NM
Noncedo M
Active since Dec 2012
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Pathetic service
MTN employees and so called service champions do not care about their customers. I have been reporting an issue of not being able to make or receive calls on my number 0833256719. Eventually a call was logged with ref: REQ 3934967 and to this day the issue has not been resolved. Contacted customer care and a guy by the name of Sivuyile told me that there is no response and he will need to re-escalate with a condescending voice and when Inasked to speak to a supervisor he put me on a longest hold and when he ce back to me he transferred me to a line that went to voicemail. I called again amd spoke to Valentine Mosia who promised to help and took my email address but also cannot advise on how long will it take I then asked to speak to a supervisor and she just put the phone aside telling me that she texted the supervisor and waiting for them respond.
0 replies
11 months ago
Bad service with no communication
Worst company ever pathetic service. I don't know why 1Life is contracted with the
0 replies
32 months ago
False Bank fees
Still awaiting for my proper feedback from the bank, they sent me a statement, something that I already have instead of them explaining the fees they charged me
131 replies
32 months ago
Theft on credit card fees
I have been querying my credit card charges with Capitec and they told me that it will e rectified but till today there is no change
131 replies
54 months ago
Worst service ever
I am waiting for a sim swap which i paid for and it now two weeks. Every agent has their own version of lies or they hang up on me whenever i ask about the sim swap. No manager or team leader calls back and im sitting without internet for two weeks now
0 replies
57 months ago
Worst service ever
We have paid these people up about a month ago and now we are struggling with getting the paid up letter every time we call we getting a different story from their incompetent agents
0 replies
63 months ago
Company stealing money from people
These people keep on deducting my money, I sent them an email and I got a response that I unsubscribed late on a previous prescription whereas I even received a confirmation in October 2020 from a guy by the name of Pedro that I was now unsubcribed and they will never deduct from me again but to my surprise 29th of Jan my account was debited and again on the 5th of February
0 replies
64 months ago
Pathetic Administration
This is the worst collections company ever I paid my 2 accounts in July and August and had to call for months before I could get paid up letters. Now I am receiving smses that I need to pay. The agents and their superiors are a bunch of lazy clueless people. Credit beareau information never gets updates you just pay your money for fun
56 replies
129 months ago
Payment not received
I have purchased a deal from groupon for a weekend away for an amount of R1610.00, which i paid from eft on the 7&8 August respectively from Absa bank to the bank account they gave to me...I did not receive a confirmation for the deal i bought and when i enquired about it an agent by the name of Ridwa told me that they were experiencing problems so they will refund my money.They asked me for proofs and i sent those proofs several times and upto this date I jave not received my money and they are not responding to my mails anymore..Can anyone in finances pay my money because I ran out of patience already
0 replies
134 months ago
Payment
Good day,<br> <br> On the 28th of February and 2nd of March I made EFT payments to Justines account R1000 and R635 respectively. The account number I sent the payments to is 58860024760 (Justine) which is the account number i always send the money to, and before I selected the company as my beneficiary I made sure that it says Avon/Justine,<br> my account was never updated and they claimed that they have not received the payment, I then sent them proofs from my internet banking screen as well as a proof of payment and the lady by the name of Portia Kau sent me a mail confirming that they have received the payment and it will reflect in 7 days, and that was on the 5/03/2014.<br> I went to Absa to ask for a proof of payment as one of the incompetent consultant sarcastically told me that the money was paid to ABSAs account i must speak to them, wheras ABSAs statement shows me that it was transfered to an FNB account which is the bank they use.. I went to FNB and I was told that the account belongs to them, now I get no response from the credit control department and what annoys me most is that my order is withheld but the fault is with them<br> I need this resolved asap<br>
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (27.272727272727273%)
1 Star
8 (72.72727272727273%)