NR
Nomsa R
Active since Apr 2012
12
Reviews
0
Industries
Reviews
12 reviews12 months ago
Collen has excellent...
Collen has excellent customer service, keep up the good work and I am happy to be a part of such a great company
58 replies
13 months ago
Failing to refund me
These people debited my account even though I paid off the creditors, they telling me stories and not refunding my R2100 and they also owe me R800 which didn't even reach the creditor, I guess they kept it for themselves They are a bunch of ****mers selling you a dream of making you credit worthy, don't fall into this trap like I did. Just pay your accounts and you will be credit worthy there's no short cuts in life
0 replies
13 months ago
PAID UP LETTER
I settled my Direct Axis account but now MBD won't send me a paid up letter, why must I go through such trouble for my Paid up letter? Poor customer service I'm not impressed but when they want their money they call you every day, I'm so disgusted.
111 replies
17 months ago
The best affordable ...
The best affordable and the customer service is excellent
56 replies
19 months ago
BANKMED COMPLAINT
I am writing to express my extreme disappointment with the service I have received from Bankmed. As the main member of my medical aid, I have been attempting to purchase the Mirena device since September 17, 2024. Unfortunately, my efforts have been met with repeated rejections and a lack of resolution. On my initial attempt, the pharmacy informed me that the device was not authorized. I contacted Bankmed, and the agent I spoke with assured me that no authorization was required. However, when I returned to the pharmacy on September 20, I encountered the same issue. I called Bankmed again and spoke with Agent Yusuf, who informed me that the company has been experiencing an error with the Mirena device for over a year. The proposed solutions were to either keep the order open on the system for a few hours or to have the pharmacy invoice me and then submit the invoice to Bankmed. The pharmacy opted for the latter, as it was not feasible to keep the order open for an extended period. Despite following these instructions, I have yet to receive any feedback from Bankmed. I have sent follow-up emails (reference number 10632133336) and made additional phone calls, but my issue remains unresolved. As a result, I missed my scheduled appointment with my gynecologist, which I had secured for the entire month. Furthermore, I was prescribed medication to address the issue prior to installing the device, which I had to pay for out of pocket. If this issue is eventually resolved, I am concerned that I may be required to purchase the same medication again, incurring additional expenses. I am appalled that Bankmed has allowed this error to persist for an entire year without taking corrective action. As a customer, I expect a higher level of service and attention to detail. If possible, I would cancel my membership and seek a more reliable medical aid provider. I intend to escalate this matter to my employer, as I believe that Bankmed is failing to meet its obligations to its customers. I would appreciate it if you could investigate this matter urgently and provide a resolution to this ongoing issue.
106 replies
32 months ago
Failure to pay
I have had a service plan with innovation group for the longest time I even have a mechanical warranty with them. I have always been pleased with their service until today Took my car in for service and i was told the plan expired august 2022 but they never stopped debiting though. I felt humiliated in front of people, not forgetting the time i wasted Im going to cancel the other plan i have with them im so disappointed, this is a **** please give me my premiums back😡
132 replies
102 months ago
NON INFORMATIVE TO THEIR CUSTOMER!!!
I am so DISAPPOINTED in Wesbank! I bought a car on the 24th Oct 2017 financed through Wesbank. I am FNB staff, but I was not informed that there is "staff rate" when purchasing a car! not everyone is well informed about such benefits, and your duty is to inform us, you work with these things, couldn't you at least give me heads up!. I fail to understand why the person that carried out the application couldn't inform me or the dealership that I qualify for staff rate!! or rather why it did not kick in automatically!! what happened to FNB "HOW CAN WE HELP YOU?" Can't this be amended as the first debit order only goes off on the 20th December 2017?
0 replies
127 months ago
African Bank staff is so incompetent
I am disappointed with the staff of AFRICAN BANK! They are crooks. if this is your way of making money then SHAME ON YOU <br> <br> on the 29th of September I settled my loan with African Bank and I requested them to close it, the lady told me I have to call them again the next day to close, so I did that. only to my surprise when I called in again they told me I still have an outstanding amount of about R36 rand if I'm not mistaken, I asked to speak to the manager because it is not my problem that they didn't debit the whole settlement amount as I requested. but she assured me that they will close it because the error was from their side. fine!<br> on the 20th to my surprise they debited R500.00 again when I called in to find out, they told me it was a misunderstanding I didn't tell them that I wanna close the credit card. and they told me they will refund me.<br> <br> so they refunded me R434.31 on the 21st whilst they took R500.00 WHY?? now they telling me that I still owe them R500.00 because the money was reversed from my account.<br> this bank is so incompetent! had they debited the correct settlement amount and closed the damn credit card I would not be sitting in this mess! now I have suffer
75 replies
127 months ago
FRAUD!! VODACOM DEBITED 3 TIMES IN ONE MONTH
I AM SO UPSET AND SO DISAPPOINTED IN VODACOM.<br> I regret the day I set foot at a Vodacom shop to buy phones on contract! First of all the shop I went to was in sandton city (Vodacom 4 you) don't even know their job. I had to go back to the shop 4 times because they don't know what they are doing!<br> <br> on top of all that stress and drama now VODACOM DEBITS MY ACCOUNT 4 freaking times and what's worst they don't even debit the amount agreed on and they debit on separate days so I wont notice. this has really inconvenienced me terribly ! I was not ready for this, they messed up my budget. I WANT MY MONEY BACK.<br> <br> does this make sense? my debit order date is on (21st) and my contract is R246.00 pm but VODACOM debited on 28 sep R628.74 and 21 Oct R246.00 and 26 Oct R499.05 and on 04 Nov R246.00. HONESTLY YOU ROBBED ME I WANT MY MONEY BACK NO STORIES. <br> <br> So anyone looking into buying a phone at vodacom please take this as a wake-up call. I AM SO DISAPPOITED
75 replies
128 months ago
VODACOM 4U-SANDTON CITY WORST SHOP EVER
I regret the day I ever set foot at Vodacom 4u in Sandton City!!! out of so many Vodacom shops I had to choose this one!!!!<br> <br> They have never done their job properly the 1st time, if you have enough time to waste then go to that shop.<br> The first time I went there the guy made a mistake with my contract so I had to go back in order for their recklessness to be rectified regardless of my time, but nevertheless I gave them a chance and went back THREE TIMES with a happy face.<br> <br> last week I went back to purchase another phone putting past what they did to me previously and giving them a second chance but still received the same old POOR SERVICE. I specifically told the two guys that where helping me that I want to do a sim swap and they told me I should call customer care for that. only to my surprise when I got home to do the sim swap the customer care told me it was suppose to be done at the freaking shop! when I called LUCKY the guy who was helping me he gave ATTITUTE FOR YEARS!<br> telling me I should use that number or cancel contract.<br> <br> that guy is very rude I am no longer sure if Vodacom as a whole is disappointing or if its just one rotten potato spoiling the bag :(
75 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (41.666666666666664%)
1 Star
5 (41.666666666666664%)