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Active since Mar 2024
28
Reviews
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Reviews
28 reviews1 month ago
Request for status of account closure
Good day, I trust that you are well. Exactly a week ago, I visited my local FNB branch to close my FNB account. The wonderful and friendly staff there assisted me with logging a call on the "secure chat" platform. I'm currently awaiting final closure of my account, and I would greatly appreciate it if I could receive some feedback regarding the status of my request, and ideally for the process to be expedited. Once resolved, I will improve my rating given in this review to highlight my satisfaction with the service. I thank you very much for your assistance. Have a lovely day further. Kind regards, Saiyur
53 replies
1 month ago
Query regarding account closure request
Good day, I trust that you are well. Exactly a week ago, I visited my local FNB branch to close my FNB account. The wonderful and friendly staff there assisted me with logging a call on the "secure chat" platform. I'm currently awaiting final closure of my account, and I would greatly appreciate it if I could receive some feedback regarding the status of my request, and ideally for the process to be expedited. Once resolved, I will improve my rating given in this review to highlight my satisfaction with the service. I thank you very much for your assistance. Have a lovely day further. Kind regards, Saiyur
53 replies
2 months ago
Bad experience with JSE Investor Services
I have been going back and forth with them over the past two weeks, simply to update my shareholder information. They have an extremely convoluted process to do this, and even so, I immediately collated everything that they requested, and submitted it all to them over a week ago. Now, when I ask if my information has been updated, they do not respond. Why make a shareholder go through so many hurdles to change one's details, and then not even tell me if it's changed? You asked me for a certified copy of my ID, since my submitted selfie's were not to your liking... I received your request and dropped what I was doing and immediately printed a copy of my ID, drive over 5 km away to my nearest police station, and send you the document in like under an hour after you requested it, yet over a week later you cannot even tell me if my information is updated? Clearly, I value your requests more than you value mine! I would not recommend them, and the only thing stopping me from selling my shares right now is that I'd probably have to go through even more obstacles to do that and have to interact with them again. I honestly regret the day I ever purchased these shares to begin with!
53 replies
3 months ago
Life Westville hospital owes me a refund and refuses to pay me it back!
Life Westville hospital is the worst private hospital in South Africa! And do not respond here sending me a link to add details so that I can get assisted, as I've done that before on Google Reviews, and still have not got any help in getting a refund for the money you incorrectly took from me.
168 replies
3 months ago
Request for confirmation of authorization letter
Good day, I trust you are well. My wife, Sonnie Ramsugit, is scheduled for a colonoscopy tomorrow (Authorization number: 151035881). Could I kindly request for someone to please email me the confirmation of authorization, as I have not yet received it and I will need it tomorrow to present to the hospital. My apologies for using this platform to request this, as I know you would respond faster here than via your email address, and the requested information is urgently required. Thank you very much for your ongoing support. It is truly appreciated. Kind regards, Deochand Ramsugit
56 replies
6 months ago
No response from them on the availability of an item
Good day, I am extremely disappointed that Makro and Makro Amanzintoti do not reply to my emails to them regarding the availability of an item. I have contacted them to find out whether small-size 3-pack or 5-pack Jockey Skants (male underwear) are available at Makro Amanzintoti, and the price of them, but no one responds. This information is not available on the Makro website for me to access, and I live over 30 kilometers away from my closest Makro store, so I need to know this information before I come there to purchase. Can you please request this information from Makro Amanzintoti (Galleria) urgently and let me know their response on this platform. I will change my negative review here if I get positive feedback in this regard. Thank you.
265 replies
7 months ago
Issue with Moto Health Care website login
Good morning, I trust you are well. I would just like to report that the Moto Health Care website login (https://motologin.mmihealth.co.za) has not been functioning properly for well over a week. It allows one to log in, but the functions therein do not work correctly (For e.g., viewing claim history, contributions, authorizations, etc.). I did report this matter to Moto Health Care, via email on Monday, but I did not get a response to date whether it would be attended too, hence I am reporting it here. Please can you get your IT technicians to look into this issue. Thank you so much, and have a lovely day further.
