NC
Neville C
Active since Mar 2012
17
Reviews
0
Industries
Reviews
17 reviews1 month ago
Extremely bad service
1. They were never on time at my site. They only started around 11am every day! And leave at 4pm (There was one day that I asked them not to leave after 4pm and they left at 3pm. 2. There was NO supervision on what the worker had to do for the day. The workers did their own thing. There was a lady that dropped the workers ever day and stayed 30 minutes at most, and none of the questions I asked her she could answer other than, "I will talk to Natasha and let you know" 3. The site was never cleaned when they left, in fact I had to threaten with none payment of the last amount before the site was finally cleaned and this was not done as expected. 4. They used to drop at least 2 workers, and many a time one worked and the other sat on his phone. 5. They used my LAPA as a toilet (to urinate) instead of asking to show them where the toilet was. Needless to say, this was never cleaned and the smell was unbearable and my house**** had to clean it eventually. 6. I paid extra for them to level the pool, this was not done a 100% 7. I was offered on the quote a “free” service of putting the existing water into a bladder, when I asked for this to happen, I was told they did not have a bladder and could only start much later if I wanted to use this service, I was under a time constraint and they had to accept that the water will be wasted. I was also told that it will cost more in chemicals to get the old water clear again than to refill the pool. 8. I asked for a final inspection by them, however the same people that did the work did the “final” inspection. 9. Towards the end I was continuously “nagged” for payment, even thu they were not complete. 10. I also had to ask them to collect the guys. One day they sat doing NOTHING from 1pm and was only collected at around 5pm. I live in a complex and cannot leave them unsupervised.
0 replies
16 months ago
Takealot.com - BAD COMPANY.
I will give them -10000 if I could. This is TOTALLY unacceptable. I order something from Takealot on the 2nd December with a 5 - 7 day delivery. On the 12 December the totally wrong item was delivered so I sent it back. Today 18 December I am told that the article can not be shipped, and my account has been credited for the next purchase. 1. THERE WILL NEVER BE A NEXT PURCHASE FROM ME FROM TAKEALOT. 2. I now have to tell my grandson that Father Christmas has no gift for him. 3. I do not want credit; I want my grandson to have a Christmas gift. 4. Today 18 December I can still order the exact same article with 5 -7 days delivery, how is this possible!!!!!! 5. I requested a Manager-type person to call me. However, I am not holding my breath as they will be too AFRAID to call.
0 replies
21 months ago
Mellware Coffe jugs
I have been trying to get a Mellerware Seatle coffee maker jug as mine broke. I spoke to a guy by the name of Alfred, who told me the jug will cost R300.00 and he will get back to me. For at least 2 weeks now I have been trying to get hold of Alfred without any success. I have just spoken to the reception lady who informed me that these jugs are not available anymore. WOW WHAT GREAT SERVICE MELLERWARE COMPANY PROVIDES !!!!!!!!!! I am now expected to buy a new coffee machine at one hellavu cost
0 replies
23 months ago
Disgusted with Vitality Travel.
I booked flights to Cape Town, however when I booked the Vitality booking site was down. I have a screenshot as proof that it was down. When the site eventually came back up, I booked my flights but found out that my discount was by far less than what it should be. I queried this and was told I had to book the flights a certain period in advance. I proofed to Vitality that their booking site was down. I eventually received a reply from them where they promised to refund me with Pick and Pay vouchers. This was on the 8th April 2024. To date I have not received my voucher, however they claim they have sent it. As far as I am concerned they are stalling and hoping that I would forget the episode. Totally disgusted with the serbvice from Vitality travel.
0 replies
25 months ago
Discovery Website and Phone App Issues
I have been trying the following: = 1. login to Discovery via the internet. This keeps telling me I will get an OTP. I NEVER GET THE OTP. 2. I login to the App on my phone. This works, however, I am trying to book a travel ticket urgently, however, the app cannot get my Vitality information so I can not book a ticket. Discovery app and internet site is the WORST 2 application I have EVER worked with. They are forever having issues and when you call the Call Center the response is "Sorry for the inconvenience" What a great excuse.
53 replies
31 months ago
Makro BAD at DELIVERIES.
I ordered 2 items from Makro. I requested that it be delivered to my house. I even put additional comments for delivery. I then received an SMS from Makro stating that I can collect part of my order in Woodmead. I live in Boksburg so why would I request collection in Woodmead. I called the contact center and was told it was resolved that both items will be delivered at my house. Contact centre ref number = 3389372 and I spoke to Vincent. So one items wese delivered to my house and the other is in Woodmead for me to collect. THIS IS ABSOLUTLEY CRAZY. Makro is the worst at deliveries.
262 replies
32 months ago
Secure chat is not knowledgable !!!!!!!
I would actually give them minus rating if I could. I tried to get an answer from the "Secure chat". All I wanted to know what was does it mean if a credit card transaction has a "General Decline"? I was on the chat for 45 minutes, transferred to 4 different dept, them asking the same questions and eventually the chat was ended with me not getting an answer. DO these guys not know how to answer clients???????
60 replies
33 months ago
What a bunch of ........
I had a Netstar in my car which I sold 2 years ago. When I bought the new car I cancelled the old contract (Netstar refused to transfer it to the new car) and paid a cancellation fee !!!. Now 2 years later I see that I am still being charged for the old car. On enquiry I was told by Kabelo from Netstar that when I cancelled the old contract Netstar did not cancel the backup unit of the old car and hence I am being charged. Now because Netstar has not done the job properly in the first place, I am told that they can cancel this backup unit, however I have to pay the cancellation fee, or continue paying the monthly fee. I was told by Kabelo that I manager will call my as I complained that it took them 30 minutes to answer the call. I AM WAITING PATIENTLY but I know it will not happen.
120 replies
35 months ago
Virgin Active - Another NON- performance.
Virgin Active rolled out a new app. This app gives rewards voucher that virgin active do not honor. I went to the Kauai in Virgin Active Boksburg (K90) to redeem two of my rewards. When I presented them, they did not work despite the fact that they have not yet expired. The cashier just said, "OH NO not another one of those" and no other explanation. So both rewards not redeemed. I contacted Virgin Active help line on 0860 200 911. The only answer I got was "I escalated the issue to IT and they will email you." That was last Friday 2023-06-09. PATHETIC if you ask me. Why offer something and then not honor it.
0 replies
47 months ago
Cajee cycles (shoe booties)
I went to Cajee Cycles last week Saturday (2022/06/04) to purchase Louis Garneau cycle shoe booties. Cajees did not have any in stock and I was told that they will get the stock. I was quoted R425.00 by the Manager of the store due to the fact that I could get them at R450.00 from another supplier. I was also told that I will have them by Sunday (2022/06/05) before the store close at 1pm and they will call me to collect. After numerous calls on Monday, Tuesday I was eventually called on Wednesday that the stock arrive. This is when the shock came. All of a sudden the cost to me was going to be R550.00. This is R125.00 more than I was quoted. When I told the salesman what I was quoted on Saturday, the attitude was, R550.00 is the best price I could do so take it or leave it. So how come the manager was able to confirm a price of R425.00 on Saturday, and on Wednesday the price went up to R550.00. This is absolutely crazy. Cajees need to stick to the price that was quoted when stock arrive.
0 replies
Review Distribution
5 Star
1 (5.882352941176471%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (94.11764705882354%)