HB
Henk B
Active since Mar 2012
23
Reviews
0
Industries
Reviews
23 reviews2 months ago
Airlink misinform their passengers
We made a booking with Airlink for family and friends in November for a family weekend away in February 2026. We realised that the flights was booked for the wrong weekend and tried to change it. I called the call centre myself on Monday 2 February 2026 at 8:03am. The consultant explained to me instead of changing the flights at a huge penalty, we could cancel the flights and keep the funds on credit for a maximum 1 year since the booking was made. I drove to OR Thambo airport on that same day to cancel and rebook. So I cancelled the booking and then only the lady at the counter told me the penalty would still apply. I then instructed he to leave the flights s they were, we will use them and just book other flights as well. She informed me that I could not happen. I then called the complaints department around mid day to explain. The lady asked for the call information from Monday morning to listed to what was said. I disclosed all the info to her. She later called me back asking me for my call log which I need to send to her. She was going to send me an email to reply on with the call log. She never sent me that mail. I have not heard from them again.
0 replies
4 months ago
Motus VW East Rand is *******!
I approached VW East Rand last Monday to trade in my VW Amarok on something smaller. I saw a T-Cross that I was really interested in. I spoke to Aubrey who I have been dealing with for about 15 years or more and we managed to conclude a deal. The manager at used cars, Reeno confirmed that they would settle my Amarok if I buy the T-Cross and I confirmed and agreed to proceed. On Wednesday last week, Aubrey called me with the bad news. The DP, Shane van Greeden decided that he is not paying the price for my Amarok, but offered me R 25 000 less for my Amarok. He also told me that someone else is after the car that I want to purchase. My problem is that at that point I have already incurred costs to keep to my side of the agreement, that was replacing the tyres and windscreen on my Amarok. I went back to the dealership this morning to try and speak to the DP, but learned that he is on leave and the car I wanted is no longer there. The low morale of the staff was very much visible( and I am not mentioning names). I learned that he sent this vehicle, like many others to mates of the DP at other branches and even other dealerships. Now that for me who have been dealing with them for so long is not good enough.I was buying one car every year from them at one stage. I will NEVER deal with them again as I believe they are *******!!
0 replies
9 months ago
Corona Open pathetic
I attended the Corona open in Jeffreys Bay today and the Boet Erasmus was offered at the Corona stall at R 185 per bottle. I offered to bye 9 bottles. I was told that the price was wrong, they changed it to R 235 per bottle. I agreed to still buy it. I was then told it is not for sale and was threatened to be banned to the festival if I put it on the internet. The event organiser, Ari Kraak was so wrong and do not uderstand the consumer protection act. This is so bad for our local community.
0 replies
10 months ago
Tracker is useless!
I app**** for a new Tracker device to be installed in my vehicle on 19 June 2025, it was approved. I requested installation to be done on 21 June 2025. They were going to call me to confirm an appointment. On Monday 23 June I still had no call so I called them. We confirmed an appointment on 25 June at 9H30. On this date nobody arrived, so I called them again. They said I made a mistake, the appointment is for today 26 June at 9H30. Nobody arrived. I spoke to them again just now, they said no my appointment is for 1H30 today. I complained and the consultant then said he escalated the matter because I am not happy. I need to make this clear to Tracker, your devise is mandatory for my insurance. You can come when you want but be sure that if my vehicle is ****** and not paid by my insurance, I will keep you liable for the loss due to your incompetence.
109 replies
27 months ago
Old Mutual Bank non existent
Old Mutual bank is useless. I tried calling them 3 times today, holding for more than 30 minutes only to be cut off every time! I am sure they can not be regarded as a bank!!
384 replies
31 months ago
Vodacom is *****ing my money
Around July 2023 I called Vodacom to cancel my contract number 064908047. The agent convinced me to remain on the same package at a reduced subscription. She said by doing that they will reduce the price on my main package. I am not using 0649080473. Last month I decided to use it and went to use it and requested a new SIM card, but Vodacom in JBay advised me it is no longer a data contract but a Flexi 75. It was a data contract beforehand expected it still to be one as that it what was agreed on.I then formally requested the recording and they promised to give it to me but never did.I also requested Vodacom to reverse all the changes as it was not what I requested and put me in the same position as I was before the changes. I then noticed on my latest statement and bit order they are now charging me around R 2000 more than it was before the changes. That is not acceptable. I called in this morning and spoke to Shoab Mohammed who promised me a manager would call me back in 15 minutes, but it is now almost 2 hours later and no one has bothered to call me.
262 replies
38 months ago
False advertising!
