IC
Ian C
Active since Mar 2011
10
Reviews
0
Industries
Reviews
10 reviews35 months ago
Don't use them
Takes supplier 3-4 business days to arrive to assess appliance + I'm still waiting for a quotation for the part that needs to be replaced 4 business days later. Basically 2 calendar weeks without a washing machine. No quotation. WhatsApp line they do not respond to.
0 replies
43 months ago
Vodacom dropped calls, signal bad, poor customer service
Hi, this review is the result of 2.5 months of escalations, tens of phone calls, with no-one trying to resolve this matter with earnest. For more than 3 months the signal at home is incredibly bad. We are 6 phone user at this home office, most are with Vodacom (not for long, I think). The problem is the signal is incredibly bad, hundreds ****erally) of dropped calls, not hearing clients, calling clients back on WhatsApp. More than a month ago we eventually got a tech guy from Vodacom to come to the property to measure the signal, he confirmed that we have a desperate need to get a booster from Vodacom whilst they make changes on the tower. We have since not had any resolution re this, even after many calls to this person (Thankiso). We have made tens of calls to Vodacom, names we have is Vanessa, Nikita Ndlela, Thando Maguba, Elicia Majekiso, eventually spoke to Sibu (a supervisor or manager), he said to me he will resolve ASAP. I have not had a call from him in 1 week since.
399 replies
59 months ago
Great rental
Great service, rental agent kind, deposit returned very soon after rental, car in great condition.
53 replies
62 months ago
No response in 3 months, 5 followups.
Client 124274766 My query has been sent to the actuarial department on 7 December already. It related to life insurance. 3 months ago. Since then, I have called or followed up 5 times, with no outcome or response. On Monday 1 March 2021 I spoke to Andile (14h58), I explained everything. I had no resolution, no response. I called this morning at 09h36 and asked to speak to a manager or supervisor. I hung up after holding 6min and 46 seconds. I'm done.
56 replies
64 months ago
No customer service
Within the last 7 days, I have cancelled/re-booked our tickets twice via email, twice via the re-booking platform online, and have not received ANY correspondence from AIRSEYSCHELLES.
0 replies
65 months ago
DSV Distribution Delivery Noise disturbance
SDV driver excessive honks on delivery of parcel at neighbour at 53 Donegal Avenue at approximately 10h00 this morning. Confronted driver regarding this and he says 53 Donegal Avenue does not have an intercom system. I suggested he calls them, he has a phone on his lap. Dogs barking, driver holds hooter for 5 seconds at a time. Excessive noise and disturbance in a suburb. Car registration is FS91BM GP.
56 replies
73 months ago
Fibre re-connection on Frogfoot: VOX to MWeb: 11 March MWeb contract signed 4 weeks still no connection.
11 March I signed with MWeb to move from Vox to Mweb. Both Frogfoot. I have router and line installed, only need re-connection! Router serial numbers and photos attached. MWB13925703 Mweb ref number given to Frogfoot too. Frogfoot contacted online on FB also. Frogfoot says it is Mweb that needs to resolve this. Mweb says case is stuck with Frogfoot. I have contacted Frogfoot, no help. Sent pictures
0 replies
73 months ago
No service. almost 4 weeks
Fibre re-connection on Frogfoot: VOX to MWeb: 11 March MWeb case ALMOST 4 WEEKS!!!!!!!!!!!!!!!!! No service. almost 4 weeks 11 March I signed with MWeb to move from Vox to Mweb. Both Frogfoot. I have router and line installed, only need re-connection! Router serial numbers and photos attached. MWB13925703 Mweb ref number given to Frogfoot too. Frogfoot contacted online on FB also. Frogfoot says it is Mweb that needs to resolve this. Mweb says case is stuck with Frogfoot.
0 replies
91 months ago
Dont use them please. Horrible experience
Since 3October, my phone has been backwards and forwards for repaid of a broken screen. iPhone6s. They first installed a accidentally damaged screen on to my phone. They then had to wait 3 days to have the Regional Manager Ike to authorise the removal of the(their) damaged screen to replace with new screen....ehhh. Then everytime the phone comes back, the phone would have some issue. When you call Melrose Arch, the phone always rings and rings and rings. You almost always speak to someone different. I have now dealt with Swazi, Tshepo, another receptionist , the store manager Nomsa, I have repeatedly asked Regional Manager to call me because the staff do not take decision without his approval. He does not call me. I try to call him, he does not answer. Sometimes the store do not have a technician to work on the phone. Its like a hamburger joint that runs out of patties. No technician for the whole day! That in Melrose Arch. The advertise1-2 hour turnaround! Never! Nomsa promised me to take great attention to my case last week. To resolve the matter Now it is Tuesday afternoon, no feedback, and Ike the regional manager is not answering his phone.
105 replies
101 months ago
No reply on 3 emails/requests
over last 3 days requested 3 times for a call as my reste of password is not working and I need to change a flight.
0 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)