TP
THEO P
Active since Sep 2011
9
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Reviews
9 reviews8 months ago
Wrongly rung up items on bill
The waitress duplicates orders or mixes the orders up and there are few waiters that attended to our table, they still put stuff on the bill which we have already settled. But they insisted they gave us these things and when we pointed the stuffs out then one waitress will agree and the other waitress disagrees they were both very confused and the other guys that was also serving us said all is correct and settled, then the manager said James said no we have to pay, we had to show him what we bought and what we didn’t and some waitress agreed and some didn’t like Sarah she was very confused she knows she messed up our bill and they didn’t want to hear it, we settled the bill and exited the venue.
0 replies
11 months ago
Discovery is a very ********* medical aid and must be removed from being a service provider.
Pathetic service... went into hospital for admission at the Lenmed Ethekweni Heart hospital in Durban. The admitting doctor and staff have done all that needs to be done for the admission and contacted me and advised that the bed is ready and to come in for the admission. Upon arrival at the hospital and awaiting admission we was approached by Urmilla Ramdhanee who was very unprofessional in her approach and how she approached us. She mentioned she is from Discovery and needs to find out a few things before admission. So she proceeded right away in the waiting area asking all kinds of personal medical conditions and symptoms which is terrible of her and the fact that she could not use her initiative and think out the box and take the patient to a more private area and consult with us, but rather interrogate the patients in the waiting areas. She is absolutely clueless of my condition and how things needs to be done because no 2 patients are the same but Discovery coaches there staff in a manner that they must decline as much as possible admissions and get there treatment through out-patient hence depleting there savings and with excessive co-payments. It is absolutely inhumane how they are treating there members and its denies the patients there right to the correct treatment and respect they deserve. we pay exorbitant amounts per month for the medical aid and only to be said that this is like this and like that very ********* business practices. I Strongly believe that Discovery needs to be removed from the medical scheme medical aid service provider because clearly they dont have the members best interest at heart.
106 replies
14 months ago
Exceptional Service
A big thumbs up to Alpine Audi Pinetown for there exceptional service and overall customer experience, and a very special thanks to Riaz and Dheeraj for making our deal happen and really adding value to our purchase with there professional offering on VAS products, it was such a pleasure dealing with them they was on the ball and the communication was transparent and we were all on the same page throughout the transaction process, Thanks again guys you guys pulled rabbits out of hats well done and after this experience I will surely be returning and referring clients to you guys.
0 replies
15 months ago
Very bad Doctor Service
I visited the Lenmed Ethekweni heart hospital in Durban, my first visit was on the 02/01/2025 for my son who had an injury on his foot, upon arrival we got checked out in the traige then made file and waited another 4/5 hours before being attended by Dr Singh, said all is good with the wound no infection treated with some pain meds and dressed the wound, fast forward to the 11/-2/2025 we noticed the wound is not healing and its blistering so got back to trauma been seen by another doctor african male, he said there is nothing wrong there is no infection and had the blisters popped wrapped the wound and said must come back on monday to the wound clinic, the sister there attending to us and she said that it needs attention so she dressed it and asked us to return on 15/01/2025 upon returning she saw that it started blisstering again with infection setting in and she immediattey contacted the paed and she advised that he needs admission with IV antibiotics and refered us to the paed surgeon, he mentioned that he needs to take my son into theatre and have his wounds cleaned out properly because a bacterial infection could be setting in. his paed, the wound sister and the surgeon were all correct in there actions to proceed, but all of this could of been avoided if our visit on the 11th were dealt with more appropriately and given the antibiotics we will not be in this position and pitting my son through so much of pain and discomfort for a 4 year old this is unbearable. The Doctor did not act properly to rectify my sons foot and he said there is nothing wrong so he cant prescribe any antibiotics, and sent us off, this is unacceptable for the doctor to do what he has done it has caused us so much of inconvenience just because he did not do his job properly and just sent us off.
53 replies
19 months ago
Rude Night Manager Paediatric Ward.
