MN
Melanie N
Active since Sep 2011
10
Reviews
0
Industries
Reviews
10 reviews14 months ago
Amazing Products and Service
I have placed 2 orders with this company and can only give them the highest ratings. both for their products and levels of service. My first order was a test to see if I like their products as I find a lot of the eco products are not as effective as they advertise but when I tested them, I found them to be of the highest standard. Power Clean helped me clean dirt I did not even realise was there and their Hannie Annie cleaned stains and mould from the tiles in the shower that has been there since before I moved into this house! The orders are processed quickly and efficiently and even when I did have an issue with an item not being delivered (courier error, not on the part of Evolve), my report was handled swiftly and efficiently and the product was delivered within a day. Thank you so much, Evolve! You have a very happy, loyal customer here.
0 replies
14 months ago
Disappearing Specials and no Assistance
I saw a special in Makro Riversands on Monday for a Hisense WF5S1245BB washing machine + free air fryer. As I was waiting for some funds to arrive I did not want to buy the machine immediately but checked the validity of the deal both in the store and online and both said 26/02. Today I went online to buy the machine but cannot find it anywhere so I called the Makro number provided online 0860 600 999 and was informed they could not find the special either but they would put me through to the store. After holding for 20 minutes for the store to pick up I asked to speak to the Product Manager at head office, was put on hold for another 10 minutes and then provided with another number that does not exist.^ 1. How can a special be advertised for availability until 26/02 and pulled by 07/02 2. I find it unacceptable that I held for 30 minutes without being able to speak to someone with some insight.
53 replies
24 months ago
Goods not delivered and funds not returned
I placed and paid for 2 orders for supplements for Cancer patients on 21 Feb 2024. André called me to say that they were trying to locate stock on 24 Feb but the stock never arrived. I have since emailed and called multiple times and been promised refunds but they have not been forthcoming - this is nearly R 2000 worth of supplements that were required for terminally ill patients that have never been received and the funds have not been returned. Disgraceful!
0 replies
24 months ago
Outstanding service!
My son found a rug online he really liked (this has been a bit of a search), but it was old stock and not many available. Barbara from Cresta branch not only located the rug for me, but responded super fast, sent me an invoice, tracked my payment and had the rug out with a courier same day - it arrived 2 days later (I am in an outlying area) and has added the finishing touches we needed for his new room. Very happy son and very happy Mummy! Thank you Barbara for your outstanding service.
0 replies
53 months ago
Vodacom Thieves!
I have complained already on Hello Peter months ago and STILL my issue is not resolved. I moved house a year ago and gave notice on my fibre account as my new house does not have fibre coverage and a year later, despite my many calls, emails, Hello Peter complaints and even submitting affidavits the call center asked for I am still being billed for a Fibre service that I am not receiving, In effect this means that Vodacom has stolen over R 10k from me - if roles were reversed I have no doubt legal action would have been instituted against me so here is the bottom line. Vodacom, you have until Wednesday 8 December to refund me the money you have stolen from me or I will be forced to implement legal action to recoup it with costs.
53 replies
68 months ago
Fibre Delays
I applied for my Vodacom Fibre to be moved on 10 July. As it theoretically should have been a case of just opening up the line I kept following up but was constantly told that I would have to wait 31 days as this is the SLA. Finally today, 31st of August, my fibre was connected by a technician who came into my home, left my lounge in disarray and broke an antique table in the process but at least I had fibre, right? WRONG! Less than 4 hours later and there is an area outage. I am fed up! Vodacom is making a fortune charging me for a fibre line that doesn´t work AND with all the data I keep having to load on my phone so I can hotspot and continue with life!
159 replies
91 months ago
T Dock Fraudsters
I am sorry to say that I, too, have become a victim of fraud by this scamster. When I first contact Bastian he was friendly, helpful and even offered to come to Angola to help us install our first shipment but as soon as I paid the agreed deposit of $ 10,000 he became aggressive and unco-operative. He changed the terms of the deal insisting on payment for freight in full before shipping which we eventually did (despite his shipping cost being exorbitant) and since then have been fobbed off with excuses for 3 months and I have just been completely ignored for 2 months. I am so sorry to see from the other reviews that this is a recurring incident and he has stolen money from other people too. Be warned! Do not pay this man any money!
0 replies
94 months ago
Wimpy Brits for Raw Chicken with an Attitude
This morning I went to Wimpy Brits while I waited for my car to be serviced. I ordered a chicken schnitzel with cheese and mushroom sauce which I ate while I continued worked. I noticed a slightly soft texture but as I was working never really looked at the food until I was nearly finished when I noticed the chicken was raw. I pointed it out to the waiter who apologised and brought his manager who told me she would talk to her boss. A while later the waiter came back and apologised again to which I replied ´If I don´t get sick, no problem, if I do then it is´. As I was waiting for my car I was still there when an hour and half later I was approached by another lady who told me she believes there is a problem. When I told her I had complained an hour and a half earlier she said with a smirk, ´But you ate your food´. I explained that I was working and she aggressively said ´But why would you get sick? ´ I asked if she was really going to stand and argue about the likelihood of me getting ill to which she answered, ´People eat raw chicken all the time´. By this time my patience was running thin so I answered ´OK, if there is no problem with it I will be sure to let everyone in Hartbee****rt and Brits know that this establishment is the place to go for raw chicken´. The lady then walked across the restaurant and yelled back at me, ´You do that and I will do the same for your business. It will come back to bite you in the butt.´ As I sit here typing this I can hear her complaining to someone in her office on the top of her voice that I am just after a free meal! (Trust me, if I wanted a free meal, it would not be from this restaurant). Customer service is obviously not high on this restaurant owner´s list of priorities! A simply apology would have sufficed.
53 replies
101 months ago
Mortgage Changed from Flexi Option with NO Notice, NO Warning and now I must reapply?
I have had an FNB Flexi Option Mortgage with FNB for 4.5 years now and use the Flexi Option on a regular basis and the account has always been in good standing. Last week I transferred a large amount of money to the Flexi Option Mortgage but, when I logged into my account today it is not available. I have called the call centre (no special treatment for long standing Platinum Account Holders there) and been pushed from pillar to post before finally being told I have to apply to get my Flexi Option reinstated and then being cut off when I asked to speak to a manager. FNB, you call me, you explain WHY you have changed my account without notifying me and you give me access to my funds please.
105 replies
134 months ago
Domestic trying to pay debt cannot get answers
I am posting this on behalf of the lady who works as my domestic worker as she does not have access to internet and no other means has got a response. She, admittedly incorrectly, did not pay her MTN account in December and January but went in early February to try to settle the outstanding amount and was told the account had been handed to legal and she had to call them. Since then I have personally been to the local MTN store 3 times and have tried repeatedly to contact the legal team on the number we were given but I cannot get any answer. The MTN store has tried and I have stood there for over an hour while they have received no answer from the number we have to dial. While it was wrong to allow the account to go into arrears, it is even more wrong that she has been trying to resolve this issue for over 2 months with no success! How can she be expected to resolve the issue if she cannot get the answers as to how to do it? Further, I am sure that there will be additional penalties imposed for the 2 months she has been trying to resolve the issue! Really a sorry state of affairs!
76 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
6 (60%)