RB
Robyn B
Active since Oct 2012
13
Reviews
0
Industries
Reviews
13 reviews1 month ago
Rude, terrible customer service
I purchased the new Calvary roller bag on the 22nd of January 2026. On the 5th of February 2026, the bag broke. Please see attached picture. I understand kids are rough on bags, but surely bags should last longer than 10 school days. I returned the bag on the 10th of February 2026 and on the 6th of March, I receive an email from Donish advising that the damage seemed deliberate. All that was deliberate was my son rolling the roller bag. Anand from Donish would rather blame the customer than account for their manufacturer issues.
53 replies
6 months ago
Pathetic service. No part, no money and bad attitudes from staff.
We attempted to buy a car shell from Mandos in May 2025. We paid R30000 deposit on a R45000 transaction. After months of not receiving the shell, we queried and were advised they would need to refund us and it would take 21 business days. After waiting way more than 21 days, I called the head office after being sent from branch to branch. The receptionist at the head office has the most pathetic attitude and zero customer service. I would not recommend Mandos, you will not get your parts or decent service. I feel like I have been ****** of R30000. Absolutely pathetic.
0 replies
29 months ago
Brilliant service
Ordered the day before a special birthday and the order was processed perfectly and delivered on time. All at a reasonable cost! Brilliant service from the pink team!
0 replies
34 months ago
Pathetic service
The service provided by Astrodon is absolutely pathetic! They do not respond to queries and emails and leave their work unattended for months with no resolution. Even when going to their offices , they are of no help!
212 replies
43 months ago
Bad customer service
I have been contacting Pansula Workwear for over a month requesting for a quote. I received a quote once on the 21/09/2022 but it was incorrect. I asked for amendments to my quote and to date have not received a response. I have emailed and sent messages multiple times but have not received good service. It is as though because I am a small business, they do not care about my order and just don't care about the business. Really bad customer service.
0 replies
58 months ago
0 Stars!!!! Route 82 does not abide by legally binding contracts. Illegal activities taking place!! Do not lease.. Do not buy!!!!!
Central Developments does not stick to their lease contracts. We stayed in Route 82 from July 2020 to June 2021. We provided one month's notice, repaired and cleaned their unit to ensure it was in the exact condition we found it in. At our exit interview, we were confirmed that there were no charges to our deposit. We received our deposit today but without any interest. Now their legally binding contract (like many others) states that the deposit will be kept in an interest bearing account and both the deposit and interest will be paid to the tenant after 14 days. Now firstly you breached the contract with your timing and secondly you have not paid out my interest which is MY money. We laid out money to repair your unit. Pay me my interest. I have been requesting a statement from the day I provided notice and my request continues to be ignored. I made several attempts to call your office today and was not assisted at all!!!
0 replies
65 months ago
Pathetic service from Truworths!
I placed an online order on the 24th of November and I still have not received my order!!! The only correspondence I received (which was today) was "Good day Thank you for your email. Your order is currently with our couriers in Johannesburg. You will be notified as soon as your order is in trip for delivery. " How in the world does it take over 3 weeks for a dress to be delivered. I needed the dress for a wedding which has now passed so I just want a refund!! Thanks Robyn 0798761821
0 replies
65 months ago
Good service. Thanks Marco!!!
Marco, the manager at Route 82 has restored my faith in Central Development. He is an asset to the organization. I received exceptional service today from him and I would like to say thank you. Thank you
56 replies
65 months ago
An UNHAPPY tenant who will NOT recommend Route 82 to anybody else!!
