SN
Sundeerin N
Active since Mar 2012
18
Reviews
0
Industries
Reviews
18 reviews35 months ago
TFG - Totalsports Totally misses the mark
On the 17th June, I purchased a soccer jersey for my daughter at the Springfield store. As they were busy I was told it would take some time to print it. After waiting +-3 hours, I was then told they can't print it, as their machine was broken. The store manager said that she will have it delivered to Richardsbay. By the 24th June the shirt was delivered to Richardsbay. The printing was totally wrong. I spoke to the manager, who first said that the other customer didn't complain abt the print. I bought an original shirt and expected the Man City font relevant to the season to be printed on it. This was not done. The Richardsbay branch then printed a second one also which I saw on the 4th of July, this shirt is also not to standard. The letters in the name are narrow and the number is not centered. There is also an imprint on the shirt. This shirt with the printing cost R1500. This is supposed to be a birthday present. which now is definitely not going to happen.
3 replies
35 months ago
TotalSports total misses the requirements -
On the 17th June, I purchased a soccer jersey for my daughter at the Springfield store. As they were busy I was told it would take some time to print it. After waiting +-3 hours, I was then told they can't print it, as their machine was broken. The store manager said that she will have it delivered to Richardsbay. By the 24th June the shirt was delivered to Richardsbay. The printing was totally wrong. I spoke to the manager, who first said that the other customer didn't complain abt the print. I bought an original shirt and expected the Man City font relevant to the season to be printed on it. This was not done. The Richardsbay branch then printed a second one also which I saw on the 4th of July, this shirt is also not to standard. The letters in the name are narrow and the number is not centered. There is also an imprint on the shirt. This shirt with the printing cost R1500. This is supposed to be a birthday present. which now is definitely not going to happen.
0 replies
41 months ago
Samsung SA - 3 screen changes on a 75 inch TV is acceptable?
Samsung Model UA75TU 8000KXXA. 75 UHD Crystal TV is totally unreliable. TV was bought in April 2021. The first screen replacement in Jan 2022, second screen replacement in November 2022, third replacement in January 2023 and the technician broke the TV rear cover. Samsung SA thinks this is acceptable and will not replace the TV.
2 replies
42 months ago
Samsung TV not reliable
I have purchased a TV in 2021, in January 2022 the screen was replaced, then again in November 2022. Post the repair, I was still not happy with the screen quality as there were dark areas at the edges of the screen. Since the end of November, I have made numerous calls to Samsung, to have this matter resolved. The technician came out the 3rd time and stated that if they change the screen it will still have those darken edges. I have also advised House and Home from whom I purchased the TV, that this is unacceptable. I have spoken to numerous call center team memebers and even the team leader, to which I am still awaiting a response. Almost 19 days later, this matter has not yet been resolved. It is totally unacceptable. I have expressed my dissatisfaction and that should the screen fail again I would have to repair this at my cost. Samsung SA this cannot be the way you do business.
4 replies
49 months ago
DSTV Billing continues to overcharge clients
I have signed up with DSTV for a 2 year contract on discounted rate of R850pm, they have been charging me different rates since the start of this i spoke to a lady last month who apparently confirmed my contract should be R850pm and she has now resolved the matter. Today I receive a bill for R939pm for the same service. in addition to the billing issues DSTV then has continuous error when you try to stream even from one user.
1 reply
52 months ago
MTN loyalty retail vouchers don't work.
I have purchased Vouchers last year at Total Sports, with my MTN loyalty points, the day I bought the voucher tried to use it at the store it, the system displayed the voucher is used. According to MTN app the voucher was not used. tried 2 more times same result. contact MTN no resolve or reversal of my points. Bought a voucher for Incredible connection in January tried at a few stores they say the vouchers don't work sorry. So thousand of points later I basically bought none valid store vouchers.
0 replies
53 months ago
MIway avoids paying R400 challenge
I was called on the 28 January 2022, by an agent from Miway, advising me that they would like to quote and should they not be able to beat my quote I would qualify for a R400 cash back. so we went through the entire process to which Miway was more expensive than my current insurer. I was then requested to email a copy of my schedule as proof. on the 1st of February I get called by Miway and told that they quoted me in September 2021 and as such I would not qualify. When I asked if I had claimed this R400 before he said not. but I would not qualify as they quoted within a 6 months period. When I advised that they should have told me that in the original telcon instead of misrepresenting themselves. he just said sorry. I then asked him is Miway using this as a means of collecting policy schedules from different companies. I then advised i would be posting this on Hello Peter as I believe this was a total misrepresentation.
2 replies
58 months ago
Cell c - system problem now customer get collection notices
Cell C has a problem with their system that doesn't debit your account on a monthly basis. They then send you a collection notice that your account is in arrears. I have been a client for over 15 years and this is how they reward you substandard service and you get email for collections. My contract will expire shortly not renewing for this nonsense again.
4 replies
66 months ago
Awesome service Outsurance
So I took Outsurance up on their Promo. Unfortunately they were not able to beat my current insurance premium, however they lived up to their reputation.
1 reply
67 months ago
Momentum Authorisations - Not customer focussed
Momentum Health Authorisations. Over period of 3 days and numerous calls, still no authorization. After another hour the phone, today I get the authorization but have to wait for a the number procedure is expected to be done in 2 days. Throughout the entire period there was no feedback given. added to that their telephone line kept dropping during calls.
1 reply
Review Distribution
5 Star
3 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (16.666666666666668%)
1 Star
12 (66.66666666666667%)