JV
Jeanne A
Active since Nov 2012
15
Reviews
0
Industries
Reviews
15 reviews7 months ago
Beware of Buying Expensive Appliances from Clicks Online
I bought a kitchen appliance from Clicks Online, and to my surprise it was delivered without a Clicks bag or box, and the product's own packaging was covered in Clicks and RAM Couriers stickers (which cannot be removed without damaging the product box), scratches and scuff marks. I was very disappointed because the item was meant as a birthday present for someone. After my local Clicks could not help me with an exchange, I reached out to Clicks Customer Care for assistance. They send me a replacement item, but it was again covered in stickers and even dust this time, with not so much as a plastic bag to protect the item. I've ordered toilet paper from Clicks Online before that was delivered in a Clicks box, but they send an expensive appliance just like that? I will not buy appliances from Clicks Online again if this is how they treat people's expenses purchases.
0 replies
7 months ago
Nedbank Streubens Valley branch's inability to FICA NPO account
Our organisation's Nedbank bank account has been locked since mid-July due to non-compliance with FICA. We did not receive prior warning that the account will be locked if we did not FICA. All our attempts to correct this matter have been completely futile due to the incredible incompetence and lack of knowledge of the Streuben's Valley branch staff. To date, three people have visited this branch three times, among which an EIGHTY-ONE-YEAR-OLD lady who is one of the original founders of the organisation. They have spoken to SIX consultants at this branch and yet the account remains locked due to the staff's inability to FICA the signatories/account and to advise us on how to solve the problem (or what the problem even is). During the last visit, on 25 August, the signatories were told that the staff did not know how to FICA the account??? Supposedly the matter was handed over to a business banker by a Nedbank “service consultant” (her name is available upon request). Our subsequent attempts to follow up what is going on with this issue with this consultant remain unanswered, as she has not responded to any of our follow-up emails. We are trying our best to comply with the FICA requirements so that we may regain access to our bank account, but the service we are receiving from this branch is pathetic and utterly unhelpful.
0 replies
21 months ago
Why is Capitec trying to force people to use its app?
Why is Capitec continuously decreasing payment avenues and seemingly trying to force clients to use its app? First Capitec took away the ability to use payment platforms such as Ozow and now, starting from 1 August, people will no longer be able to use their credit/debit cards on betting sites such as the online lottery. Is it just a matter of time before we will no longer be able to use Capitec card payments anywhere? Capitec, please stop restricting our payment options! Some of us do not want to use banking apps because of their perceived risks. Capitec is also the only bank that no longer supports Ozow and similar payment platforms.
56 replies
41 months ago
CAM Security is SCAM Security! Beware!!
CAM Security is the most unreliable, unprofessional, untrustworthy, and criminally dishonest business I have ever had the displeasure of dealing with. We were clients for almost 5 years, and we quickly learned that getting even the simplest things done needed numerous phone calls and eventually threats. In June 2022, we paid for security beams to be installed and after weeks of phone calls and requests to give our deposit back, the owner finally did some of the work but then disappeared and blocked our numbers. We had to resort to the Court of Small Claims to get our money back. We have since learned that this man has scammed several other people in a similar manner over the past few years, with amounts ranging from R4 000 to R300 000. He similarly cheats his suppliers and even his own staff. And the cherry on top is that we recently discovered that his incompetent contractors had drilled into our main power cable when they did the bare minimum work in July. We now have a blackened wall where the damaged cable had flared dangerously. How this person stays in business, and out of jail, is absolutely beyond me.
0 replies
52 months ago
Tubby Inc. Bath Resurfacing Kit
The service received from this company was exceptional. I placed my order but unbeknownst to me, all sales staff were on annual leave. The financial director (wow!) then took it upon himself to arrange to have my order delivered to me after I indicated that I needed the product somewhat urgently. To my delight, the product was delivered in just two days over the busy festive period. The product itself is very easy to use, especially since the company sends a link to a video that illustrates step by step how to use their product, and a comprehensive information leaflet is also included in the kit. The kit contains everything that is needed to resurface a bath tub (even the paint roller, gloves and a mask!). What I found most impressive about the company (apart from the exceptional commitment to service) is the lovely range of colours available. Why redo your tub in white when you can choose from 48 beautiful colours! Thanks again, Tubby Inc., for our beautiful new bath and your amazing service!
