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NAVERN N
Active since Jan 2013
13
Reviews
0
Industries
Reviews
13 reviews10 months ago
I would like to write a review about dotsure
I would like to write a review about dotsure.co.za. Jason Prendergast assisted me with taking out a policy for a vehicle and I would like to commend him on his professionalism and guidance through the process as well patience to answer my numerous questions
53 replies
26 months ago
No refund despite sending me a Damaged product
The average rating that Takealot has on Hellopeter proves what an incomperent company this is. Call centre agents are useless and no sign of any Managers to escalate. Received a used and damaged item, returned it and a week later still no refund! This will be my last order ever from Takealot. Cant wait for Amazon to trade in SA which should sink this pathethic company!
0 replies
33 months ago
Excellent customer service!!!
Truly excellent customer service from Bandit. Brandon in particular is a shining light and was professional extremely helpful and responsive and also had my requirement priced fairly. Will definitely use Bandit Signs in future!
0 replies
63 months ago
Milpark Hospital - Thieves!
Due to Covid restrictions no person/family member can enter Milpark hospital with a patient. To this end you would expect that patients and their belongings are duly taken care of once admitted, yet jewellery from a deceased patient was stolen and the hospital takes no accountability even though NO disclaimer was ever signed. Furthermore I escalated the matter to the Milpark GM who did not even have the decency to call me back despite several requests! The so called Managers he passed the buck to, to contact me i.e. Kamani Reddy and Marlani Moodley kept contradicting themselves after they apparently carried out a so called investigation! Fact of the matter is that the nurses at Milpark who attended to the patient removed the jewellery of the deceased patient and made no record of it whatsoever and now claim ignorance! This is disgraceful for such a well known Hospital! The Netcare Complaints department is just as pathethic as they refuse to escalate my complaint to the Netcare CEO and keep sending it back to Milpark who are the guilty party and continue to try to cover up their tracks with this blatant theft!
0 replies
63 months ago
HI Q FOURWAYS MANAGER PATHETHIC SERVICE!
HI Q Fourways had a Hyperli Special for vehicle wheel alignment. Bought a voucher with NO exclusions stated on any fine print yet when technician was doing the wheel alignment he said he can only set 1 out 3 parameters only! The incompetent so called Manager Karl Kinnear had no clue that exclusions were never stated on the voucher and could not answer when I questioned him. He proceeded to insist that exclusions were stated and that I was wrong! He has literally zero customer service and thought he could give me his attitude which I will never tolerate or allow! He furthermore refused to provide his Managers contact details as I wanted to escalate this total lack of customer service and pathethic attitude.
0 replies
82 months ago
LINDSAY SAKER MIDRAND PATHETHIC SERVICE
Midrand Branch: Do not even waste your time with this dealership that has NO CUSTOMER SERVICE whatsoever and who do not care about the 'average persons' business. Dont be ripped off by this unscrupulous dealer and even after reporting this to the so called dealer principal he defended his sales staff rather than listening to a consumer complaint and attempting to resolve the matter professionally. So keep your cars and pathethic service, I will never do business with this or any other Lindsay Saker branch again!
0 replies
86 months ago
TELKOM THEFT OF MONTHLY SUB!!!!
Pathethic service from Telkom. Debited a months mobile contract fees in advance yet my account has not been credited for over 3 months now. THIS IS THEFT TELKOM!!!! Even an old mobile account which I have a credit on cannot be returned to my or my account. Numerous calls to 081180 call centre shows how pathethic the level of staff employed at these centres are. Promises to be called back by call centre managers and staff never happen!!! Manager Manoba and agent Janet as well as agent Lesego Morare, you should be all FIRED as you people are useless and make commitments to clients without honouring any of them. Agent Mbali Nkabinde and Manager Melinda Zungu from Durban call centre should also be FIRED too for pathethic customer service!
0 replies
98 months ago
Pathethic Woolies CEDAR SQUARE service
Lodged a complaint on the Woolworth's website 05th of April 2018 about the so called bigger better upgraded Cedar Square store which on a weekly basis suffers from stock shortages with even the most basic of items such as white bread!!! Have pictures to prove!!! Furthermore there are so called EXPRESS TILLS at this store which are seldom staffed and even if you have 5 small items you have to stand in the trolley lane for lenghty periods. I have previously addressed this matter with a store manager yet clearly this made no difference. My complaint on the website was ONLY replied to on the 09th of April 2018 and the reply merely stated that the store manager would contact me! Wonderful service Woolies as clearly my initial complaint was not read properly as I stated the store manager had been of NO HELP, so why would I want to speak to him again!!! For a big chain, your customer service is attrocious!! I replied to that so called customer service mail from Janine Floris on the same day I received it 09th April 2018 yet have STILL NOT received a response from her or ANY STORE MANAGER for that matter as indicated in the response email to me!!! Clearly all these so called STORE MANAGER'S should be fired as well!!! I will certainly NOT support WOOLWORTHS if this is the type of customer service that is being afforded to customers....absolutely pathethic!!
0 replies
99 months ago
Standard Bank UCOUNT - Pathethic Service
UCOUNT REWARDS! I have been waiting a further 2 months now (became a member in Sep 2017 and was not sent a card) to receive my UCOUNT REWARDS card by post as per Manager Ashley! I did follow up early Feb and Ashley told me that he was STILL investigating why the card was not dispatched to me and he would call me back to advise. Well needless to say, this so called 'Manager' didnt bother calling me back. I then called the call centre looking for Ashley on the Monday this week (05/03) and left a message for him to call me as he was SUPPOSEDLY in a meeting, yet he again did not bother to do so. I then called in yesterday (06/03), verified with Jade that my message was indeed passed on to Ashley and he confirmed that Ashley did indeed get my message. I insisted to speak to Ashley's superior and low and behold, I was directed to Ashley who was suddenly available! Ashley, again claimed to be investigating!!! SO ASHLEY WHILE YOU TAKE YOUR OWN SWEET TIME TO APPARENTLY INVESTIGATE , THE CLIENT MUST WAIT INDEFINITELY FOR A CARD WHICH SHOULD HAVE BEEN posted TO ME IN SEPT 2017!!! WAKE UP!!! I asked Ashley to get his Manager Thandi Mngoma to call me yet she also HAS NOT BOTHERED TO DO SO! It is due to incompetent Managers such as these that the Ucount customer service is so pathethic!! You people should be fired as you are giving STD Bank an even poorer 'name'. I demand that a card is couried to me asap and go and investigate what went wrong in your own sweet time! ****ed off 21 year Standard Bank client! (Pretoria)
210 replies
108 months ago
PATHETIC SERVICE CONTINUES
<p>Integrated broadband usage limit messed up since 1 April 2017. IT call ref ********** logged.</p> <p> </p> <p>This matter has been ongoing for the past 2 months and depicts how useless and incompetent Telkom call centre agents and managers are!!!</p>
280 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
8 (61.53846153846154%)