly disappointed with cosmetology. Will not recommend purchasing from them. False advertising, poor communication, ridiculous point system, misleading customers into purchases that can't be fulfilled in time and arrive without gifts- nahhh- this is just bad.
0 replies
20 months ago
Unsympathetic and pathetic resolve during a natural disaster
Absolutely deplorable and pathetic service. Was hit by a tornado on 3rd June 2024 that left my property in ruins. To date, going onto 3 months as of 3 September, and ABSA Insurance has not yet tended to any finalization of my claim! To make things worse, there's zero communication from them. I phone in, and I'm placed on hold for sometimes over 30minutes whilst they phone to get feedback from other departments! I was told the underwriting team was supposed to get back with additional premiums that needs payback due to a mishap from ABSA not increasing the insured value when an assessment was done back in 2020. The issue I have, is that I'm sitting without windows! It rains etc and there's further structural damage occurring. ABSA Insurance has not allowed for any temporary repairs therein. Even the temporary roof fix was a joke with the contractor just placing normal membrane over the open roof. eventually I just paid R330000 out of my credit card and privately got the roof done to preserve my structure best I can. The damp is totally soaking into walls and even insect and termite infestation has started!!! I'm furious at ABSA Insurance for dragging their feet. I'm living in utter squalor, which is also unhygienic- black mold is growing on walls and should not be breathed in but I have no choice whilst I wait for ABSA Ins to wake up!!! This is so unempatheic and inconsiderate of ABSA. During a natural disaster one would think your Insurance has your back. I'm a single female living on this property, my security is even compromised with my heath. So so disappointing
53 replies
23 months ago
Refund Required- online platform unreachable
Unable to reach the online team as emails bounce back due to your system mailbox being full. Added the promo of 4x husky 775g @ pet club price R84. But was invoiced final at full price no discount (@R38.99 each ie. R155.96 FOR 4). PLEASE URGENTLY CORRECT & REFUND! CHARGED ALMOST DOUBLE! Total should've been R1764 for 21 deals and not R3275.16!!! (Excess charge of R1511.16) Promo deal was released on 4 April via email; valid online/instore; valid till 8 May. ORDER placed 7 May. Second time round I'm having an issue.
159 replies
24 months ago
False advertising + pathetic *********** service
pet club discount was not app**** on online order. OVER CHARGED BY R651. Before placing order, i registered a query because the discount wasnt showing on the cart, sent screenshots of proof of pet club membership, smartshopper, proof of petclub promo and cart. Was told discpunt will show after checkout, then later told after invoicing - just seems the agent was eager to close the case rather than assist. After invoice was received, i saw i wasnt given the pet club price and was overcharged R651!!! Now my hard earned money is tied up with you and I can't even return all these cans or I would! FFS Pnp needs to wake up! No response after to and forth communication with the help desk. Supposedly matter was escalated but haven't heard anything back since last week. Very frustrating and absolutely **********. HUSKY WET FOOD CANS 775G charged at smart price @R115 for 4 cans SMART SHOPPER PRICE instead of R84 for 4 cans PET CLUB PRICE. False advertising...how many other people u guys ***********????
106 replies
33 months ago
*****s...where's my refunds!!!
After 2 orders, they cancel saying item is out of stock. But item still shows in stock online. Now I have to.feight for my refund. They are quick to take your money but you as a customer must wait weeks for your own money back. For one order, I was short refunded! The other order, totally no refund for 2 weeks now! Your online service is oathetic and shopping online should be obsolete for you guys as its totally useless! *****s.
60 replies
33 months ago
Vodacom *****s
I received a call from a vodacom representative advising me that they would like to offer me a better deal on my current expired contract. The lady clearly stated everything stays same except you will be getting R140 airtime instead of R75. Sounds good right so I accepted. Only to now realize that they took away my 10gb data that I was getting and I hadn't noticed because the data was eating off my airtime which is now zero and I'm in an emergency and couldn't contact anyone until i got my mtn backup!!!! So fkn ****ed off!!! Vodacom cheats!!! Also the lady didn't say that now my contract is not upgradeable till 2025!!!!!!!!! Cheats ****s *****s
250 replies
Review Distribution
5 Star
7 (12.068965517241379%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (12.068965517241379%)
1 Star
44 (75.86206896551724%)