0 replies
68 months ago
Fastaway Couriers: Worse and even slower than the post office
This courier company doesn't even deserve 1 star. It took them ELEVEN days to deliver my package; 10 of which were spent simply laying in the depot. I called the operations manager twice to find out what is going on, and submitted an online query as well - which to date has never been addressed or responded to. Then when they FINALLY decided to try to deliver, the driver claimed that his GPS doesn't pick up my street, which is very interesting as no other courier company has ever had this problem. I then gave him directions and he went the exact opposite way??! Even after telling him that the street he mentioned was in the wrong direction, he still went that way. I will never make use of this service again, and if I find that an online or other retailer makes use of them, I will cancel my order.
0 replies
77 months ago
PC Express: Don't do online business with this company
Worst online shopping experience ever!! It took 12 days for me to receive a product that was indicated as “Availability: In stock”. Of the three phone calls, one email and one Facebook message made/sent to try to find out when I would receive my computer, I was told every single time (over four different days), “We are shipping today” or “We shipped yesterday”. I received the waybill/tracking information from PC Express AFTER the pc was delivered. Of course I was not home when the courier company came by because I had no clue when it would be delivered, and apparently neither did PC Express. I also had to make repeated enquiries regarding a Steam voucher that was offered as part of the sale before I received it. Then after almost a week of troubleshooting, I find that the onboard network card is defective. I have absolutely no hope of being assisted by this company in this regard. While it seems that the physical store receives very good reviews, I will strongly recommend people NOT to deal with PC Express in terms of online sales as they appear completely clueless, the online tracking system is not updated (you have to phone them to track your order), and one does not receive any feedback if one uses the online enquiry submission function. I also received no assistance from the sales person who originally sent me the quote, even after phoning and leaving a message with the receptionist. The Facebook messaging channel is equally useless. I would give zero stars if it were possible.
0 replies
122 months ago
How to shop at Makro Bloemfontein
You will need a team of three people to shop at Makro Bloemfontein. <br> <br> The first person will unload the groceries from the trolley. The second person will stand behind the cashier and make sure that every item scans correctly as there are often differences between the shelf price and the scanned price. The third person packs the groceries into bags as there are never enough packers at Makro, even though there are an abundance of security guards. <br> <br> Facts: Of the last 5 times we went to Makro, we had to pack the bags ourselves 4 times. There's 2-3 packers for 10+ tills (with at least 1 packer \checking for bar codes\" somewhere in the store instead of bagging) but there are 6-8 security guards, who will not and do not help bag. <br> Of the last 5 times, we found incorrect prices 3 times. The last time (yesterday), 5 of our 46 items were incorrect on the slip - all overcharged. <br> <br> As we are only two people, we decided that we will no longer shop at Makro. Perhaps we will return one day when we find a third person for our team. <br> <br> By the way - this is my second complaint about baggers at Makro on HelloPeter... "
75 replies
124 months ago
Don't buy Samsung S4 Mini
The Samsung S4 Mini is the worst cell phone I've ever had. <br> <br> Not only does it refuse to let me download large apps (insisting on switching to wi-fi, which I don't have access to) even if I have sufficient mobile data, it has an advertisement option that cannot be switched off (there is an option to switch off, but it doesn't work) so websites I visit are plagued with pop-up ads. <br> <br> I never had these problems with Nokia. I could use my data however I wanted, and I never had unwanted ads. The best of all is I can't even download an ad blocker because the phone won't let me without wi-fi! <br> <br> Now I'm stuck in a 2-year contract with Vodacom with a phone I despise. Samsung's best advice? \Go to a Wimpy or a Spur and use their wi-fi to download stuff you can't download with mobile data.\" <br> <br> Wow. "
75 replies
125 months ago
Excellent Service Received from Orms Direct
We received excellent customer service from Mr Shawn Gladwin of Orms Direct with both the product ordering and the organising of the product's shipping. <br> It is truly rare in today's world to receive personal, efficient, friendly, and professional customer service. We are highly impressed and now consider ourselves loyal Orms customers. <br> Thanks again, Shawn!
0 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (46.666666666666664%)
1 Star
6 (40%)