KH
Ken H
Active since Oct 2011
9
Reviews
0
Industries
Reviews
9 reviews16 months ago
Pathetic service as STSMA EMA.
It is the most ***********, ill-informed and uneducated in sectional title matters, service provider company I have ever encountered in >30 years as a sectional title investor. They have no clue of what they are doing, are in constant breach of the STSMA, Codes of Conduct and contractual terms and still reference old legislation when new legislation has been in effect for over 8 years already. They cannot even get the basics right and will cost you a fortune in time and money to try and address. You will do well to stay clear of them. Even CSOS & DHS will not be able to help you as they are just as useless and apathetic to pleas for assistance.
0 replies
30 months ago
Angles on Earth
The staff and audiologist, Megan Unwin are "angels here on earth". My mother who is visiting us was having a problem with her hearing aid of which the brand does not have local support or spares. Instead of saying sorry we do not, or can not, work or fix her hearing aid and send us on our way, they squeezed us in and assisted WAY above and beyond any expectations just so that she could have a quality of life (hearing) visit with her grand and great grand kids. The compassion, understanding, assistance, etc., received deserves 20 stars and not just 5. Our family is forever indebted to these wonderful people.
56 replies
31 months ago
Excellent Quality Seat Covers
Netech Distributors seat covers are just the best and the best value for money as well. Drove all the way from the South Coast to the North Coast just to get ours done. 5/5🥳 star service, friendliness and efficient speedy fitment. THANK YOU!!!
0 replies
32 months ago
10 Stars for the staff - 0 Stars for Pizza Hut Corporate.
It has now been over 6 months that the Shelly Beach store is "closed / not operational" via the website or app due to supposed system errors. The "authorities" may claim that it is due to me trying to contact them during load shedding when they are in fact closed BUT I live in the same effected area and I am aware of the open/closed times as a result. All 3 options of "Delivery", "Take Away" and "Call To Collect" give the same "closed" results. The phone number listed for the Shelly Beach branch on the website also does not work when tried or it just rings. I am forced to get in my vehicle and drive there to place my order and wait. Yesterday again I was forced to go there physically to place an order for a special on "Super Boss" deal I received via an email during the day. To compound the problem the VERY HELPFULL staff were forced to do a manual transaction as the system did not have the deal loaded for them to process via the system. All extra time wasted by myself and also the poor staff impacted due to *********** behind the scenes role placers who don't need to deal with the issues and frustrations of the in-store staff. It was mentioned by the staff that supposedly(?) the Uber Eats and Mr Delivery options do work BUT why should I be forced to make use of these expensive options when I prefer the call and collect or take away options of getting my take aways from ANY franchise due to proximity and ease. Pizza Hut - get your systems functional as you are likely loosing customers who are not local and don't know the issue. Debonairs Pizza are always busy. If I was a holiday maker trying to order a pizza and find the store "closed" I will just go to a competitor to get my meal. 10 Stars for the staff - 0 Stars for Pizza Hut Corporate.
131 replies
32 months ago
PRICE FIXING/MANIPULATION??????
I ordered a fan deal almost a week ago and paid for it. Today I got an email to inform me that due to no stock the order has been cancelled and my account is credited. I have requested a refund. On clicking on the link IN THE CANCELLED ORDER, it took me to the listing which now has a greater price and it actually shows that the fans are IN STOCK!!!! *** - are takealot wanting me to now pay more for the "suddenly" in stock item just so that they do not have to honour the in stock order I placed last week. TOTALLY UNACCEPTABLE!!!!!!!!!!!!
0 replies
32 months ago
Help is ZERO help!!
My login failed so I tried to have it reset/corrected only to ne told that I don't know who I am or where I live so they cannot fix my login, reset my profile or help me in any way other than use all my airtime to sit and listen to their elevator music until I run out.
60 replies
32 months ago
VVM Debt Collector - **** Caller?
Just had a call on both my wife's and my MTN cellphones and was told that I have an outstanding debt from Vodacom which I have NEVER done business with or had an account. They then wanted me to make an affidavit as such. When I said they can speak to my lawyer and I am reporting them to the POPI regulator the caller just hung up on me.
0 replies
33 months ago
Absolute Pets - Two Companies?
Who knew that Absolute Pets Online and Absolute Pets physical stores are different companies? I certainly did not and still don't believe it....... I saw online a special for a 3-pack of frontline for R299 and as I frequently visit the mall in Shelly Beach I decided to call in at the shop to obtain it on the same day I saw it online. I was told by the shop assistant that they do not have stock of the 3-pack but he would order with their other stuff and when it arrives I can come in and pay and collect. I would have normally just gone back home and ordered BUT the salesperson was so helpful and willing to assist that I went ahead. I was called yesterday afternoon to say it arrived. On going to the mall this morning I was advised by a new person that the sales person could not have done what they did as online is a different store to the physical store in pricing and he would have had to call the regional manager to give it to me at that price as he is not a manager and/or does not have the authority to do it at the online price. When I asked as to why I could have ordered online for collection at the store at the price online and that it is the same company so it should be the same price, I again was told it was different. I got the impression that she is the manager as she alluded to it. At no stage did she offer to call the regional manager to authorise the online price like she claimed the original salesperson would have to have done even when I said that I will take my business elsewhere and cut up my loyalty card. So it's my "luck" to have NOT got the same salesperson due to a shift roster and had to encounter a "@#$%" unwilling, unhelpful salesperson who would not honor a commitment already given by a company representative or that she would go to the lengths she described to rectify the situation. This is/was a total waste of my time as I could have ordered online and got it with no hassle just like other orders before. If I could give a "zero" rating, I would as I got "zero" customer service.
178 replies
55 months ago
Turnaround in service.
After a previous bad experience where I was accused of redeeming a voucher in a place I have never been and with no resolution and being ignored - this time it went smooth without no issues. I guess they found the "gap", "leak" or whatever and sorted it out. Hope it lasts......
53 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)