AK
Ayub K
Active since Mar 2012
17
Reviews
0
Industries
Reviews
17 reviews7 months ago
Great Service
Great service from Priya at Cell Nutrition. My order arrived slightly damaged - contents were damp even though the parcel was sealed. No arguments, she arranged a pickup and replaced the order as soon as they had stock. No follow up required from me. Was a pleasure to deal with Cell Nutrition and I will continue to deal with them. Keep up the great customer service
0 replies
14 months ago
Kia Motors Hatfield - Great Service
I recently purchased a second hand KIA and booked a service at Kia Hatfield. This was a breath of fresh air. The dealership is smaller than most although the service I received was by far the best. I did not receive any special treatment but was greatly impressed by the standard of service and attention to my questions. The technician even came out to discuss some issues with me before taking the car in, The service advisors were very pleasant and respectful, takin time to answer any questions and not rushing me through as is the case with most service departments. Congratulations and keep up the great service especially Juanita, Assante and John. These are the people I dealt with directly although everyone made me feel very welcome - including the lady who served coffee and the driver. Great stuff Kia Hatfield, Keep up the good work!!!
0 replies
15 months ago
Ford Lazarus Centurion - Cannot fix Ford issue after replacing battery
I have owned a Ford Everest for more than 6 years, Around April 2024 the battery was replaced and a month later it went flat. Took the car back to Lazarus Ford, paid for diagnostics (no errors found), battery was charged and all seemed ok. Since then the issues steadily worsened. I took the car in at least 3 times (and called many more times) - each time I was told that there were no issues and that I was not driving the car often enough, and should do around 50km of highway driving daily. It was also suggested that I get a trickle charger. Towards the end of 2024, the battery was going flat overnight. It didn't matter how often I said that there was a problem - they ran diagnostics and found nothing as they always charged the battery first. Again sent it in to Ford and a few days later they called to say no issues, battery has been charged. I asked that they keep it overnight and I will pick up the next day. The following morning, as I expected, they called to say that the battery was flat and they needed to do further checks. At the end of that week, I received a call to say that they cannot fix the car and I should come pick it up and take it to an auto electrician. Throughout this experience, the workshop manager was difficult to get hold of and would rarely return calls. The service consultants seemed embarrassed every time they had to give me the same feedback from a useless service department. So Lazarus Ford wasted my time, cost me money and broke my trust in Ford. I wanted to replace it with the Everest Platinum however could no longer trust the brand if they could not fix their own vehicles and I sold the car at a loss. (The car had no after market installations like a tracker etc.)
0 replies
15 months ago
Ford Lazarus Centurion - Cannot fix Ford issue after replacing battery
I have owned a Ford Everest for more than 6 years, Around April 2024 the battery was replaced and a month later it went flat. Took the car back to Lazarus Ford, paid for diagnostics (no errors found), battery was charged and all seemed ok. Since then the issues steadily worsened. I took the car in at least 3 times (and called many more times) - each time I was told that there were no issues and that I was not driving the car often enough, and should do around 50km of highway driving daily. It was also suggested that I get a trickle charger. Towards the end of 2024, the battery was going flat overnight. It didn't matter how often I said that there was a problem - they ran diagnostics and found nothing as they always charged the battery first. Again sent it in to Ford and a few days later they called to say no issues, battery has been charged. I asked that they keep it overnight and I will pick up the next day. The following morning, as I expected, they called to say that the battery was flat and they needed to do further checks. At the end of that week, I received a call to say that they cannot fix the car and I should come pick it up and take it to an auto electrician. Throughout this experience, the workshop manager was difficult to get hold of and would rarely return calls. The service consultants seemed embarrassed every time they had to give me the same feedback from a useless service department. So Lazarus Ford wasted my time, cost me money and broke my trust in Ford. I wanted to replace it with the Everest Platinum however could no longer trust the brand if they could not fix their own vehicles and I sold the car at a loss. (The car had no after market installations like a tracker etc.)
0 replies
15 months ago
Ford Lazarus Centurion - Cannot fix Ford issue after replacing battery
I have owned a Ford Everest for more than 6 years, Around April 2024 the battery was replaced and a month later it went flat. Took the car back to Lazarus Ford, paid for diagnostics (no errors found), battery was charged and all seemed ok. Since then the issues steadily worsened. I took the car in at least 3 times (and called many more times) - each time I was told that there were no issues and that I was not driving the car often enough, and should do around 50km of highway driving daily. It was also suggested that I get a trickle charger. Towards the end of 2024, the battery was going flat overnight. It didn't matter how often I said that there was a problem - they ran diagnostics and found nothing as they always charged the battery first. Again sent it in to Ford and a few days later they called to say no issues, battery has been charged. I asked that they keep it overnight and I will pick up the next day. The following morning, as I expected, they called to say that the battery was flat and they needed to do further checks. At the end of that week, I received a call to say that they cannot fix the car and I should come pick it up and take it to an auto electrician. Throughout this experience, the workshop manager was difficult to get hold of and would rarely return calls. The service consultants seemed embarrassed every time they had to give me the same feedback from a useless service department. So Lazarus Ford wasted my time, cost me money and broke my trust in Ford. I wanted to replace it with the Everest Platinum however could no longer trust the brand if they could not fix their own vehicles and I sold the car at a loss. (The car had no after market installations like a tracker etc.)
0 replies
16 months ago
Great Service from Outsurance new business department
Great service today from Nontokozo Zulu. She was patient and courteous, communicating over email and calling me back at a time that was convenient to me. Answered all my questions and got me a better deal than other quotes, including from my current insurer. Well Done Nonto, Keep up the great vibe and continue to treat all Your customers with respect and dignity. Outsurance should be proud to have You on their Team
56 replies
20 months ago
Sesli Factory Shop Fourways - Great Service
Purchased 2 dinner sets a while back and when opening it, saw that the bowls were different. Sesli has a 7 day exchange plan and although this was about a month later, the manager (Bongani) went out of his way to assist, including checking at other stores for a matching set. Service was great and friendly, The staff also assisted and eventually I managed to get a 2 matching sets. Keep up the great service Bongani and Staff
0 replies
21 months ago
Sofa purchased at Mall@Reds, Centurion
Great service from all, especially Chris. We were not harassed and were allowed to take our time looking around and all questions were politely answered. We ended up purchasing a better sofa set than we actually went there for, Thanks to the advice of Chris. Delivery was prompt and painless (2 days later). Sofa looks great and has a guarantee so hoping quality also lasts. Keep it up Guys, well done
0 replies
21 months ago
Sofa Purchased
Great service from all, especially Chris. We were not harassed and were allowed to take our time looking around and all questions were politely answered. We ended up purchasing a better sofa set than we actually went there for, Thanks to the advice of Chris. Delivery was prompt and painless (2 days later). Sofa looks great and has a guarantee so hoping quality also lasts. Keep it up Guys, well done
0 replies
32 months ago
Rude telesales agent
Just received a call from one of their sales agents (11/09/23, 10:36, from 087 330 1740). trying to be polite, I took the call and when I explained that I have company insurance on my car, he just slammed the phone down, not waiting any further - I wanted a quote on home insurance. If this is the face of the company then I definitely would not consider doing business with them. Its about time companies take accountability for the rude behaviour of their telesales agents
0 replies
Review Distribution
5 Star
12 (70.58823529411765%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.882352941176471%)
1 Star
4 (23.529411764705884%)