A salesman from Action Ford in Modimole, Linford Ngoako contacted me on 13 March 2023 at 8H16 regarding a VW Amarok Adventure that was available. I indicated to him that I am very interested. He asked some questions regarding my trade in which I gave to him. I asked him for an OTP to get the final price on the vehicle. 5 Hours later, after asking him again, he sent me an OTP with a different vehicle and different price on what we agreed on. At this point he handed me over to another salesman, Donovan Wiggle. He was not sure about what was happening but was keen to proceed. I then called in to speak to the dealer principal, Ben Niemand who was not available but I left a message. I explained to Donovan that this was urgent as I had to leave the Eastern Cape today and had to get all in order to purchase the new vehicle. He asked me for personal info such as payslips, bank statements, Id and proof af address, which I provided to him. I was not comfortable with this as it is normally the F&I that need to see this but I sent it as it was urgent. 30 minutes later, I called Ben again only to learn that he was having tea with the mayor, and left an urgent message again! A lady from Mokopane called me, Elize to try and assist, but could not as they do not have stock of the vehicle that I want to buy. At 15:52, he sent me a voice note that the lady dealing with my application is on trying and he is not sure that she will deal with it yesterday, but if not it will be first thing this morning. Ut to this moment, being 10:37 am I have not heard from him. I called Ben Niemand again 9:55 am, who told me that they do not have a vehicle, after giving me attitude which I did not appreciate! He told me I am welcome to submit a review on Hellopeter, that is fine. Now here is my problem, why did they request my detail if they do not have a vehicle! Why did the salesman call me offering me a vehicle that does not exist according to the deler principal? Why does a salesman request financial information that has nothing to do with him? Is this a scam, if so the public need t be worned! I am very disappointed with the whole outcome of this raw deal! Ford could not give a damn about their customers and deserve their bad reputation! #Ford SA #VW SA
0 replies
38 months ago
Dodgy car dealer!
I bought a motorcycle in May 2022. It was advertised with a spare key, but when I took delivery, there was no spare key. Firstly, they took almost 2 months to provide me with the registration document, but eventually I got it. They then agreed in writing to pay for the spare key, but now I am waiting for over 4 months for the deposit. I spoke to Armando at the Nelspruit branch where I bought it, full of excuses being very busy, but now do not even listen to my messages or answering my calls anymore. In my honest opinion. they got too big for themselves and I classify them as "dodgy". I initially bought from Mark, but apparently he no longer works there!
56 replies
44 months ago
Vodacom Fibre is a bunch of thieves
In April 2022 I applied for Fibre in our new home as I am working from home. We moved into our new house in May 2022 and up until today, this is not resolved. First they had allocated a wrong number for me. Then they had the excuse that no one by my name lives at this address. I then submitted proof of my address. The next excuse was that they do not have a router for me. I then decided to cancel and go to a new service provider. They said because the line was not installed, it will take 24 to 48 hours. I followed up a week later as nothing was done. They then notified me it can take up to a month. It is now 6 weeks later(SR 220719-146834) as they just keep on closing the service request. I spoke to a manager on Monday assuring me it would be finalised by Wednesday 24 August with reference number SR220822-245968. I just called in now and spoke to Sydney Matutu. Nothing was done. Sydney now informs me that I need to pay R 1 150 for something that was never completed due to their incompetence. Vodacom is pathetic to say the least. IThey are also holding ransom as they do not want to release the line for m e to be able to go to a new service provider.
74 replies
50 months ago
Toyota is full of empty promisses and corrupt
Toyota is a bunch of scamsters, and I am about to prove it! I ordered a new Land Cruiser 300 when the orders opened on 21/4/2021 at 8 am at Motus Toyota Bedfordview! Christo Greyvensteyn took my order who is the sales manager for new vehicles on behalf of Dehlia Pringle who is the sales lady! After seeing so many 300 series Criuisers on the road I started enquiring with Motus Bedfordview but was told there is a 3 year backlog? My question is my order was the first one! I escalated it to Toyota head office and spoke to Phindi who on email confirmed that my vehicle is due midle March 2022! And yes, I have it on email! Her manager last week promised to call me back by Thursday to confirm as the dealer confirmed that no Cruiser 300 on its way to the dealership in March! I again spoke to another lady as management is not available who confirmed a backlog of 2 years! Her name is Lungi! I see on the web, that Totota and various other dealers is selling these vehicles at between 400k and **** above retail and realise that they(Toyota SA) would rather ***** their loyal clients and sell these cars at their own benefit for a huge margin! That to me is not on!! I expect an explanation from them why there are so many Cruisers on the road bur yet they can still not honour my order not to speak about the used/demo vehicles at a rediculous markup! I am requesting my friends to please share and expose this corrupt company!!!! TOYOTA Motus Toyota Toyota SA
0 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (17.391304347826086%)
1 Star
19 (82.6086956521739%)