TF
Ted F
Active since Jul 2012
21
Reviews
0
Industries
Reviews
21 reviews5 months ago
Poor Product and Service from C*****.
My wife bought 2 L of C***** Low Fat Fresh Milk on 18.11.25 stamped BB 23 NOV 2025. She opened it on 20.11.25 and immediately found it left residues on top when poured into tea, though it seemed to taste OK. Shortly afterwards She poured a little through a strainer, which the contained small lumps. Unhappy, she then phoned C***** on 0860 11 75 53. The consultant heard her out and said she would be sent a voucher. She is still waiting.
53 replies
13 months ago
Excellent sService fron Klingshield
A pleasure to deal with. Prompt responses, and installation appointment within less than a week from paying the deposit. The installation team arrived at the appointed time, were all very polite and pleasant, and finished the smallish job within 20 minutes.
0 replies
13 months ago
Unimpressed with Salton and Pick n Pay.
We bought a Salton electric kettle from the Woodmead Hypermarket in June last year. After a few months the spout filter was tattered, but we let it pass. Over the past few days switching the kettle on became more and more difficult, and today it wouldn't switch on at all, so we travelled 4 km to the store, where it was accepted for repair, which would take about 3 weeks, when we will have to go back. So we will be without an electric kettle for this time and are unimpressed with both Pick Pay and Salton..
1 reply
14 months ago
Mixed Service Results
I am hearing impaired so emailed support@alumo.co.za on 4/02/2025, the address being in their brochures, because I had noticed the green light not flashing on the ****le and asked if everything was OK. I received no reply. On Wednesday 19/02/2025 I realised that I was getting no power from my solar installation, it was all coming from the Eskom grid, so I sent a WhatsApp to Alumo support as this was now urgent. After 2 hours Alumo established that the system was offline. I received instructions on fixing it, but I am not technically adequate, so they said they would book a tech. Eben arranged to see me early today and even arrived early. He was totally efficient and resolved the problem in five minutes. I have been notified that the problem was caused by the customer (justified because I needed router adjustments) and that I would be billed R750 for a callout up to 1 hour. I am upset because ignoring my email on 4/2/2025 means that the Eskom electricity I used will probably more than double the callout charge.
159 replies
14 months ago
Wish Everybody Gave This Service
I ordered a good brand air conditioner for our main bedroom. The quoted price including installation was good. The day I paid Sucasa thanked me and said that there installers could be there the next day, and would give half an hour notice before arriving. At 14h30 they called and 30 minutes later they arrived. The two of them were polite and friendly and fully equipped with everything necessary. 90 minutes later it was beautifully installed exactly where I wanted it. They cleaned up the dust as best as they could, and left leaving no mess whatsoever behind.
0 replies
16 months ago
Takealot Totally Reliable to Deal with,
I bought an air cooler online which was delivered in perfect condition three days later. Unfortunately, its performance didn't live up to expectations, so I app**** to return it. Takealot took a day to investigate the situation and immediately authorised the return. I returned it to a Takealot depot, and was promptly fully refunded.
0 replies
17 months ago
Leroy Merlin Goes from Bad to Worse
On 28 November 2024 I reported how the light of a ceiling fan/light had failed, and how after two weeks of constant appeals I received absolutely no satisfaction. Leroy Merlin was advised about the report. The following day They suggested that I contact the manufacturer (Brightstar in China!) for help. Leroy Merlin failed to provide the requested contact details. On 30/11/2024 they rep**** that they would escalate (already requested by me a week earlier) and reach out to me. I am still waiting,. On December 2 Katlego in their Greenstone depot said he would be in contact, and naturally I am still waiting. It is now three weeks since the faulty product supp**** by Leroy Merlin failed, with another week waiting for their contact and "reaching out" which is obviously just a lie for stalling. My next move will be to contact consumer groups an possibly later to approach the Small Claims Court.
56 replies
17 months ago
Beware Online Buying Appliances Needing Installation
I purchased a ceiling fan with a light from Leroy Merlin Online on 7 March 2023, including R900 for installation. The installers duly came, assembled the fan and tried to install it. They were unable to find a wooden beam to install it securely, so left, saying that my installation fee would be refunded. It arrived several days later. As soon as the original installers left I arranged for my own electrician do do the installation the next day. He did it properly and securely. On Friday 15 November the light failed, though the fan still operated perfectly. On Monday 18th I sent an email detailing my purchase, installation history, and problem. Despite interim chasing I only received contact from their couriers on the 22nd asking me to confirm my address for my "collection". I pointed out that the fan still had to be uninstalled, and a new one assembled and installed and I expected Leroy Merlin to cover these costs caused by their faulty product. Despite chasing several times, I today received a message that a "follow-up" is being done. Nearly two weeks later I still have no idea when anything will happen.
56 replies
50 months ago
Sunday Times Rejects Subscribers
Towards the end of last year my wife received notification that our Sunday Times/Times Live subscription was due to expire shortly. She said that we wished to renew it, and reminded them that we received a pensioners 'discount. They quoted the amount and she said she would renew on receipt of the invoice. It never arrived and we chased numerous times, always getting a promise that it would be done. The help desk was no better, giving promises of the invoice but no action. Finally on 21/12/2021 we received a notification that our subscription had expired, and we could easily resubscribe! We refuse to pay anyone anywhere without a proper invoice, but Arena Holdings seems to think differently. Why do they make it impossible? We have decided that if they don't us, we don't need them and that there are more amenable news sources to subscribe to.
53 replies
53 months ago
Sunday Times Doesn't Renew Subscriptions.
For about two months we have been receiving weekly notifications that our subscriptions are expiring. On three occasions we contacted the subscriptions department to renew. They confirmed that our pensioners' rate was R720 for 12 months electronic daily and the weekly print copy. We said that we would pay and renew as soon as we received the invoice or statement. They have all our details available, as they confirmed address, email etc. The Sunday Times has never sent the invoice on any of the three occasions, and now the subscription has expired. Clearly they want us to subscribe elsewhere.
0 replies
Review Distribution
5 Star
7 (33.333333333333336%)
4 Star
0 (0%)
3 Star
2 (9.523809523809524%)
2 Star
5 (23.80952380952381%)
1 Star
7 (33.333333333333336%)