MS
Mfundo S
Active since Oct 2012
31
Reviews
0
Industries
Reviews
31 reviews2 months ago
Telkom monthly contract overcharged
My contract was deducted extra R2500 in January 2026. Telkom claims I subscribed to an online music streaming service, which I've never. Telkom claims this happened on 14 & 15 December 2025. I remember I did a sim swap on the 14th in the morning, Telkom told me it was successful the next day on 15 December. I don't understand why a sim swap would take that long. Anyway Telkom has what they call "spend limit" that guarantees maximum spend on your monthly bill and mine is R10. My big question is why would any purchase exceed my spend limit of R10 which Telkom guarantees as your maximum spend on your contract ? Additionally whenever I want to purchase or add anything on my account, Telkom always takes me through a credit check process to verify if I will be able to pay for the purchase. In this case none of that was done, they just willy-nilly added costs on my account without my approval. This violates National Credit Act by National Credit Regulator. This means Telkom would allow additional purchases on a person's contract to an amount a million rand without checking if you would be able to pay by month end. This is wrong ! I have raised this with Telkom and have logged a case. It's been 5 days now with no response. Case no 91641468.
0 replies
17 months ago
So called Regional manager Richard
We're currently booked at Leonardo for the weekend, we bought a champagne Friday night, then Saturday we wanted to ask if we can take it down and enjoy it at the restaurant. When we asked for a manager, apparently Richard told our waiter that he's busy and can't attend to us. What king of a manager that is busy for clients ?
0 replies
17 months ago
RUDENESS no work etiquette of Priscilla Madisha
Priscilla Madisha from MFC called me yesterday and I couldn't answer because I was in a meeting. About an 30 minutes later I called her back and she also didn't pickup. An hour later I got an sms that my account was handed over for collection because it was 1 and half months in arrears. Today I got a call from the collections agency harassing me about making a payment. I informed them payment will be made to bring the account up to date in the month as this account has been constantly been paid over the last 5 years with no issues. The main issue here is handing over an account that is 1 month in arrears without informing the client. Priscilla Madisha said there was no need to inform me as there was a clause on my contract that allows her to do so. I asked her to point me to that clause and she claimed she couldn't search while I was on the phone and that she would send it to me. I've been waiting the whole day and I have not received her email. What most annoyed me, being their client for over 5 years, is her RUDENESS, she has no work etiquette. She had no consideration for my frustration that she handed over my account without talking me 1st, an account that is 1 month in arrears is normally up to date. She shouts on the phone and does not want to listen to me, her argument kept contradicting that I was 2 months then again 1 month in arrears. I am done with MFC if this is how you treat your long time clients and will never recommend anyone else !
0 replies
21 months ago
Harassment from security personnel from Stallion security
This issue was reported to Jonathan but he is not doing anything about it. We had an altercation with January Manyisi, a security personnel at complex called Jade in sandton on Friday 12 July 21:00. I was waiting at the entrance for the gate to open. He was shouting from the guardhouse making remarks about why am I just standing around and not saying anything. This is the person shouting from inside the guardhouse and not even coming to ask politely at the vehicle. So the friend that I was visiting literally opens 30 seconds later. Only then he comes out of the guardhouse to my car inside at the parking lot, he starts shouting again and swearing. I then went to his colleague, Sibusiso at the guardhouse and asked for the management contact details as this is the second time Mr Manyisi ill treated me. He behaved similarly in an incident about 3 weeks ago. I was being assisted by his colleague, he then popped out the guardhouse window and started talking loudly over his colleague and that time I was a passenger. A woman was driving and I had to intervene to ask him to lower his voice and talk to the woman politely. This was because they were processing her driver's license but were saying they couldn't find the resident unit number on the intercom. So the lady was then asking why they were processing her details if they couldn't find the resident, but Manyisi exploded. But we let that incident pass by. After that we saw him escorting a lady with groceries into the complex, which I'm sure is not part of security duties. The guy wouldn't even tell us his name because he did not have a name tag. So we can see his behavior is escalating and he's not remorseful about these incidents, instead he says he will carry on like this. This is now a harassment and if something is not done about this gentleman we will escalate this matter further and I'm sure it won't be a good reputation for Stallion
168 replies
30 months ago
Andre Muambongue lack of business ethics and professionalism
Friday 20th I requested to view a rental property in Sandton that I had an interest in. I spoke with Andre Muambongue. He asks what time I'd like to view for the following day, and I propose 10:30am. He tells me he can only do 11am, so I agree for 11am. He then sends me a message at night that we'll have to move the viewing to 12:30pm as his principal wants to meet him on Saturday at 11am. So I tell him I'll have a meeting at 12pm, and I'll be available on Sunday. I then text him again Saturday asking if he's available because my Saturday meeting wrapped up quickly, and he sets up our viewing for 3pm Saturday. While I waited for him the whole Saturday afternoon, he calls exactly at 3pm saying he won't make it. I then reprimand him about his professionalism since I postponed my family outing to meet him. Instead of apologizing he shouts at me that I can't talk about his professionalism and that he won't give me a chance to talk on the call. This behavior is barbaric and intolerable, Andre Muambongue doesn't RESPECT other people's time and I will review this company all over social media until he apologizes for his actions.
