RC
Rob C
Active since Mar 2009
16
Reviews
0
Industries
Reviews
16 reviews5 months ago
Braai Plank ****
Paid by credit card to order a blade and sheath. Want to add item to the order but email address bounces back and phone says unavailable try again later. Promo says for contact use Whatsapp; tried to access Whatsapp - unable to open their profile. I suspect this is a ****
53 replies
25 months ago
Delivery Confusion and cost overrun
I ordered two items listed as costing R963, expecting delivery within 5 days I received an invoice for R963 plus shipping R360.98 - the items were ordered from China. I was told that the delivery would happen by the 14th March. If this was a problem to please set a new date. I requested the 18th as I would only be back at home on that day. While away, I received a message on the 8th that delivery was not successful - no-one home. Many calls and arrangements and Buffalo Ex (check their revues) finally delivered one item on the 20th. On the 14th I received a message from SAPO that delivery was unsuccessful - no-one home! I then had to go and fetch the second item from the Post Office. I was then billed a further R329 for "import" duties. So the final cost of the order was R1653 - 72% overspend
0 replies
34 months ago
Age **************
I have reviewed already - this is a follow on. They promised to escalate my complaint and get back to me. <<Surprise!>> They didn't! So I contacted them and asked if I could apply for the deal once more - remember, they offered it to me. This time I was told my application was not successful. I asked why and was told I am over 65 years and too old. They have all my details including my ID number, so therefore should know how old I am. Why did they phone me and offer me a deal I could not have? Besides which, this is discriminatory, violates my rights and maybe I should take it up with the human rights commission
60 replies
34 months ago
Dismal Service Terrible Value
Promised an upgrade last week - 29/06. My application was accepted and the installer would be at my house at 9am Today - 03/07. 9am came and went (surprise?) so I called in - my application had been rejected. Could not give an answer but the issue will be escalated. Phoned again in an hour - no joy but the issue will be escalated and I will receive a call within 2 - 3 hours. 4 hours later no call. Phoned in once more demanded to speak to the supervisor. He will call me as soon as he has finished another call. An hour later - no call! 1 star is too good for this crowd of ***********s - they are worse than the post office
106 replies
34 months ago
Passport Control
Arrived from Zurich on morning of 15/06/23. There were two other international flights that arrived about the same time. The passport control was being manned by 1 (ONE) desk, resulting in a queue up the escalators. It took one man shouting for the supervisor to eventually get 3 more people on the desks. There were people catching domestic flights and tourists traveling further. This is not the way to welcome people to this country - please wake up and manage your company properly. Announcement while we were queuing said we should contact the police if we saw anything suspicious. The only policemen around were lounging about at the exit laughing and chatting like they were off duty. Another bad impression!
0 replies
41 months ago
Great service
What an excellent experience. Their service from the get-go was top class - from measuring and selection to the installation which took no time at all. Thank you Sam, Kenny and Karabo
0 replies
43 months ago
Dishonouring warranty
I bought a UPS from them in December 21. Last month it died so I took it in for repairs under warranty. I was quoted almost a third of original price to fix because they said they do not cover batteries. This UPS replaced one that had served me for over 5years. The new one was installed in the same configuration as the old one. When I bought the new one, there was no mention of batteries and warranty
133 replies
50 months ago
Lack of proper service
This company represents NIKON as a repair centre. We have a pair of 10 x 42 Monarch binoculars that have a diopter focusing ring that cannot focus to give clear bifocus. Bought in 2010 and taken to this company 4 times up to 2018 without any success. Requested that they replace the instrument and were refused
0 replies
56 months ago
Water Shortage
Rand Water, our bulk water supplier has issued a notice of 20% water restrictions to Municipalities in Gauteng due to network being under severe pressure whereby the water demand consistently exceeds the water supply We are asked to reduce our water usage while pipes are bursting and water leaking all over the province. Our “engineers” and “technicians” seem to be incapable of fixing anything and we have to be careful? Please do something practical like repairing the pipes, filling the holes and re-tarring the roads
0 replies
56 months ago
City Power(less)
Thursday night midnight, the Beyers Naude substation in Randpark Ridge failed due to cable theft. It was fixed and power restored 24hrs later. Saturday midnight the electric box on Oudoring/Karee blew up. A repeat of what happened 3 months ago. The repair team started work at 15:00 on Sunday - one of them appeared drunk or drugged. Now there is confusion in the repair and we are still waiting for electricity. City Power(less) seems incapable of fixing this mess and we are stuck with melting frozen goods, cold showers and freezing nights while we pay record prices for electricity we don’t have!
0 replies
Review Distribution
5 Star
6 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (12.5%)
1 Star
8 (50%)