My Son was admitted into hospital today in the paediatric ward, upon me leaving the hospital after being there for most of the afternoon I went downstairs and upon my exit I went to request the barcode for the parking ticket, the guy at the small Box said I must get the sticker from my child’s file then only they can give me the barcode paper, so I said ok no problem I went back upstairs to the paediatric ward and asked the nurse for a sticker as they have requested it from downstairs. Then I am told no they cannot give me the sticker because we are not discharged. Then by telling them yourll are making me go up and down and then they gave me a parking ticket, so thereafter the night manager nurse called the downstairs and told them to refuse me when I ask for the parking ticket barcode and they will not issue me with a sticker. The nurse who refused and who is very impolite her name is Slugile Gumede. Further to that she has a very rude and abrupt attitude. She comes across as bossy. And a know it all kind of person. Well first, I left my dad here. With Tyrell, then I just came back. So he could go, she comes and tell me, only parents allowed. So I told her my dad is leaving now, I just came, she says no I was watching you, you came long time. Yet he was telling Tyrell bye, and just leaving, but she insisted that I was here a while ago. The thing is, she must be kind and have some compassion in her, and hear the patients out instead of making her point. Then it was 9pm… theo also was waking up telling Tyrell bye, she comes n say, it’s time for you to go, then he says yes I’m going now. Then she says yes time is up, u need to go. I am doing my rounds that’s what I do…. No respect whatsoever, as it is we as parents are stressed with our ill child and then we have to deal with rude nurses.
0 replies
26 months ago
Claim - 3472457
Power outage claim, and the pathetic run around service received from Discovery. We had a power outage from 29/03/2024 up until 05/03/2024 that’s 5 days no power our fridge and freezer contents all defrosted and got spoiled, we logged a claim with discovery and was told to submit all information to validate the claim. That’s when the run around started, Provide proof - we threw most of the stuff away because it was smelling awful. We provided of what we had and sent them pictures. Provide receipts - we never kept the receipts for our food stuff. Proof of purchase / bank statement - I paid cash Asked for a tracker trip log sheet to show that I visited the local grocery store - provided them with the information Asked to speak to my domestic worker to verify that she is clean out the fridge - Provided them with her contact details Asked for screenshots of the local chat group stating power outage in the area - provided it All of the above and only to say that sorry it’s not covered what a load off nonsense, because upon signing up with discovery insurance the consultant said that it is covered. So I want them to go back to the records and also to re access my claim and get it approved, because this is absolutely unacceptable. Thank You. Awaiting response…….
56 replies
34 months ago
Pathetic excuses for **** of a service
Telkom is running me around. They double debit my account after me paying the account then they suspend the line after payment is made, they don’t open line says it is still with collections takes 7/14 working days, refund takes 7/14 days my line is still suspended and yet no refunds. Pathetic to say the least don’t deal with telkom half the time they don’t know what hat the hell they are doing all the agents tell you different things literally full of ****.
0 replies
52 months ago
Pathetic service
Pathetic service to say the least can never get through and a Bot only response on WhatsApp it’s absolutely annoying and frustrating. Webafrica you rather close shop you are too useless to be a ISP.
0 replies
66 months ago
FNB Personal Loan Insurance is Pathetic
FNB personal loans was in contact with me after I got retrenched in January and I have sent through all supporting documents as I have personal insurance cover on my loan, which covers my premiums for 12 months and was told to that must do a review after 6months I did that and then they said send an affidavit through and then it will be extended to further 6months, I have complied with all there requirements and still they are debiting me. Then they that they said the want the letter of retrenchment from my company I did that and still no joy and what makes it worse is that you cannot reverse this debit for some odd reason. I am still currently unemployed and not earning a income but still they giving me the run around yet I have the insurance that covers me in this instance. This is absolutely unacceptable and I need urgent feedback and my debit to be reversed. FNB I AWAIT YOUR FEEDBACK.
168 replies
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5 Star
1 (11.11111111111111%)
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0 (0%)
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1 Star
8 (88.88888888888889%)