LM
LUNGA M
Active since Nov 2010
26
Reviews
0
Industries
Reviews
26 reviews8 months ago
Delayed Repairs
Really unhappy about the way my claim has been handled, the car was supposed to take 8 days to get fixed but it’s now over 25 days since Wizard autobody has my car. Last week they told me car will be ready on Friday but on Friday I was told that there car will not be ready as they found more damages. How were they not able to see unseen damages? Just unacceptable.
159 replies
88 months ago
Insure 24 Alarm Response/ Roadside Assist
A huge thank you to Janine Mitchell and Optimum Assist for assisting me when I needed roadside assistance. The call to the help line was effortless and Janine was helpful and full of cheer. Kevin from Optimum Assist was reliable and efficient.
105 replies
107 months ago
Gugu Mdluli Rocks!!!
<p>Just want to compliment Gugu </p> <p> </p> <p>She took my call this morning, the line was bad but she remained patient and gave me all the feedback and information that I needed. </p> <p> </p> <p>Gugu is an asset to your company.</p>
56 replies
107 months ago
No Feedback, No answers - Just DELAY
<p>Logged a claim</p> <p>no feedback from MTN</p> <p>no feedback from Monitor</p> <p>No email, no sms, no calls.</p>
56 replies
107 months ago
No Feedback, No answers - Just DELAY
<p>I lodged a claim on the 15th of June but have not had any feedback from Monitor.</p> <p>When following up with Pinnacle I am told Underwriters are still busy.</p> <p> </p> <p>Can someone type an email/sms or pick up the phone to me to update on what is happening?</p> <p> </p> <p>Silence is a crime.</p>
105 replies
122 months ago
Delay
Good Day,<br> <br> My vehicle has not been repaired as the assessor redirected the part of the claim to Proline instead of Probeat.<br> Probeat have not even started working on the car as they have not received authorisation.<br> <br> Please sort out.
75 replies
123 months ago
Still Not Sorted
Good Day,<br> <br> I need your help, i have settled my home loan but I am being pushed from pillar to post to get the bond closed.<br> I also want to cancel the life cover. I need the title deed to be sent to me. I have been to the Newcastle branch but did not get help. I need the matter resolved ASAP. I am a pensioner and do not have resources to be emailing or faxing. <br> <br> Reference number <br> <br> 76837433 cancellation of life cover-76837443 cancellation of bond<br> <br> 8142446600101 <br> <br> my contact number 0716034269 / 0765191177
75 replies
123 months ago
No Answer
Ive been trying to get hold of MTN insurance on 0831236084 the whole morning today and there is no answer.<br> I then tried Facebook and Twitter the both promised to help but I got no help. I then had to drive to MTN Rivonia Walk in centre and received help. I am told that the claim takes 7 days. I use the phone for business and cannot wait that long without a phone. Please prioritise ref:6327335<br> <br> Regards
75 replies
124 months ago
Incomplete Order
Good Day,<br> <br> Im not happy right now, our order number 7 was given to us incomplete<br> <br> when we got home my son's burger meal came without the burger, I called the branch and they said they will deliver-no delivery happened.<br> <br> Regards,
75 replies
124 months ago
Unbelievable
My wife walked into FNB Fourways and was turned away by Thabo, he advised her that FNB will not give her a loan as our business has not banked with FNB for over a year.<br> My wife asked him to process the application and Thabo said NO application will be a waste of time.<br> <br> It seems Thabo doesnt want to help.<br> <br>
75 replies
Review Distribution
5 Star
4 (15.384615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
19 (73.07692307692308%)
1 Star
3 (11.538461538461538%)