SZ
Saffer72 ZA
Active since Mar 2009
133
Reviews
0
Industries
Reviews
133 reviews37 months ago
You can't have my receipt
I made a drive through order and they asked me to wait for the order in the parking order. Fine, except they wanted my receipt. I explained that it was my property and that it was the proof that I had bought and paid for something. But no dice, that is their process and no amount of logic or reason would make them change it.
0 replies
67 months ago
No follow-up
I spoke to a consultant and we agreed to a return of an item bought online, but since then I haven't heard anything further.
53 replies
69 months ago
Non-existent online service
PnP didn't reply to my email. When I phoned customer care, the call got dropped. The last time I complained here, they created a service request and then completed it without any interaction with me.
53 replies
70 months ago
FNB app not working for 2 days now
FNB app not working for 2 days now. Can't get through to anyone in call centres.
105 replies
71 months ago
No response to query
I submitted an online query via PnP's website over a week ago, and still haven't had any feedback.
105 replies
75 months ago
No feedback
Not getting feedback on my service request. Amounts unaccounted for being deducted from my account. I get transferred around when phoning in. It seems they aren't set up to deal with fibre-only accounts.
112 replies
77 months ago
Just plain bad service
I had a simple request. First they sent incorrect information. A week later they eventually sent their requirements. Incredibly poor service.
61 replies
78 months ago
Very poor service
Phoned in to book my car into workshop for repairs - was put on hold for more than 5 minutes. Went to website and sent in a request, and still no-one has contacted me after 2 days. Very poor.
0 replies
79 months ago
DSTV website problems
Website errors - I sign in and try to do stuff, and it keeps telling me I'm not logged in.
0 replies
Review Distribution
5 Star
5 (3.7593984962406015%)
4 Star
2 (1.5037593984962405%)
3 Star
0 (0%)
2 Star
39 (29.32330827067669%)
1 Star
87 (65.41353383458646%)