I have stayed at Route 82 since June/July 2020. The initial process of becoming a tenant was pleasant and I received great service from Tamlin. However, once they had my signed contract and Tamlin left - I have received terrible service and had many issues. In the past weekend - there has been 3 incidents which I am not happy with. 1) We have a shop on the site. On Friday I send my cousin to the shop (after 10am as this is the time they open), and he is sent back saying they will not serve him as they are having staff issues. Now I work in the service industry - please tell me when a company cannot do what they are meant to do because of a staff issue???? Why should staff issues affect your clients? I specifically chose Route 82 because of the convenience of a shop on the premises as I do not always have transport - and now I cannot access the shop. I had to literally walk into a meeting to be able to get the shop to assist me. And the lady allows the shop people to assist me but with attitude. 2) My kitchen cold tap is not working (this is a common problem at Route 82 as I have a friend who stays in the complex who's tap also gives her issues so Route 82 has obviously put in cheap taps - beware new tenants) I logged a call on Friday. I was amazed that they called me back on the same day to arrange an appointment which was scheduled for 14:30 on Friday 27/11/2020. It is now Monday 30/11/2020 and nobody has been to my unit or called me again or anything! 3) To put the cherry on top - I am ready to leave for work on a MONDAY morning and get to my car and find it wheel clamped. Yes, I was parked in another units parking bay. However, firstly there was a tenant who had a gathering last night and their visitors used ALL the visitors parking in my row (We have 2 vehicles so my husband was parked in our parking). Secondly, all visitors parking was used so tenants parked in staff parking (NONE OF THEIR VEHICLES WERE CLAMPED). Thirdly, I parked in an EMPTY units parking. I am unit 219 and unit 218 is EMPTY. So I used their parking. Also take note that this is the FIRST time I had ever done this and instead of Route 82 management/security approaching me and asking me to move my vehicle - they clamped my tire!!!! No warning, no notification.... nothing.. just a lovely surprise on a MONDAY morning. When I approach management - the rude/arrogant man - tells me that I should be starting my conversation with an apology. Well I am sorry - for signing a year lease with Route 82. I will move out as soon as I can. I do NOT recommend Route 82 for rental or purchase. Their staff have no service skills, we constantly have chaos at the gate as security allow people to park and wait for codes or whatever else they waiting for so there is constant traffic trying to get into YOUR home (which you pay for). They promise great service but I have seen otherwise. Maintenance is slow - I asked for the paint colour they used in the unit so I can repaint my unit (they used cheap paint so if you wipe your walls - the paint comes off), so I want to repaint my unit as I do not like dirty or faded walls (at my own cost) and the "lovely" lady told me that if I get the wrong paint colour - they will redo the painting and I will have to pay for it. NOW WHY WOULD I GET THE WRONG COLOUR, IF I AM ASKING MANAGEMENT FOR THE COLOUR? Does this mean they supply the wrong colour?? Once again - do not sign a lease - do not purchase. You will be dealing with arrogant staff and poor service. Thanks
0 replies
77 months ago
Bad service - no solution provided to my problem
Good day. My partner has been a registered telkom user for years. He bought his sim card and the card was already RICA'd. On Thursday the 19th of December 2019 - his phone was stolen. Telkom was able to assist via the call centre to block the device. On Sunday the 22nd of December 2019 - we went to the Telkom store in Cresta to do a sim swop. The sales agent was very rude and unhelpful as she advised us that he cannot get the same number back as he is not the registered user on their system. I then requested a manager - I advised the manager that the sim was already RICA'd when he purchased it. I asked if we could a verification where he would confirm the last time the number was used, the last time airtime was purchased, the last number dialed etc. I also advised that we have proof from Capitec that the telkom number in question is registered to my partners cellphone banking and all other banking options and has been this way for years. We are more than willing to provide verification proving my partner has been using the number in question. The manager was also of no help. We also had all FICA documents with us. I am requesting that Telkom allows the sim swop after verifying that my partner is in fact the owner of the number and update their system accordingly. The manager asked us if we know the person registered on the system to which we advised no. She then said we must find that person and bring the person with us to do the sim swop. Really? Telkom Cresta's service was terrible. They do not try and assist the client - the agent told me it will not be done and I must accept that? Is that normal customer service?
0 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
1 (7.6923076923076925%)
3 Star
1 (7.6923076923076925%)
2 Star
0 (0%)
1 Star
10 (76.92307692307692%)