0 replies
30 months ago
Andre's bad work ethics and professionalism
Friday 20th I requested to view a rental property in Sandton that I had an interest in. I spoke with Andre. He asks what time I'd like to view for the following day, and I propose 10:30am. He tells me he can only do 11am, so I agree for 11am. He then sends me a message at night that we'll have to move the viewing to 12:30pm as his principal wants to meet him on Saturday at 11am. So I tell him I'll have a meeting at 12pm, and I'll be available on Sunday. I then text him again Saturday asking if he's available because my Saturday meeting wrapped up quickly, and he sets up our viewing for 3pm Saturday. While I waited for him the whole Saturday afternoon, he calls exactly at 3pm saying he won't make it. I then reprimand him about his professionalism since I postponed my family outing to meet him. Instead of apologizing he shouts at me that I can't talk about his professionalism and that he won't give me a chance to talk on the call. This behavior is barbaric and intolerable, Andre doesn't RESPECT other people's time and I will review this company all over social media until he apologizes for his actions.
0 replies
36 months ago
Avis charging me a full day claiming I was 37 minutes late on returning the vehicle
I took a vehicle on 18 February 2023 at around 17:47 according to my records that include photos with timestamps. I then returned the vehicle on 10 March at around 17:50 according to my google timeline with timestamp again. Keep in mind no one helped me to check scratches, I was just told if I see anything I must take pictures Avis sends me an invoice claiming I took the vehicle at 17:23, but I reminded them that when I got to their branch the vehicle I had asked for was still at their depot and I had to wait for it to arrive at the Cape town airport. According to Stella(supervisor) at the airport, they started capturing my details and a vehicle at 17:23 and so I'm responsible from that time. Funny thing is they could not show or prove to me the vehicle they captured at 17:23, which tells me someone was inefficient in that they started my rental at 17:23 but I had no vehicle at that time. It also means the claim is a lie because how do you capture a vehicle that is still at the depot and hasn't arrived at the branch. Now Liz or Lizzy form customer services informs me I returned the vehicle at 18:00 despite me informing her that my google timeline clearly shows I was at their Rivonia branch at 17:50. Now I'm being charged a whole full day for bringing the vehicle 37 minutes late, that is taking it at 17:23 and returning at 18:00. Even it was so, how the hell do you charge a whole full day for 37 minutes late when anything could have happened that could reason the 37 minutes i.e. checking scratches around the car, queuing and waiting on returning the car resulting it being checked in a few minutes late by their people etc. Avis is really ****ming people this way, I will escalate this matter even further if this issue is not rectified immediately. Now I've been waiting for a call because I was promised a call back yesterday by Liz.
212 replies
46 months ago
Headlight issue that was worked on by Mercedes
I've been very happy with Mercedes family so far for years until I had an issue recently with my headlight. In May 2022 my left headlight started to malfunction, intermittently switching off and on while driving. This was during the rainy period in Jhb. I reported this with Mercedes in Sandton, Rivonia where I usually service and it was booked for assessment. In the afternoon when I went to fetch my vehicle, Mark from service department gave me a report that they stripped the bumper and removed the headlight then opened it up and cleaned some water residue from the control unit of the light. The light worked fine after that until early this month of July when the issue came back. It was booked again in July, only this time I was told I had to buy a new headlight as the workshop is suspecting the vehicle had been in an accident. This disturbed me because nothing on the body of the vehicle suggests that, the workshop only relies on a small glue-like mark that they showed me at the back of the headlight and a small mark which shows that the light had been fiddled with before. This of course, I explained to them, was caused by the previous handling by them that was done in May and that as far as I know the vehicle has never been in an accident. Otherwise they could have picked up this accident issue back in May if it existed and not on the second time when I bring the vehicle after they fiddled with it .I have also reported the incident with Mercedes South Africa and to this day, for about 4 weeks, I have been driving without a left light which means I cannot indicate nor see properly at night, and this translate to possible traffic tickets which I will send for their account. The vehicle is still under motor plan, but this is what I must endure on a daily basis !
0 replies
50 months ago
Telkom presales order system
Good day, I placed an order online on 11 February for the Samsung Galaxy S22+ in green colour, the deal that comes with galaxy buds and samsung care+. Today when I called the sales team I was told my order does not exist and I need to do a new order which won't include the galaxy buds and Samsung care+. What's infuriating is that I even got an sms on 11 February informing me my order had been Pre-approved and now this nonsense. If this is not resolved immediately I will be cancelling all my contracts with this Telkom and make sure my acquaintances know about this and advise them accordingly.
0 replies
51 months ago
Old Mutual Insure iWyze
This is a horrible insurance provider. My claim was rejected because they saw a similar vehicle on an unclear footage at night from a fuel station. The footage doesn't even show any registration number and they admitted that, the times of the incident are also different to mine. But because they are affiliated with the Ombudsman and pay a portion towards their salaries, they managed to get the Ombudsman not to rule on my claim, the Ombudsman just referred the matter to the courts. These guys are evil and know they can use their money to prolong the cases.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.225806451612903%)
1 Star
30 (96.7741935483871%)