Active since Nov 2012
These people are **** artists, never received goods they kept sending email that had processed refund however never received. Must have sent them 50 or more emails. Went to look for their offices as mentioned on website and does not exist.
Absolutely shocking experience from Brand Hubb, purchased a drone, the support was almost non existent. Sent the drone in to be assessed after crash and after 3 months of chasing them I eventually got an answer from them. Collected my drone and went to another supplier and what an amazing experience. Don't deal with this crowd for anything.
Ordered some goods 28th Dec 2023, have a confirmation for the order but after numerous email absolutely no reply. Cant get hold of anyone. Shocking service. DONT BUY FROM THIS CO THEY AR UNRELIABLE.
After 2 months of chasing Core Group to have my DJI Mini Pro 3 repaired i'm still waiting for an answer as to if they will repair the DJI under warranty or if I need to pay for the repair. Absolutely shocking service. Dealing through the DJI supplier in Sunninghill who tell me they don't get answers from Core Group they don't reply to emails. Apparently I must wait for a call from Theunis at Core Group in Cape Town. Core Group contact no 074-454-1758
Order placed with Makro for Whisky on 27th November, not delivered within the 5 days as promised. Numerous emails and phone calls and just no response as to when will be delivered. Today is the 22nd Dec. Absolutely shocking service. I would never deal with this company again.
On the 14th of January we took our Yorkshire Terrier for a general check-up at Parkmore vet. Didi was just over 13 at the time as we were concerned about his general health & also his general well-being. Dr King examined him and took some bloods. She did mention his heart murmur, but she said it was not of any concern & that in her opinion, Didi was in good shape for a dog of his age & there was nothing to be concerned about. She called us later that day & confirmed that there was nothing untoward in his blood tests. On the 19th of March we took Didi for his annual inoculations. He had a little shortness of breath & Dr King once again said he was fine. Over the weekend Didi’s shortness of breath became more apparent to the extent that we decided to take him to the Bryanston Veterinary Hospital (BVH) for a second opinion. Dr Singh examined Didi & said he would run some blood tests – we mentioned that we had some recent blood tests & requested these from the Parkmore Vet. The Parkmore Vet then forwarded blood tests that were conducted in 2019. The Parkmore Vet had already closed for the day so the BVH had to run the blood tests again. The Parkmore Vet has refused to refund us for the blood tests. Dr Singh then admitted Didi to Intensive Care where they administered oxygen & did what they could for him. Didi did not respond to treatment and the following morning he was euthanized.
Scott of Dynamic maintenance has a service contract with us to maintain and look after our CCTV, electronic gate motors and gates for about 5 years. Over time we found his workmanship to be shoddy, a quick fix, short cuts taken which resulted in ongoing repairs and maintenance due to continuous shoddy workmanship. Everything had been checked after he did any work. He never keeps appointments; you must continuously chase him to get a job completed. Scott took five months to get our system back up and running after lightning strike, we had to beg and pleading with him continuously. Then only to discover when the system was up and running, he never switched on the system to record when we had a burglary. His mandate was to see that our system is up and running all times which, it was not. He however expected us to pay him a months’ notice after we terminated his services when he did not deliver on his mandate.
Service from LeClue of LJC Worx is non existent. Contracted his company to do electrical work at our complex. We have requested solution and quotation to fix some of the problems since he completed the work and full of excuses, never gets back to us.
In April 2015 I upgraded my current data package to a new wifi device offered by MTN. For the previous 2 years we had a contract for R149.00pm for 2megs of data, we never exceeded the data usage over this period. When I did the upgrade with this new wifi device we suddenly consumed huge amounts of data that i actually reverted back to the old device which stabilised the data consumption to previous levels. It took me about 9 months to get MTN to pass a credit for the huge amount of data that was consumed by the wifi device. In the meantime i had asked MTN to cancel the new contract as there must be a fault with their device or their systems. I was informed i must pay the account in full before they can cancel the new contract to which replied why must i pay for the data when it's a system problem. In the meantime MTN had a strike and you could not get anything done for months. I subsequently stopped using the data contract. In Feb 2016 i contacted MTN to try for the hundredth time to sort out this account and was informed the acc was with the legal dept. I was given a number 011-329-1796, this no is continuously engaged. I got another no 011-912-3000, here you just hold on forever.
About the 20th of March, I believe his name is Feron from Mondo phoned me and informed me that i can have a wireless router free. I told him nothing is free and he said yes this is. I asked him if there are any costs and he said none at all. The wi-fi router was delivered and in the next few days i was debited. I contacted vodacom and they informed me a new data contract had been taken out. This is absolute fraud and wasting my time. This person should be fired!!!
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