MT
Muhammad T
Active since Aug 2011
24
Reviews
0
Industries
Reviews
24 reviews2 months ago
Poor Sevice from Workshop / Service
Totally Disappointed with the Sevice received from BMW Northcliff. Pathetic!! My vehicle was booked in for a a Oil Service today the 14/04/26. I was at BMW around 06:50 this morning as vehicles need to be in from 07:00, considering it was drizzling i was directed to the usual spot where vehicles get Checked and booked in, from 07:05 there were like 4 Gentleman standing around chatting not realizing these are the guys who need to check my car in, I than got out of the vehicle only to realize that now security was sending vehicles to the other side of the parking, it was 07:20 and I had not been attended to and cars coming in were being checked the same time!! After making a fuss my vehicle was checked in Upon collection this afternoon at around 14:00 I received the keys only to check the service history had not been updated, the Oil Service was noted but the history was not updated, after querying this i was told something about running on a Generator and I will have to bring the car back? So had i not asked this would have not been updated. Seriously this happened on the same vehicles last Service as well and it was corrected immediately If this how BMW Northcliff handles there clients? Amazing with my newer BMW this has never happened only with this vehicles being a older vehicle!! Think this will be my last visit to this branch going forward and I will make it known to all family and friends who frequent this Delership as Well!!
0 replies
4 months ago
Confirmed order No: 108932186 - Non delivery Due to pricing error
Dear NetFlorist Customer Care, I refer to my confirmed order, Order No. 108932186, which was successfully placed, accepted, and confirmed by NetFlorist, with payment processed and a delivery date scheduled. I have now been advised that NetFlorist intends to cancel or not fulfil this order on the basis of an internal pricing error on your platform. Please be advised that this position is not acceptable and is contrary to the provisions of the Consumer Protection Act, 68 of 2008 (CPA). In terms of Section 23 (Display of Prices) and Section 30 and 41 (False, Misleading or Deceptive Representations) of the CPA, a supplier is bound by the price displayed and confirmed at the time of sale. Furthermore, once an order has been accepted and confirmed, a binding agreement is created between the supplier and the consumer. The CPA does not permit a supplier to unilaterally cancel a concluded transaction due to an internal or system pricing error, particularly where: - The order was confirmed in writing, - Payment was accepted, - A delivery date was scheduled, and - The consumer acted in good faith. I therefore formally require that NetFlorist honours and fulfils Order No. 108932186 in full, at the confirmed price, as per your order confirmation. Should NetFlorist fail or refuse to comply, I reserve all my rights in law, including but not limited to escalating this matter to the National Consumer Commission, and pursuing further legal remedies available to me under the CPA. I trust this matter can be resolved promptly and amicably, and I expect written confirmation that my order will be delivered as confirmed.
0 replies
64 months ago
Management @ Sandton Sun Service is Pathetic
I am appalled at the service received from Management at Sandton Sun. I have been a member with Tsogo Rewards for years & feel I will no longer be staying at these hotels. I visited Sandton Sun on the 13/02/2021 as it was my wedding anniversary, we had breakfast at the hotel on the morning of the 14/02/2021 and ordered a vegetarian omelette, as i am Halaal, only to find whilst eating the omelette a piece of ham or bacon and i felt sick, my wife called for management and Marlon took the plate away and said Management will call us. Later that afternoon i received a call from Trevor Wolferson who said his from Management and would like to apologise and offered me to join them for a Complimentary Breakfast, and also said if i would like to take this further i am welcome to, I have booked accommodation with you for many years in a row and the last being im Dec/Jan 2021 at Southern Sun Waterfront Cape Town and this is how I get treated. I am disgusted and offended and would like further action taken.
5 replies
65 months ago
FNB MERCHANT SERVICES HAS NO SERVICE
I have been an FNB BUSINESS CLIENT for longer than 2 Years. My Speedpoint is with them as well, my Speedpoint was costing me R240 per month Ex Vat and all of a sudden my December statement this has doubled to R480 exc Vat and when I call I get told oh I was on a promotion!! A promotion for longer than 2 years and now my rate doubles? Is this how FNB MERCHANT keeps there loyal clients satisfied? Maybe not call yourselves your a Merchant Services if you can't provide Service..
