KR
karabo R
Active since Mar 2011
10
Reviews
0
Industries
Reviews
10 reviews25 months ago
MDV developers-Roodepoort is s#!t
Worst decision ever. Do not buy from these guyz MDV developers-Roodepoort is s#!t. The developers do not care at all about their customers. I have moved in last year in November 2023 from the 1st day the doors were not aligned well and damaged. Was promised they will fix the doors before end of December. Now we in mid March and this is still not fixed. Worst the house is now clearly showing cracks and still no one seems to care. Always empty promises. My neighbors meters are leaking, roof leaks, sink holes problems are endless here. Cheap materials were used to build these houses and their management are always rude. They need to be stopped from doing any construction. It doesn't make sense how most of these houses were even approved.
56 replies
29 months ago
Over billed
I was over billed and whenever this happens I need to call ten times . Please can someone assist. Team leaders refuse to take calls while the agents are not knowledgeable to handle queries of this nature.Team Leaders in meetings the whole day.what is happening? Asande (TL) ref no: 38734177-i1661 still waiting for your call back.
71 replies
29 months ago
Worst service ever makrocrownmines
I am a very frustrated customer how I regret purchasing at Makro Crowmines again. Yesterday I called to follow up on a delivery that I was promised it would be delivered on Tuesday latest.Maropeng assured me my delivery would be done yesterday and they were loading the truck as we speak.Today nothing is delivered. I call again today she just transfers me to Busi,guess what no better service instead the worst and arrogant guy that has the nerve to tell me that his working alone and there is nothing he can do for me even Nolleen knows that. Nolleen is the manager there and I must call again to get hold of Nolleen as his busy as he wont stop what his doing to look for Nolleen. Can someone there please sort this out. M8173 Please learn from one another makro strubenvalley wow the service there is really remarkable.
71 replies
29 months ago
Sibongile Dantile she is a rock star
Sibongile Dantile she is a rock star. Wow what a great service. Even going to a point of explaining all other different products. Felt like I have a personal trainer and enabling me to make an informed decision. I felt empowered. On that note wow the service from the walkin centre twon square as well🙏🔥🔥
73 replies
51 months ago
O bozza straight Londiwe Mzimela
Exceptional service I have received Londiwe Mzimela after losing trust from FNB .She was really great and even though I was inpatient with her especially when her manager was speaking to her ,requesting that she attends to a meeting while she was busy with me. She kept her cool very well,I even left laughing at myself and been a happy customer.Thank you for that. I would never advise anyone to upgrade to private banking as there is a lot of red tape when you would like to downgrade back to premier cheque account.it has taken me one year plus to get someone from fnb to be able to assist me.Londiwe o bozza straight. I have been billed for a private client account for my credit card and premier for my cheque account whereas I should have been billed one monthly fees not two.can this be credited back to my account as I went to maponya mall to be assisted and to no surprise it was not done correctly as they were more focused to offering me the fnb connect sim or services than assisting me.
53 replies
51 months ago
Incorrect billing
Can someone that knows what they are doing at DStv help me please. I have been transferred from one agent to the next with no resolution and also having to chat to rude agents. Team leader Nicky chetty promised to call me back yesterday and I am still waiting for that call. I have Won the rewards program to be upgraded to premium package at no cost to me during the festive period.To my surprise they have changed my price lock for a compact for 24 months to price lock for a premium package. Calling DStv is costly.
159 replies
98 months ago
Bad Service and incompetent stuff
Can I be called by someone that knows what they are doing as I was just on a call with Masibulele Mgodini for 9 minutes at 08:11:56 on 06 April 2018. my first question to her was why do i need to punch in my ID number before getting through to her if she will also request my id number and the poor lady was completely lost what I was talking about. Secondly I asked her what is the status on my account and she said it was up to date.Following to that question was why have i received an text message stating my account is over due. She got more confused and placed me on hold forever. Please have the right agents taking calls. I have made a payment on the 01st March 2018 at Nicol way earth-child. I just need to know the status on my account as I have received an text meassage stating that my account is over due.
53 replies
102 months ago
Bad Service
I would like to escalate the matter regarding a bad service that I have received from a girl in the Call Centre on the 02 December 2017 around 12:00. She was very rude and not sympathetic at all. She transferred the call to a department without even explaining what I will need to have to be assisted as I have also explained to her that I am calling from my cellphone. Capitec was experiencing high call volumes which is not my fault as the customer as they should be someone within reasonable time to be able to assist. 80/20 rule in Call Centres unless Capitec has a different philosophy. I was at Westgate Mall ATM whereby I made two separate deposits due to limitation of notes that the ATM can take. However the ATM did not read or calculate the correct amount. I then resorted to calling the Call Centre whereby I had the outrageous ,unacceptable , horrifying service from the opening of the call ;one could tell this was going to be a rather frustrating call. As if it was not frustrating enough to have lost r2100.00 from the ATM to also get such service. All I can say it is rather disappointing and stressful to have to deal with such during these difficult times. I made a decision to move from FNB to Capitec due high costs involved with having their account however their service is the best. Which is value for money to get a great service rather then getting through to an incompetent personnel. It is rather sad as after all this Bad service I have received from this girl , at maponya mall branch the stuff the is great. From when I entered the branch to their wellness to assist. Really appreciate the service. Dankie Ladies at Maponya mall branch. My issue was then escalated professionally with every step of the way explained to me by the lady at maponya mall branch. Thank you so much, stuff like that are needed. Case No. ********** 6 CaseNo ********** 4.
210 replies
108 months ago
How can we help you????? By calling as Promised
<p>I am very disappointed with the service I am receiving from FNB Call Centre. As a premium customer I was promised access to 24 hour telephone banking which is no use as whenever I call the CC they unable to assist.</p> <p> </p> <p>This morning I had a strange debit order for r99.00 and a couple of my colleagues which resulted that it was a fraudulent activity. The consultant told me that they aware of the issue however to make any reversals I need to authenticate my account by having my account number and I should call back after hanging on the line for 8 minutes as I didn’t have my account number at hand. I was then promised to be called back within 3 hours as no senior person was available to make this adjustment.</p> <p>I am still waiting. Please assist.</p> <p> </p> <p> Consultant name: Danie Hugo</p> <p>Call Reference number: rq ********** 9426</p> <p> </p> <p> </p>
56 replies
128 months ago
useless manager
Please assist as the manager that is useless can not help me after leaving messages with the receptionist and after he hanged up on me.<br> <br> I have made a call to your department requesting for help after been transfer 3 times on the line. I spoke to a very friendly consultant Queen and you requested her to transfer the call to you however you hanged up.<br> Date and Time: 08.10.2015 14:56<br> <br> This is no surprise to me seems to be a norm at game.<br>
75 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)