GV
G-porgy Voks
Active since Jul 2011
31
Reviews
0
Industries
Reviews
31 reviews8 months ago
Stay away, they take no due diligence
Cheap is cheap, STAY AWAY from them!! They changed my residency status for the 2023/24 tax year and are unreachable when I need them to correct this. I have to now waste time to Home Affairs for SARS to correct this!!
0 replies
10 months ago
Bad Customer Services
They NEVER reply to e-mails when you complain. After sales service is te most pathetic I've experienced. Onto them at own risk.
56 replies
12 months ago
Top-tier experience at Kimberley John Dory's - looking forward to my next visit!
I'm in awe by the level of professionalism, customer care and true definition of going an extra mile displayed your Kimberley Store Manager I found on duty on Frid, 02 May 2025 about 17h00. If it was not for Thomas, I'd be writing an exact opposite of this about my initial reception at te store...but let bygones be, you have a STAR in Thomas. He personally attended to me...I experienced "Service with a Smile". He deserves to be personally handsomely rewarded for saving the day. He never attempted invalidating my feelings. I'd definitely have such Emotional Intelligence anytime in my team. Besides your appetizing menu, he's one of the reasons, I'll continue coming for more to your stores, not only in Kimberley. I'm SUPER impressed. May his territory be expanded, a true gem indeed 👌🏽
0 replies
14 months ago
Diamond Pavillion in Kimberley: Poor Customer Care
At their Deli, they had a display (I took the photo) that you get 2 square pizzas for R40. When customers, including myself wanted to pay this price, the lady assisting told us that the manager said normal prices are charged even if you use an XtraSavings card. A lady with an attitude came and explained some not-sense-making gibber!sh. She just teared the special displaying paper. She was absolutely rude,lacking etiquette to engage and give customers what clearly was an error on their part. Some small town syndrome, I guess.
0 replies
14 months ago
They can't provide me with my Benefit Statement after numerous requests
What a sham!! I left Eskom 31 Nov 2024 and was told it would take 6-weeks after this date to complete my deferment. I'm looking for my benefit statement, which they simply can't provide except tossing me from pillar to post. They are super ************* and quite non-responsive.
0 replies
15 months ago
Disgusting Customer Care at Kimberley North Cape Mall branch
As a frequent visitor to RocoMamas in other cities I reside at or visit, I was looking forward to experiencing Kimberley's North Cape Mall one. I just left (17h58) your restaurant, where I ordered my Vodka + Red Bull ****tail from the manager who came to assist while the waitress was busy...that I commend him for!! I then placed my order with a very welcoming waitress (a very pleasant experience indeed) and a few mins later a 3rd person (floor manager) came and informed me they have no Vodka and without the menu, was rambling on what he could offer. I demanded both the menu & the waitress I had placed my order with. When the whole store with so many Vodka requiring beverages failed to check their stock and replenish OR make alternatives by going to a liquor store insde the mall...I decided to leave te damn space space of incompetence!! Only the waitress made suggestion of purchasing vodka from the liquor store, a mere 30meters away...and her suggestion was downright ignored!!! Such level of incompetence, bad customer service...really a small dorpie syndrome kinda vibes!!!
0 replies
15 months ago
Misleading advertising: Do not buy from these ¢rux's
https://www.cars.co.za/for-sale/used/2017-Mercedes-Benz-C-Class-C-250-AMG-Line-Auto-Gauteng-Johannesburg/9968326/ This is an accident damaged vehicle with ti's history: * 2018-05: Rear Left & Underbody Damage * 2024-07: Rear Damage * 2024-08: All sides + Interior + Mechanical Damage. The mileage is also tweaked. It was just over 120 000km in July 2024!!!
0 replies
17 months ago
Double Debiting and Refund Refusal
1. I advised Nedbank to change my homeloan debit from Nedbank to Investec. 2. The debit was rightfully made from my Investec account on Wednesday, 27 November 2024. 3. On Friday, 29 November 2024, I received a call from Credit Risk Management that the amount that had been debited was short of R369. 67, which needed to be paid manually. 4. To this, I indicated that I'll only be able to do so the following day, i.e. Saturday, 30 November as I was awaiting for some funds to clear in my Nedbank account. 5. The money I mentioned above, indeed cleared on the 30th November. 6. To my surprise and disgust, I noted that on Saturday, 30 November 2024, a SECOND debit had also gone through from now my Nedbank Account!! 7. At about 8am, I called Nedbank Premium Banking on 0800 555 782 alerting about this great inconvenience and thus seeking remedy. 8. The gentleman who assisted me, Xolani, confirmed that a Refund has been processed and gave me Ref: 89466437. He mentioned that it will appear on, Monday, 02 December 2024. 9. No money appeared on Monday and on Tuesday. 10. It's Wednesday now, there's still no funds. I was tossed from pillar to post when I made the follow up. 10. I finally managed to get hold of Credit Risk on 0861 100 033, who blatantly told me that I will not get any refund. My account was NEVER in arreas prior to this. This has greatly inconvenienced me financially.
0 replies
33 months ago
Ultra Distasteful After Sales Service: Choose them at your own risk
I have an uncapped month-to-month 20/20Mbps data contract with a FairUsagePolicy of 300GB/month before the up/download speeds reduce; which by its nature is pre-paid. I have been cut on 27 July and upon taking the matter customer care (e-mail), Facebook and WhatsApp chat platforms as well as their Call Centre, I'm tossed from pillar to post. It's frustrating to say the least. I'm going to Day 4 without Data, they've deactivated their ZTE router. This has even been escalated, but still no break-through, as follows: SMC/00026031135
0 replies
37 months ago
Total lack of Ubuntu
We're a group of customers wanting to do ATM deposits and notes that functionality is greyed out on all 4 ATM's of the Vincent Branch. The lack of courtesy to either reply when we ask the staff members who were queuing to report for duty for the day or to even be asked why we were standing in front of the ATM's and thus when we can expect the issue to be resolved is abhorrent to say the least. The Branch Manager was also inside the bank already watching us, with no care to attempt to hear us out why we were standing at the ATM's outside the Branch. What a distasteful experience in the morning from a once very customer centric branch. I am utterly disappointed. It's been more than 30min now without a word, with these b!+ch€s watching us!!
0 replies
Review Distribution
5 Star
2 (6.451612903225806%)
4 Star
1 (3.225806451612903%)
3 Star
0 (0%)
2 Star
5 (16.129032258064516%)
1 Star
23 (74.19354838709677%)