TM
tania M
Active since Jul 2011
20
Reviews
0
Industries
Reviews
20 reviews50 months ago
Lack of service delivery
still no feedback on ref: 1-85463953280 from 11 March and also no response to 302054106 16 March.
0 replies
56 months ago
Bad Attitude!
So apparently if you are an existing customer with Webafrica (customer in excess of 5 years!) you don't qualify for there "advertised" discounted packages! They only offer these to "catch" new customers and there after sorry for you! As per Junaid whatsapp, "it would create choas to change the prices every time they have a promotion!"
0 replies
82 months ago
The same old useless service!
Booked online for the Lion King, paid twice never received the tickets, have phoned, send numerous emails and still the money has not been refunded. CAS-205725-Z9Y0R5 STK:00080000035663 Bridgette Ndimande <bridgetten@dsg.co.za> Date: 19 July 2019 at 2:35:49 PM SAST To: Subject: Refund Documents Good day I hope this email finds you well. Kindly provide the below for your manual refund to be processed: • Bank Statement • 16 Digit Credit Card Number • Expiry Date of the Credit Card Kind Regards Thoko ??????????????????????????????????????????????????????????????????????????????????
105 replies
91 months ago
LACK OF SERVICE
LACK OF RESPONSE, EMAILS, MESSAGES AND PHONE CALLS. NOBODY EVER RESPONDS OR REPLYS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! INFO@SKYNET, RUSH@SKYNET, SUPPORT@SKYNET, FACEBOOK@SKYNET, NEDCARD@SKYNET ALL A STONEY SILENCE OTHER THAN AN AUTOMATED RESPONSE!!!!!!!!!!!!!!!!!!!!!!!!
105 replies
99 months ago
SLOW DOWLOAD SPEEDS ON LTE
After weeks of intermittent slow download speeds, I reported to webafrica on 23 Jan 2018. I'm yet to receive any feedback other than it has been reported to RAIN. In the meantime, I continue to pay R1000.00 for little or no service! Yesterday your call centre hinted that I should cancel the service, should I?
105 replies
100 months ago
Insurers who don't respond
Still waiting for insurance claim on stolen goods, its been 2 weeks,
105 replies
104 months ago
Cancellation of telephone number ref:AI2891729
I complained 7 days ago, I replied to the below response and you have now sent a mail about cancelling the WRONG telephone number, whats up with you lot! Connection Type Exchange Connection Customer Type Residential Installation Indicator Telkom ISP Vendor WEBAFRICA Order Action Type Provide Quantity 1 Speed Up to 1024 Kb/s Number in question ********** 098 Wholesale ADSL - NOT THIS NUMBER!!!!!!!!!!!!!!! I have sent you the correct number USELESS INCOMPETENT AND INEFFICIENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Good Day Kindly inbox your affected phone number and ID number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view those details. Kind Regards Tumelo
61 replies
104 months ago
Cancellation of telephone number
Emailed your ********** 21 July, 2 months later and I'm still being charged for that number! Get it together Telkom!
122 replies
105 months ago
Call centre does not answer the phone
My domestic worker has unfortunately taken out 2 policies with AVBOB. She has received a message to call you, do you think she has unlimited money to spend waiting on her cell phone to phone you. The option to have her phone back as she doesnt always have the necessary documents infront of her.
61 replies
105 months ago
No customer service
I have phoned 5 times in two weeks, trying to get another pair of trail lenses. You are not my choice of optometrists, forced to go to you because of the medical plan I am on. The person I managed to speak to on 14 Aug said they haven't submitted the claim to medical aid because I have already paid the levy?
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (30%)
1 Star
14 (70%)