DK
derek K
Active since Dec 2012
249
Reviews
0
Industries
Reviews
249 reviews2 months ago
DISGUSTING SERVICE MTN!!!
Mtn fibre. Been waiting for 3 weeks now for my fibre installation!!!! 8 emails asking for a manager to call me!! I am STILL waiting!!!! Mtn have no clue what customer service is!@!
0 replies
2 months ago
POOR MAKRO AGAIN!!
Bought items online. Makro staff promised me the courier will call me an hour before. They didnt.. just arrived!!! I wasn't there!!!!
53 replies
3 months ago
SHOCKING CUSTOMER SERVICE!!!
The most SHOCKING CUSTOMER SERVICE ANYONE WILL EXPERIENCE!!!!! I HAVE ASKED 6 TIMES FOR THEM TO CALL ME AND THEY TELL ME I HAVE TO CONTACT THEM!!! ARROGANT COMPANY!!! DEREK 08277****5
0 replies
3 months ago
SHOCKING CUSTOMER SERVICE VODACOM!
Spoke to a lady at fibre cancellations, Shannon Mbonambi. She was unhelpful and rude! I would like a manager to listen to the call i had with her at 12.20pm on Tuesday 6th January 2026. SHOCKING CUSTOMER SERVICE!!! PLEASE CALL ME URGENTLY ON 08277****5 DEREK KRUMMECK
56 replies
4 months ago
POOR CUSTOMER SERVICE DISCHEM
Dischem gateway, when you call their number,an answering machine says 'this store is now closed'? This is Wednesday 11am??
0 replies
7 months ago
SHOCKING CUSTOMER SERVICE MTN!!
Hi Lebogang Five days ago you called me and if you remember, you agreed that yoi would call me the next day. I asked you twice, if you would please call me the next day. I am STILL waiting for your call. I would have thought, that you would have prioritized me, considering the shocking service i have received from MTN, as well as being falsley accused of *****, and wrongly blacklisted by MTN!!! ONCE AGAIN, I HAVE LOST ALL FAITH IN MTN AND THEIR DISGUSTING TREATMENT OF THEIR CUSTOMERS!!! YOU SHOULD BE CALLING ME DAILY WITH UPDATES!!!! DEREK KRUMMECK 08277****5 On Thu, 25 Sept 2025, 17:06 customercare, <customercare@mtn.co.za> wrote: Good day Mr. Derek Krummeck, Thank you for your email. As per our conversation via telephone at 16:52 on the number 08277****5, I have taken ownership of your query and investigating along with my supervisor. I will keep you updated on the progress and my Supervisor will contact you as soon as we have the matter resolved. Please accept my sincerest apologies for any inconvenience caused to you. Warm Regards, Lebogang
0 replies
7 months ago
UNPROFESSIONAL HP ATTORNEYS!
Unprofessional. Simeone committed ***** on my MTN account which MTN have now admitted. When MTN handed it to HP attorneys, they told me ro pay R4400, DESPITE me sending them a police affidavit stating that i knew NOTHING of this *****ulent activity on my account. Extremely unprofessional and unfriendly response from HP attorneys!!!!! They did not even have the decency to call me and talk to me?!
0 replies
8 months ago
POOR SHOW SA HOME LOANS !!!
Driving in Umhlanga today,Friday 22nd Aug, at 1.05pm, a SA home loans vehicle, registration number SAHOME LOANS 53, was driving extremely fast and recklessly around tbe village. I tried to keep up to video the vehicle, but it was going FAR to fast to keep up with! SA home loans drivers should drive with courtesy and respect, UNLIKE this driver!!!
1 reply
8 months ago
POOR SHOW BP !!
I fill up at BP garages to qualify for a free model car. I have been to BP La lucia FOUR TIMES to collect my car, only to be tol each time that there is no stock?! BP, DO NOT RUN PROMOTIONS IF YOU HAVE NO PRIZES!!!!!
1 reply
8 months ago
MTN ***** !!
I went to upgrade my MTN contract only to be told that someone had committed ***** on my account by taking out a contract in my name online, a YEAR AGO!. I was told that i had been blacklisted?! MTN did not have the decency to let me know, and neither did the lawyers thst had blacklisted me, on behalf of MTN. Even though i had NOTHING to do with this *****, i had to go to a police station and write out an affivavit, and email it to MTN. Apparently i must now wait on MTN to clear my name?! What a cheek! It is MTN systems that have allowed the ***** to take place, in my name! They should apologise, and clear my name immediately!! I no longer trust MTN, and advise the public not to deal with them! Shocking customer service!!!
53 replies
Review Distribution
5 Star
6 (2.4096385542168677%)
4 Star
2 (0.8032128514056225%)
3 Star
1 (0.40160642570281124%)
2 Star
27 (10.843373493975903%)
1 Star
213 (85.5421686746988%)