106 replies
8 months ago
A company whose own inefficiency becomes the customer's burden to bear
Dear HelloPeter community, In this review, I aim to share my experience with Blue Label, highlighting the extreme ongoing challenges that I have had to face, as a result of their disorganization and sloppiness, and why none of you should ever consider using their services. On the 13th of August 2025, I paid my Eskom postpaid electricity bill, using the EasyPay option at my local Spar store. The payment was approved, and came off my bank account. A week later, I noticed that my Eskom account balance had not changed, signaling that the recipient had not received my payment. I contacted Eskom, followed by EasyPay, and was notified that due to ‘Blu bill payment’ having processed my payment, I should contact them. Upon contacting Blue Label, I was asked to go back to Spar, as they would need to initiate the process of my claim. I did so, and the Spar employee was so extremely helpful in lodging my claim. Blue Label subsequently responded, and stated that it would take six to twelve weeks for feedback to be provided. I find this turn-around time shocking, and a complete slap in the face to the consumer! I did not do anything wrong, yet I am the one being punished and penalized for an issue with their payment system. I went to Spar, paid my Eskom bill in full, well in advance of when it was due, and their system failed to do what their company claims to provide, and now I am the one that has to deal with the consequences of their failure. I have spent a ton of airtime contacting call centers to be assisted in rectifying this issue. Furthermore, I have had to drive up and down to the said Spar store, which is not in a town that I reside in. I have spent endless hours, out of my working time, to seek assistance (unsuccessfully) for this problem. I have dealt with excessive levels of stress and anxiety, by being passed from one *********** person to the next, with no resolution in sight. And above all else, with every single day that this company takes in the next three months to actually resolve this issue, I will be charged interest by Eskom, for having an account in arrears, unless I pay my August bill for a second time! To date, not a single employee has apologized to me for the problem with Blue Label’s evidently defunct payment system. Instead, I am supposed to be grateful and delighted that they will look into my complaint in six to twelve weeks time! Well, unfortunately for them, they chose the absolute wrong person to try to snooker, as I do not take being h o o d w i n k e d and s c a m m e d lying down. Whilst they twiddle their thumbs supposedly trying to resolve my complaint over the next three months, and search for loopholes to justify taking my money and then not paying the service provider, I will be seeking legal advice, contacting consumer journalist Wendy Knowler and the National Consumer Commission (to report on what is clearly a gross violation of consumer rights), and I will not be silenced from reporting my appalling experience with this company on both social and print media. To others, who have been done dirty by this company, I implore you to follow suit and to expose them. I do not expect anything to come off this review regarding my own claim, as this company clearly displays a blatant disregard for their consumers. The sole reason that I have decided to write this in-depth review is to directly address and to warn people about them, so that you too won’t fall into the trap that I have. To the ordinary South African citizen, I urge you to do yourself a favor by never using Blu bill payment to pay your bills. This company will take your money in an instant, not pay the targeted recipient, and then drag the process of solving their error, without any consideration that your account is overdue and incurring interest due to their negligence and snail-paced resolution process, and with no ounce of empathy for the untold stress (both emotionally and financially) that this would cause you. Put yourself in this situation were suddenly you have to find extra money to repay for a service that you’ve already paid for, just to avoid having that service being cut entirely! To existing and potential retailers and corporate clients of Blue Label, please do not put your customers through the hassles that I am currently enduring by using this company as your digital payment provider. They purport to be about customer centricity, accountability, and convenience, yet they are anything but this! My unfortunate story with them should serve as a cautionary tale to you all.
107 replies
8 months ago
Great gap cover!
My first gap cover claim, from earlier this year, was processed and paid out so quickly. I'm extremely impressed with their service.
2 replies
8 months ago
"Spend reward" lie
FNB sms'ed me multiple times that if I swiped my card to make a purchase at any retailer, to the value of R500 or more, I would receive a R50 "spend reward" paid into my account a few weeks later. So I did a swipe at a retailer for R500, and it's now a couple months later, and I am yet to receive the R50 spend reward. Not cool, FNB!
159 replies
Review Distribution
5 Star
10 (35.714285714285715%)
4 Star
2 (7.142857142857143%)
3 Star
1 (3.5714285714285716%)
2 Star
3 (10.714285714285714%)
1 Star
12 (42.857142857142854%)