1 reply
73 months ago
Nandos Eagles Landing Worst Food and even worse Customer Service
Pathetic food and even a more pathetic apology from a so called Manager who calls me sand says I should have kept the food and called the store instead of laying a complaint at Head Office. This is the worst experience had in years from Nandos ever. He says is should have kept the Good as lrrof seriously proof for what or who?? I placed and order via Uber for delivery from Nandos Eagles Landing @ 17:24. The order took over 55 minutes before the driver received the food. The chicken was dry and the drumsticks were purple inside. The rolls were as hard as rocks. Is this the standard of this store? Pathetic, just Pathetic and you have lost a customer for good and trust me I will sltrad the word to all friends and family of this experience!!
1 reply
76 months ago
FNB E BUCKS SERVICE SUCKS
I needed to order a FNB R BUCKS CARDS card for my business account. I called the call Centre and was told to order it via the site. I was not told don't use Post use courier so I ordered via the site thinking it will arrive within 5 days as per the site. This was done on the 13/02 now wham I call I get told the post delivery has been taken down due to it taking too long. Why was I not told this to me when I was told to order in the 1st place. Now I call and get told wait 21 days if not then I can reorder a card. Maybe if your agents take time taking calls and explaining the right process from the onset we won't have this frustration.
1 reply
77 months ago
MIWAY QUICK TO DEBIT TOUR ACCOUNT WHEN THERE IS A CLAIM NO INE IS ABLE TO ASSIST!!!
I was involved an a MVA on the 27 January 2020 and my vehicle was towed to a place Miway Authorized. I was in hospital and the next day we received a mail stating the vehicle is un-economical to repaid and would be written off. The lady who was dealing with at the time was Masilo Modiba and then I spoke to Gloria Machete who advised me on Friday the 31 January 2020 to send my papers to postnet and they will receive it. This was done on Friday and on Monday I got a call stating she has received it and will advise me as it has something to do with SMD. From then to now I have not been able to get hold of both Masilo and Gloria whose phones are forever on voicemail where I have left messages and sent Gloria like 3 mails to call me back and to no nothing has happened. Miway advertisea how efficient they are and this is how you treat a client? I need the to know what is happening on Monday the 10th February will be 2 weeks?? Wow is all I can Say!!! There is absolutely horrific customer service and and acceptable!
2 replies
78 months ago
Service from Discovery Vitality is shocking
All I want is my Vitality nos for myself and my family. I keep calling only to be on hold forever each time. I also requested a call back from you on the site yet when called 4 days later I was told oh you have vitality and the last cuts the call. This is incompetence on another level and very frustrating as I need my vitality nos ASAP
0 replies
81 months ago
VODACOM NEEDS LEARN ABOUT CUSTOMER SERVICE AND NOT BULL****TING CUSTOMERS
WOW. VODACOM REALLY NEEDS TO LEARN WHAT CUSTOMER SERVICE. BUNCH OF LIARS!!!! I CALLED VODACOM ON THE 02 OCT 2019 TO GIVE NOTICE TO CANCEL 2 NUMBERS THAT ARE ON CONTRACT AS I AM GETTING A BETTER DEAL AT TELKOM. I SPOKE TO SIMPHIWE @ RETENTIONS SAID SIR PLS GIVE ME 2 TO 3 DAYS I WILL CALL YOU BACK WITH A DEAL MATCH. TODAY IS A WEEK LATER I HAVE NOT BEEN CALLED. I CALLED AND THE LADY @ RETENTIONS SAID SHE WILL SPEAK TO HIM & HE WILL CALL ME WITHIN AN HOUR. SHE CALLED ME LATER 2 HOURS LATER TO ASK IF HE CALLED, I SAID NO AGAIN. THAN I GET A CALL FROM A LADY AT RETENTIONS TO SAY WE CANT FIND THE DEAL SO WHAT MUST THEY DO? I SAID PLS CANCEL THE LINES AND THAN I GET TOLD OF A CANCELLATION FEE. WOW AFTER BEING A LOYAL CLIENT FOR MANY YEARS THIS IS HOW YOU TREAT YOUR CUSTOMERS. PATHETIC AND NOT HELPFUL. MOST LIKELY THE WORST SERVICE PROVIDER CURRENTLY...
4 replies
82 months ago
Vodacom Network is Pathetic
I am extremely disappointed. My Vodacom cell no stopped receiving calls during the day today. I was called on Whats App by numerous people stating they cannot get through to me. I decided to call customer care only for the 1st call to be cut after 16min. 2nd call cut after 22min and i am on hold again. This is poor and pathetic service and the reason why i will move to another network!! This is how you handle issues?
2 replies
Review Distribution
5 Star
2 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.166666666666667%)
1 Star
21 (87.5%)