TO
Tienie O
Active since Feb 2011
15
Reviews
0
Industries
Reviews
15 reviews5 months ago
Don't trust Chata Tech or Discovery Insure
We had storm damage and my son's desktop pc which is in daily use was damaged by rain. Chata Tech was sent by Discovery Insurance to collect pc box. It was all in good working order and acccording to Chata Tech is has failed working due to wear and tear and being old. We insisted pc box be returned and received it back today in shocking condition. So much damage done by Chata Tech and they just claim that is how they received it. But we have photos of condition of pc box when it was handed to their technician. Absolutely shocking that good working things are returned in such a state
0 replies
5 months ago
Useless telkom
Our fibre went of on Wednesday 5 November 2025. According to Telkom assistants in shop it is a outage in the area. According to telephonic assistance there is no outage in our area. For 2 days and numerous phonecalls as well as visita to the shop we are still without internet and no solution by either shop or phone technicians. Can Telkom please credit my account for this month as I have no service and have to rely on other people to assist. No security is working, no cameras, no alarms due to this so called outage which I call blatant incompetence on Telkoms side.
0 replies
15 months ago
Absolutely bad service
On 30 January 2025 I paid my subscription (as per the five(5) past years) via YOUR webportal Money cleared and gone through my bank account with NO returns According to Webafrica my account is unpaid and cut. After numerous emails and whatsapp chats (as you have absolutely NO phone number for queries except sales) the matter is still unresolved and I can't get any answer about where my payment is and my internet is down This is such bad service from your side I am looking at other service providers and will cancell my contract die to your lack and no worry attitude
0 replies
42 months ago
DISCOVERY INSURANCE LIABILITIES DEPARTMENT - BAD SERVICE
Extremely disappointed in Discovery Insurance and the way a third party claim was/is handled. Had a small incident on Monday, 17 October 2022. Got all the necessary quotes for both vehicles, NATIS report and case number etc as needed for claim and proceeded to submit claim. My vehicle claim was handled and authorised within 3 days. However, the Liabilities Department working with the 3rd party claim is utterly useless and staff rude and unprofessional. Especially Gretchen who I had a conversation with explaining why we prefer a certain repairer above their repairers and that our previous claims with same repairer was entertained and paid for by Discovery. She is extremely rude and won't listen to reason yet my repairs to my vehicle with the exact same repairer was authorised and vehicle is already being repaired. I paid out of my own pocket for 3rd parties repairs to his vehicle as Discovery Liabilities Department and especially Gretchen are just not willing to listen to reason or even entertain claim. We are definitely looking into another insurance as I can just imagine what will happen one day when we have a serious accident involving a 3rd party
133 replies
49 months ago
DISCOVERY INSURANCE
We had a claim for a geyser and damaged ceiling on Sunday, 13 March 2022. On 14 March 2022 a report and quote was sent and according to website it was authorised. Then we were assigned a service provider 300km away. We explained that the service provider can't travel 300km for a job and a local service provider sent report and quote (Swift Group) to Silindile on the email address he provided. He keep sending emails requesting report and quote although he has already received it more than a week ago. In the meantime we have no hot water in the front section of the house. I think this is utterly bad service from an insurer like Discovery, while we were told how efficient and quick they are when the policy was sold to us by Riaz. We expect this claim to be handled and finalised by end of business today. We never pay our premiums late or query any premiums but now that we have a claim it takes two weeks to sort out. Very disappointed and will not advise anyone to deal with Discovery Insurance
0 replies
50 months ago
UNAUTHORISED DEBITS - NELSPRUIT
Nelspruit Fit24 has the worst client services and "aftersales" ever. I have 4 x contracts with them and since day 1 it has been a mess. Things that were told to us on signing and when we got there not the same. Nevermind that the past 2 months I have an unknown debit order for R218 going off my account which I did not sign any papers for not have any knowledge what it is for. The people at Nelspruit, Jay and Klaas had eventually after I have sent numerous emails replied that it was a software error and will not occur again. What a joke, the same thing occurred AGAIN this month. This time they are not even bothering to reply to my mail sent. I refuse to pay any further money on my contracts until this matter is permanently resolved. Please people be aware of this scammers at Fit24
0 replies
55 months ago
FNB BAD SERVICE OVERALL
Have revolving credit loan. FNB changed it to revolving facility. Since change no access to money. Phoned and no help after being transferred from one person to another for almost an hour. Went into branch, no assistance at all. Sort out your changes YOU made so clients can continue business as normal. PATHETIC!!!!
106 replies
55 months ago
Vodacom Useless
Cancelled contract August 2021. Debit order still going off. Vodacom cant assist. Rewards Co to apparently cancel contract. No helpfull assistance at all. Useless. Stay away from vodacom
106 replies
66 months ago
PATHETIC SERVICE
12 November approved for laptop contract. Huawei Matebook D14. Was told it will be delivered the next week by Monday/Tuesday. By Friday, 20 November I followed up on order as I was not contacted. Apparently NO STOCK. Wow, and you couldn't let me know that when I placed order? Was told Vodacom will contact me. Again I had to contact Vodacom just to be told again NO STOCK and no promise on any delivery date as yet. Asked for change in product which they DO have in stock. Was told a representative will call me. Well, been hours already and still no word from Vodacom. Wow, amazing service!!!!! Please if this is the kind of service Vodacom gives maybe it is better I cancell
224 replies
76 months ago
Webafrica Pathetic
I am so utterly disappointed in your service. I changed from one bad service provider to what I think the worst service provider ever. My fibre line was activated on Friday 24 January 2020. I got an email to confirm this and were advised a router will be delivered within 48 hours. On Monday 27 January I followed up again regarding router. Assisted by Lyle and was assured router is on its way. Again followed up on Tuesday 28 January and was assisted by Mafindi/Macindy assuring me it will be delivered. I have responded to numerous mails confirming delivery address. I have received bills amounting to approx R3000 but still have NO internet what so ever. Webafrica are NOT what they claim to be
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
2 (13.333333333333334%)
1 Star
13 (86.66666666666667%)