NG
neel G
Active since Oct 2011
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Changing of ID number on my Profile
I'm with MTN for more than 30 years on the same cell number. I have also upgraded my contract numerous times in the past. Recently, since last year, I am not able to upgrade my contract due to a mismatch between my ID number at MTN and my bank. Post 1994 ID numbers in SA removed the racial classification ie last 2 digits were changed. MTN refuses to change the ID number on their database. The bank has made the change. I have had numerous suggestions from MTN staff, from creating a new profile, to changing my phone number, to going into stores at various places, to asking my bank to use the old number. None of these work for me. Yet they still happily take my money from the bank - seems there's no issues there. I'm hoping someone in MTN has some knowledge on this subject and can help. Maybe I should just cancel my contract and go elsewhere.
0 replies
1 month ago
Standard Bank Insurance Not contactable
I have been calling Standard Bank Insurance since this morning. Spent at least an hour waiting on the line (incurring cell charges), even though you are told its a 10min wait. Also no one calls back. tried 4 time. Emergency or normal claims is the same. Clearly they don't give a F. They don't give a F if your house is flooding but definitely give a F if your premium is not paid. I need to cancel this policy.
53 replies
17 months ago
Money first, Customer last
I did an online order on Monday 02 Dec, for the 1st time. Site advertised a cyber-Monday discount. At check-out I did not receive the discount. I enquired and was told that I supposed to have entered a certain code, which was not clear to me on the site, given my 1st time here. Seems there is no way of reimbursing me. Unbelievable! Also there is no free delivery, irrespective of the amount spent. Thats my last shopping experience with Mr Price. I am disappointed with the way they do business.
56 replies
21 months ago
Chronic Medication Frustrations and Health risks
Chronic queries with Sizwe via email are unresponsive. You cannot get help via the telephone either. Yet your chronic medication is abruptly removed from their approval list at the pharmacy. I am not informed of their procedures re chronic meds and have no way of finding out. Obviously, this bunch doesn't care about your medical condition. Is it legal for a medical aid provider to stop your chronic medication without warning or consultation? Maybe I should pursue the legal route. Furthermore, Sizwe doesn't settle claims promptly - if you don't follow up you could lose out. Fortunately, there are choices, and I am considering changing my medical aid provider.
53 replies
24 months ago
Online MV license renewal Fup
Renewed my Motor vehicle license online. only the receipt was delivered - no disk.. there is no telephone number to call this department. only WhatsApp. but they don't even read the messages. I believe this service is a ****.
0 replies
28 months ago
**** Service
I submitted my tax info a few weeks back. Straight forward individual taxpayer. I do not get response on email when I query progress. I call and am told by the person taking the call that I will be called back by the tax consultant. Seems you don't have the option of being put through to the person you dealing with. I have called multiple times over the last couple of weeks but nobody calls back. I am so glad I didnt take the heathcare option a salesperson from this company was offfering. I am now likely to pay an extra month in SARS penalty for their delay. Service f***n stinks.
129 replies
29 months ago
*********** , dishonest with a give a F**** attitude
I have suffered severe damages to my house from the hailstorm that hit Midrand on13 November 2023. Since then I am experiencing flooding in my house every time it rains - due to badly broken skylighting. I cannot go into the office due to this nor can I sleep when the rain and wind picks up at night. I have spent many nights mopping up. I have also had furniture damaged and had a family member fall badly due to the wet tiles. I have been contacting Standard Bank almost every day but they say they dont know whats happening or they lie that it will be sorted on that day each time I call. You are NOT given cobtact details of any decision makers. In summay they are *********** and give a F**** about your situation or well being. I now need to seek legal advice to sue them for subsequent damages and injuries. NEVER insure with these Aholes.
71 replies
37 months ago
**** Service
This company in my experience is the dumps. My latest is that it takes 3 weeks and counting to process a claim. You keep calling and you are told the same thing that it is with some internal assossor. No way of saying how long it will taken and there is no way of contacting the assessor. He can go on on leave for 6 months and you have to wait for 6 fu..ken months. My previous experience is that they use every fu..ken pathetic excuse not to approve claims. I need to get out. Taken this kind of **** and given away my hard earned money for way too long. You will have more success from the our Govt depts.
159 replies
40 months ago
Vodamail
Vodmail does not work. When I call vodacom I am told that a technical person will call me to resolve the issue. But nobody calls. From reading online it seems that its related to the server moving to webmail. Does anyone at Vodacom have any idea on how to resolve this. Please contact me via this (hellopeter) email. I am currently moving away for using vodamail and looking forward to cancelling vodacom contract.
264 replies
49 months ago
Bad service
I wish we had more options for paytv in SA. Instead we have to put up this **** service. service agents are incompetent. Also long queues to get through. It's a F&&k up.
148 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (16.666666666666668%)
1 Star
10 (83.33333333333333%)