IW
Inshaaf W
Active since Jul 2024
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
Don't ever sign up with Debtbusters!
After being declared medically incapacitated, I signed up with Debtbusters to help me make arrangements with my creditors. The initial sign -up and debit order process was quick and effecient, giving me the impression that this was a good company to sign up with. Thereafter, things went completely downhill. Before and after paying the full Debtbuster fees (which is mandatory before paying creditors) I was bombarded with calls from my creditors on a daily basis demanding payment. Even though I informed these creditors that I was under debt review, the feedback remained the same. That there was no agreement in place. So where the hell is my money going. I have made numerous attempts to contact the debt counsellor, the consultant who signed me up, a customer service enquiry, an administrator and not a single person has emailed me back. I requested email correspondence so that I could have a paper trail of correspondence but radio silence. I am strongly advising that no person in financial difficulty like I am, ever sign up with Debtbusters. The disregard received as a client is absolutely appalling. Worst decision I have ever made.
56 replies
8 months ago
*****ulent debit order
I am not an old mutual client and do not hold any policies or insurance with OM. My bank account was *****ulently debited by OM twice on 26 Aug with no debit order mandate in place. How did OM get into my bank account without a mandate or approval. This must be *****ulent activity.
53 replies
8 months ago
**********
After spending R900 on 2 vouchers. [07/26, 07:45] Tyger Valley Spa: Good day Kindly meet your the****** at the second building that we have at Edward building 3, next to midas for your treatment please don't forget your towels x2 PER PERSON 🖤 [07/26, 09:02] Inshaaf: Good day. I do no have an appointment today. [07/26, 09:04] Inshaaf: Read up. I asked to postpone [07/26, 09:05] Tyger Valley Spa: we will first need the rescheduling fee payment then we can only reschedule , it is R250per person . [07/26, 09:27] Inshaaf: I'm sorry. I contacted you Thursday already [07/26, 09:28] Inshaaf: Why do I need to pay a rescheduling fee [07/26, 09:29] Tyger Valley Spa: when do you want to reschedule for ? [07/26, 09:33] Inshaaf: The 9th of August pls [07/26, 11:02] Tyger Valley Spa: Reason for the rescheduling is because you want to move to Aug and your voucher was redeemed in July [07/26, 11:18] Inshaaf: This voucher is valid for 3 months from date of purchase [07/31, 12:36] Tyger Valley Spa: Good day Inshaaf, Thank you for your messages. We’ve reviewed your booking history with us from 01 July to 26 July, and we’d like to note that Coco Vogue has already made multiple accommodations for you — including rescheduling your appointments several times and extending flexibility where possible. However, your voucher was already redeemed in July for confirmed bookings. As per our policy, once a voucher is redeemed and appointments are confirmed, any further changes — especially outside the 48-hour rescheduling window — will incur a R250 per person rescheduling fee. This policy was clearly communicated and applies to all clients equally, to ensure fairness and manage our bookings effectively. If you’d like to reschedule for 09 August, we’ll gladly assist — once the applicable rescheduling fee is paid. Please confirm if you wish to proceed and send through proof of payment to secure your new date. If not, we’ll consider the matter resolved on our side. Kind regards, Management Coco Vogue Beauty Spa [07/31, 15:49] Inshaaf: Good day I can respect the fact that there have been problems with booking slots and I have already forfeited 1 voucher, however, if you look at the history of this conversation you will note that there were many slots where you were unable to accommodate me with the dates and times that I had requested. I am a regular Coco Vogue client and have supported the business with no issues in the past. The voucher I am requesting to make use of is the girls day which was the second voucher I had purchased. This voucher was not redeemed in July as I had submitted the voucher on 10 July. You offered me an option of booking for 26th at 4pm. I then asked on 24 July if we could please reschedule to a further date which wasn't noted by yourselves and I received a message asking me to meet my the****** on the day that I clearly requested be postponed. This is an error on your part for not moving the booking and I have noted and respected the policy of 48hr notice period. It has also taken almost a week for a response on my messages which I don't think is fair either. I don't dispute that you have been accommodating but there have also been lots of confusion as to the 2 vouchers I submitted. I would kindly request that you please reconsider your decision based upon the above, keeping your policy in mind for future salon visits. Regards Inshaaf [08/05, 08:48] Inshaaf: Good morning. Any response as to the above message I sent last week Thursday?
