RM
Refiloe M
Active since Apr 2012
10
Reviews
0
Industries
Reviews
10 reviews22 months ago
Agency refusing to pay back deposit
I am a victim of Rentals.com/harcourts/tergro group. I experienced the same problem with them by getting back my deposit. Rentals.com was happy to collect rent from me monthly but when I moved out of the property in March 2024, Valarie and team at Rentals.com were comfortable to refer me to Mario Grobler and telling me that the company has split. Then why the hell did you continue collecting rent from me knowing very well you will not refund my deposit. This Mario character never answers his phone and never responds to emails. Now all these companies flat out ignore me. DO NOT do business with this group of companies. They are clearly ****mers.
0 replies
22 months ago
Agency refusing to refund my deposit
I am a victim of Rentals.com/harcourts/tergro group. I experienced the same problem with them by getting back my deposit. Rentals.com was happy to collect rent from me monthly but when I moved out of the property in March 2024, Valarie and team at Rentals.com were comfortable to refer me to Mario Grobler and telling me that the company has split. Then why the hell did you continue collecting rent from me knowing very well you will not refund my deposit. This Mario character never answers his phone and never responds to emails. Now all these companies flat out ignore me. DO NOT do business with this group of companies. They are clearly ****mers.
222 replies
37 months ago
Transections on a cancelled credit card
On 16 Feb 2023 I cancelled my lost credit card on the app 10min within losing it. To my surprise from 28 Feb 2023, I started getting toll gate transections notifications on the cancelled credit card. I have called FNB about 15 times in the past 4 weeks reporting every transection that went off the cancelled credit card. I was informed that the card is on the hotlist meaning there will be no transection going through it. On top of that I was told that all transections will be reversed by 22 March but instead there are more transections going off the card. I have a total of 23 transections made on the cancelled card amounting to R4461.00 and still counting. FNB has failed dismally to resolve this problem!
53 replies
41 months ago
Keneilwe Papo was ef...
Keneilwe Papo was efficient in helping me take insurance with MiWay
132 replies
62 months ago
No means to contact bookings.com to cancel a booking they have already debited money for.
Confirmation number 539040985 Booking Reference 722009977 I made a car hire through bookings.com on 14Mar21. Something has come up and want to cancel the booking. Their website requires me to put in booking reference and a pin which I was supposed to receive by email but have not. Because I do not have that information, I am unable to cancel the booking. The only reference I have is on the rental voucher and that reference is useless without the said pin. Their call center number as well requires those details before I could get to an agent. So I am stuck, unable to cancel the booking. Bookings.com has already debited my account the booking amount. I am now at risk of losing that money because I have no means to contact bookings.com for cancelation.
0 replies
62 months ago
Vodacom failing to install fiber at my home. 58dyas and still waiting
If there was a negative 20 starting, this is what I will give Vodacom fiber. My application for fiber at home was approved on 6Jan2021. To date vodacom has never contacted me with regards to installation of fiber infrastructure. To date I have called vodacom 14 times and every time I am told a different story with regards to my fiber installation. Every agent has promised that I will be contacted within 48hrs but until now I have never received a single call from vodacom. On a number of occasions vodacom had the gull to refer me to vumatel to enquire about installation. I have no business with vumatel and I should not be initiating engagement with vumatel. Every agent I spoke to told me that installation will be done within 21 days of approval of my application. Today marks 58days and I am still waiting for someone from vodacom to contact me about fiber installation at my home. 3March2021 around 7pm I spoke to the departmental manager by the name Nicole and she promised to call me by 10pm that evening to give me feedback and guess what? Two days later I am still waiting for her call. Vodacom's fiber division's customer service has been nothing greater than disgusting. I am beyond appalled by their terrible service.
109 replies
69 months ago
Game refusing to give refund on a product bought 6days ago
The Game store manager Maria Khuzwayo at The Glen Shopping center refused us to return a product that has not been used, refusing to accept that we had a change of heart. She sighted "hygen" as the reason why this product cannot be returned and that the product is still on good working condition. This is unacceptable because nowhere on their T&Cs does it say that working products can not be returned. Instead their T&Cs says that goods can be returned if there was a change of heart, as long as the goods are in original packaging and condition with a receipt.
53 replies
93 months ago
Abuse of employees.
KFC Meredale treats their staff badly. I placed an order at the drive through for streetwise 5 and 2 mini loaves. Driving towards the first window I noticed on the menu board that a family feast 6peaces would be cheaper. When I got to the window I asked the teller if I could change the order. She asked to be excused to request the manager to void the order. She came back upset saying the manager does not want to void the order and is accusing her of not taking my order correctly. She further said the manager refused to void the order and she will have to pay for the first order I requested to change. This is unreasonable and unnecessary. KFC employees earn next to nothing and now an employee is forced into paying for an order they did not place. Surely a void of that order would have not taken even 2min of the managers time. This behavior is disgusting, inhumane and unprofessional. This in my view is abuse of employees. KFC needs to deal with the manager who is on shift tonight. Because of this experience, I will not be visiting that branch. Details from the slip: KFC Meredale 21 Tsholofelo Chk 2537 Aug28 '18 07:00P
0 replies
94 months ago
Movie stopped and no staff to help
We have come to experience pathetic customer service/care today at your Newtown Junction cinema on 24/07/2018 . My partner and I bought tickets for a 19:45 show of Skysc****r, ofcos with that we bought snacks. Two thirds into the movie the screen went black but the was sound. About 2minutes later the sound went off as well. We set there in the dark for a good 20munites with none of the staff members coming to attend to the problem. I went out of the cinema to look for any of the staff members to assist with this problem and there wasn't anyone there. All the shatter doors to the sales counters were already closed. Seeing that there was no one to assist us, my partner and I left and we are very unhappy because we have spent money to watch a movie but we could not see it to the end because of whatever issues were there and staff which was not available to attend to this problem. I am likely to advice those around me not to visit that specific cinema. It seems like such is the order of the business at Newtown Junction
106 replies
125 months ago
FNB ATM deposit cheated me of R1000
December 2015 I did extra work to raise varsity registration money needed by 23/1/16.<br> I had opened a cheque acc with FNB during December. My first transaction was a deposit I made of the money I raised during December<br> 3/1/16 I deposited R7980 an atm on Jorrison in Polokwane. The ATM rejected R420 then automatically concluded the transaction only Recognising R6560. The ATM short counted my deposit by R1000.<br> I visited the branch on 4/1/16 to lay a complain. An ATM enquiry form was field and I was told I will get feedback within 72hrs.<br> I received a call earlier today and was told the ATM was found to be balanced meaning my claim of a short R1000 is not true.<br> I am disappointed by the whole situation. I am a new FNB client and already I am being cheated of my hard earned money. Thank you to FNB I will not have enough money for registration leaving my studying hopes in shambles. <br> I know of people who were cheated the very same way by FNB but their money was returned once they made formal complains to bank bodies.
75 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
8 (80%)