Active since Nov 2011
This app is very useless and though you report the matter still no assistance
The online service is very poor and the are not even taking responsibility/accountability of their story.
Horrible online service i regret using their online services.
This company is one of the worse company when coming to their services and to make things worse they don't answer their phones when you trying to get hold of them. Horrible service indeed
I bought an Ottoman online(Takealot) which they deliver and after delivery realized many default which i reported to Takealot and later was told to contact Lifestyle home which i contacted through emails and whatsap chat services and they promised to sort out the matter from last year November 2022 and was told the owner are in Cape Town opening the new branch but later around April they told me they will replace it and up to date still waiting for their response or assistance and they no longer respond to my mails.
I lodge a complaint with the company instead of review my complain they push a blame to me and i was told by one of their consultant I'm not supposed to get worried but today i must pay for it.
Last month July i paid my account and cancel my contract which i was told to pay R320, and i did as per their instructions. Earlier August i noticed they debited even though i paid my account in advance and was told it was a pro rata account i did understand. So now to my surprise they debited from my account again and more than i used to be debited which was R430 can you please rectify the issue even though i reverse the money still put negative on my name and bank charges on my account which you can't pay them.
They are very poor on service deliveries and they are unprofessional can't solve the problem.
We bought a Lifestyle velvet Jumbo Rectangle Ottoman and within seven days logged a return as it was defective and they told me it they can't return it manufacturer warranty and i bought it from their site however they refer me somewhere and I'm not satisfied with the product.
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