0 replies
11 months ago
Outstanding service Mr Price Home
After visiting Mr Price Home in Parow Center, My mom and I were browsing casually and was gently approached by Vanessa. Her tone of voice, her approach her gentle guidance made us both feel very comfortable that she allowed us our space, walk away and every once in a while would come back to check up on us and offer her opinion when asked. She doesn't hover like other sales assistants making you feel uncomfortable like they're watching if you're going to ***** and follow you around like security guards and neither does she approach you once or like other assistants I've experienced at many stores candidly ask if you need help and just walk away where you can't find them after you've seen something you like. She was kind, helpful, patient and made our shopping experience feel like this is the kind of service we need at all stores. She's a wonderful person and Mr Price Home is very fortunate to have her as she is very good at her job. Other staff can learn alot from her. I just felt it nesssecery to mention my great shopping experience and commend her warm service. My mom even went back to gift her with chocolates. Thank you Vanessa. You'll be seeing us often.
116 replies
11 months ago
Outstanding service Mr Price Parow Center
After visiting Mr Price Home in Parow Center, My mom and I were browsing casually and was gently approached by Vanessa. Her tone of voice, her approach her gentle guidance made us both feel very comfortable that she allowed us our space, walk away and every once in a while would come back to check up on us and offer her opinion when asked. She doesn't hover like other sales assistants making you feel uncomfortable like they're watching if you're going to ***** and follow you around like security guards and neither does she approach you once or like other assistants I've experienced at many stores candidly ask if you need help and just walk away where you can't find them after you've seen something you like. She was kind, helpful, patient and made our shopping experience feel like this is the kind of service we need at all stores. She's a wonderful person and Mr Price Home is very fortunate to have her as she is very good at her job. Other staff can learn alot from her. I just felt it nesssecery to mention my great shopping experience and commend her warm service. My mom even went back to gift her with chocolates. Thank you Vanessa. You'll be seeing us often.
58 replies
12 months ago
Excellent Service from Sam at African Bank
Never have I ever received such quality service going above and beyond with kind friendly service. Samantha was most helpful and answered all my questions. She even phoned me to keep me updated. Thank you for you wonderful service Sam
58 replies
12 months ago
Value Co. Parow Centre
I purchased an item on Thursday and when I returned home I realized it was the incorrect item. I went back to Value CO IN parow to explain my situation as I had lost my till slip and even showed them my banking transaction on my phone. All I wanted to do was swap it for the right item. I asked if they could look up the slip for me and was told no. No slip, no exchanges. Now I'm sitting with and item I don't need. Management is not flexible or sympathetic to life circumstances and I support the company regularly. I am not impressed at all with how inflexible they are.
0 replies
13 months ago
Birthday humiliation
It was my daughter's 18th birthday celebration and so we booked a table for 12. After having looked at the menu online, everyone was certain as to what they could afford (teenagers and all) without breaking the bank. Table decor had been arranged, a special cake had been arranged, drinks orders were placed and once everyone was ready to place their orders, they were informed that due to it being Ramadan, they only offer buffet style and charge per head. In an absolute panic she called home to explain the situation and when my husband went to the establishment to sort out this confusing mess, he was told by the manager "But everyone knows it's buffet in Ramadan". Clearly we knew nothing of the sort as we had scrutinized the menu and there was no mention of any Ramadan buffet. My daughter was in tears feeling like her 18th birthday had been absolutely ruined. Quick, wit thinking from her friends, they managed to get a table at Crystal Towers at very short notice who did their best to accommodate the party. After having to fit the bill of R600 (incl. their 10%) service charge. All they could say was that the kitchen is closed already. What an absolute nightmare of an establishment who just arrogantly assumes that people should know the the menu changes without any indication thereof in their website, no mention of it in the email correspondence and none in the phone call prior to making a reservation. As a regular attendee of the restaurant, I am actually appalled at how this entire situation was managed and the fact they they didn't even care that she no longer had a birthday venue was simply atrocious.
0 replies
20 months ago
Excellent customer service
The service is fast, effecient and prompt. Whenever I've had questions or queries I'd make contact via the online contact form and someone would attend to it very shortly. I would especially like to thank Ewan and Jaydene who did excellent customer service on behalf of Debt Hero formerly known ad Debt Restruct. A company you can rely on.
0 replies
20 months ago
Great service
The service I have received from My Debt Hero has always been effecient with a prompt turnaround time. Thank you to Jaydene for your service.
0 replies
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