Active since Apr 2012
31
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31 reviews2 months ago
Poor Service and Unauthorised use
There we go again. The damaged car that is in for repairs at Renew-It Greenstone, 38 Ayrshire Ave, Longmeadow Business Estate, Lethabong, 2090, it has been driven 18 kilometers to Barney Rd, Benrose, Johannesburg, 2011. It has been three months, and the car is with Renew-It Greenstone, I guess to fit a nudge bar and an intake pipe, on a damaged car needs to be driven 18 KM. My last communication with Renew-it Greenstone was on 03 February 2026. And I was told that the estimated time for parts arrival was 28 February 2026, which will be on a Saturday, and worse, they are closed on Saturdays. Iwill take this with the OMBUDSMAN, that is the only way. I was of the view that cars in repairs are to be towed if they were to be repaired somewhere else. Thanks to trackers, we can monitor.
0 replies
2 months ago
EXTREMELY POOR SERVICE
My vehicle went in for repairs on the week of 17 Nov 2025, and today is 03 Feb 2026. The vehicle is still with Renew-It. The only time I get an update from Re-new-It is when I make inquiries about the progress of the vehicle repairs. I sent Ntombi from Nedbank an email yesterday, hoping she would assist; unfortunately, nothing from Nedbank. Today I phoned them, and Francois answered the call, only to put me on hold and came back saying Renew-It sent me an email. Furthermore, he said parts take forever to place and get. I suppose this means it can take a year or so until the vehicle is fixed. The email I received from Renew-It was sent to me three days after Dillo had asked his colleagues to communicate with me. I received this email because I was making a follow-up on Renew-It's WhatsApp platform. There is an option where you send the automated message to the service manager; this is how they got to send me the email. I sense that Renew-It is prioritizing organizations' vehicles and the others. As for Nedbank Insurance, there is no customer care after handing the vehicle to their contracted repair shop. They leave everything to you, and honestly, I have no contract with Renew-It, but with Nedbank.
109 replies
2 months ago
EXTREMELY POOR SERVICE
Nedbank Insurance. My vehicle went in for repairs on the week of 17 Nov 2025, and today is 03 Feb 2026. The vehicle is still with Renew-It. The only time I get an update from Re-new-It is when I make inquiries about the progress of the vehicle repairs. I sent Ntombi from Nedbank an email yesterday, hoping she would assist; unfortunately, nothing from Nedbank. Today I phoned them, and Francois answered the call, only to put me on hold and came back saying Renew-It sent me an email. Furthermore, he said parts take forever to place and get. I suppose this means it can take a year or so until the vehicle is fixed. The email I received from Renew-It was sent to me three days after Dillo had asked his colleagues to communicate with me. I received this email because I was making a follow-up on Renew-It's WhatsApp platform. There is an option where you send the automated message to the service manager; this is how they got to send me the email. I sense that Renew-It is prioritizing organizations' vehicles and the others. As for Nedbank Insurance, there is no customer care after handing the vehicle to their contracted repair shop. They leave everything to you, and honestly, I have no contract with Renew-It, but with Nedbank. I am very FRUSTRATED and they both surely know how FRUSTRATE their clients.
0 replies
3 months ago
PROTEA MAFIKENG MONEY MAKING SKEEM
Protea Hotel Mafikeng. I ordered a dinner worth R 185,00 and when the bill came up, which was a delivery room, I was billed R 388, and because of what I knew the bill was supposed to be R 185.00 I paid R 400.00. I proceeded to the kitchen immediately, and I waited for 20 minutes, but there was no assistance then. All this happened on 19 January 2026. Until some lady asked if I was assisted, and I rep**** NO, BECAUSE I WAS NOT ASSISTED UNTIL NOW I AM NOT ASSISTED. I believe her name was TEBELLO. Can someone from Mafikeng PROTEA HOTEL tell me why I was charged so much even though I ordered a meal worth R 185.00? Trust and believe me, I will let not this go down without a fight, and I will always publish it on all the hotels I book onto. This is not my first time in the Mafikeng Protea Hotel.
0 replies
12 months ago
USELESS Insurance
Poor service and do not know what they are doing, never respond to their emails and calls never answered. WB/SP/02807/002964
58 replies
13 months ago
Poor customers care (After sales)
I forgot my cell phone charger and an iron and have communicated to the hotel twice on contacts via their website but nothing still. Very dissapointed with their contacts communication method. I guess they only respond to bookings only via this platform of theirs.
0 replies
15 months ago
POOR SERVICE and INCONVENIENCE
I am expecting a parcel from DSV, and they telling me that the driver's biometric devise is not working and they can not deliver my parcel, it will be the same story again.
53 replies
18 months ago
white supremacy mentality
I settled my account (debt) Yolandi Venter from collections, does not want to share the settlement letter instead she is advocating for her attorney friends to resolve the issuing of the settlement letter. This is a clear white supremacy mentality and blocking black disadvantaged students for registering. That varsity might be white but is the state learning institution not private institution.
0 replies
19 months ago
POOR CUSTOMER CARE
Standard Bank Mafikeng branch has poor service. I spoke to two employees Rodney Modise (VERY *********** AND LACKS CUSTOMER CARE) and the second person was Tshego Khumalo also has POOR CUSTOMER CARE. According to Tshego I cannot be assisted without being assigned to a consulted by Rodney, who lacks the capacity to engage with clients. The core issues with Standard bank Mafikeng is that they deal with ******** people, and they assume everyone coming through Standard Bank Mafikeng's door is ********.
106 replies
20 months ago
Poor Service and disregard of customers
The store opens at 08:00 and I was there at 08:05 doors locked and I could see the staff through the window and I knocked on the window and they all looked at me and raised their shoulders and arms with a sign to say we do not know. Only at 08:10 when I started taking pictures of the store times and them they opened. I was there to collect a parcel D704002339551
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (3.225806451612903%)
2 Star
4 (12.903225806451612%)
1 Star
26 (83.87096774193549%)