RC
Rozelle C
Active since Feb 2013
21
Reviews
0
Industries
Reviews
21 reviews60 months ago
License disc renewal has never been more convenient
Renewing my license disc was such a breeze. It was sorted out in a matter of days! Super professional.
53 replies
71 months ago
Moving made easy by Two Men and a Truck
I have now moved with TMT twice. Both times these guys finished early. All our belongings got from point A to point B without any damage. Super professional and friendly!
105 replies
84 months ago
Smart Device Nightmare - Part two
The struggle continues. FNB sends me no email communication. I keep being called at the most inconvenient times. When I try to call back I am bounced between departments that have no idea how to assist me. It has been 7 business days since the Fitbit I returned has been collected by the couriers. 1) I have no idea what was wrong with the device and if the return has been authorised 2) the credit facility is still open and linked to my account so I am concerned I will have to continue paying for a defective device 3) I have no idea who to contact to follow up.
0 replies
84 months ago
Service Nightmare - Fitbit Retailer (FNB) Bad Brand Ambassador
I purchased a Fitbit Versa SE on 14 January 2019. On Monday, 13 May it no longer recorded my heart rate. Two days later the display would not even switch on but my alarms continued to go off. I contacted Fitbit that was less than helpful so I did the reasonable thing and contacted FNB, that sold it to me, on Wednesday 15 May. I have been waiting for it to be collected for a week. Since the service thus far has been abysmal, I decided that I am no longer interested in repairing or replacing the device and would rather return it. First the person that was assisting me via email did not understand, then the phone call circus started. I have been missing calls from ********** 001 number. And here is a shocker- I am at work so answering phone calls is really difficult. When you try to phone back, a recording is kind enough to inform you that the number cannot receive calls and it is for outgoing calls only. I phoned ********** 805, which was provided on the day I reported my watch. Sizwe informed me they are not the right department and to cancel a transaction or device I have to call ********** 270. An unidentified lady answered and informed me her department is not the right department and she will transfer me. So I ended back up at the ********** 805 chaps where the gentleman transferred me back to ********** 270 and advised me not to allow them to transfer me and they MUST help me to cancel the device. Gloria (at the ********** 270 number) then told me that she can't help me because she doesn't even know where to cancel. So dearest reader. Be wary of the FNB Smart Device. It is a sticky trap of poor service. You will be caught between two departments that can be of no assistance with nobody in sight that can actually help you. FNB, I still don't have a clue who to contact. I am so sick of the phone call circus, my preferred method of contact is email. I want everything in writing in case I need to consult a lawyer.
0 replies
84 months ago
Smart Device Nightmare
I purchased a Fitbit Versa SE on 14 January 2019. On Monday, 13 May it no longer recorded my heart rate. Two days later the display would not even switch on but my alarms continued to go off. I contacted Fitbit that was less than helpful so I did the reasonable thing and contacted FNB, that sold it to me, on Wednesday 15 May. I have been waiting for it to be collected for a week. Since the service thus far has been abysmal, I decided that I am no longer interested in repairing or replacing the device and would rather return it. First the person that was assisting me via email did not understand, then the phone call circus started. I have been missing calls from ********** 001 number. And here is a shocker- I am at work so answering phone calls is really difficult. When you try to phone back, a recording is kind enough to inform you that the number cannot receive calls and it is for outgoing calls only. I phoned ********** 805, which was provided on the day I reported my watch. Sizwe informed me they are not the right department and to cancel a transaction or device I have to call ********** 270. An unidentified lady answered and informed me her department is not the right department and she will transfer me. So I ended back up at the ********** 805 chaps where the gentleman transferred me back to ********** 270 and advised me not to allow them to transfer me and they MUST help me to cancel the device. Gloria (at the ********** 270 number) then told me that she can't help me because she doesn't even know where to cancel. So dearest reader. Be wary of the FNB Smart Device. It is a sticky trap of poor service. You will be caught between two departments that can be of no assistance with nobody in sight that can actually help you. FNB, I still don't have a clue who to contact. I am so sick of the phone call circus, my preferred method of contact is email. I want everything in writing in case I need to consult a lawyer.
112 replies
89 months ago
AMP Extended Warranty didn't avoid worry
I have been driving my Cheverolet Spark 2013 model for about two years now. I took an extended warranty to be responsible and have peace of mind. My car then started losing power. The first culprit was the spark plugs. One burnt out so I had all replaced. But it didn't solve the problem. It turned out to be cylinder 4's fuel injector. So now I needed to put in my very first claim. The claim was put through as two hours of labour on fitting the fuel injector where it was supposed to be 1 our on the fitting and 1 hour for running the REQUIRED diagnostics. The result was that the full amount was not approved. This is a bad experience for someone who has never missed a car payment and never made use of the policy before. I feel robbed and mislead.
105 replies
90 months ago
FNB (First National Bank) using Takealot delivery - Worst service in 10 Years
I was approved for an FNB Gold Credit Card a month ago. After doing 3 inquiries with FNB and contacting Takealot, found out that they supposedly tried phoning me on the 8th of October but a note was made that the contact details do not work. However, when confirming my contact details it is correctly captured. This is absolutely shocking. I blame both FNB and Takealot for this mishap. Nobody tried to get hold of me or gave me feedback on any forum. They even have my email address. I am now waiting for Takealot to call me back because it is useless to call them. They NEVER answer. FNB used to be an excellent bank. I have been a loyal customer for over 10 years. For the first time I am considering moving my Cheque account to another bank. If no feedback is given by end of business today, I am going to switch banks this week. It is just ridiculously poor service.
315 replies
108 months ago
Mondo Team Impress!
<p>I had the misfortune of receiving a Huawei Y3ii that has some factory defects. Nivishan Maduray was so helpful and friendly. I was assisted in less than 30 minutes of logging the issue. The process was explained to me in simple clear terms and I know exactly how to go about getting my device fixed.</p>
56 replies
120 months ago
LTE- another product Telkom cannot provide service for.
<p>We recently signed up for LTE with Telkom for our business. On Friday , 3 June 2016 we reported the connection dropping every couple of minutes. After rebooting, resetting and pulling out the sim card and putting it back in the connectivity remained unchanged. We were given a case number: 19090814.</p> <p> </p> <p>We do have coverage where our offices are in Highveld, Centurion.</p> <p>Thursday 9 June 2016 we were phoned just to be told a technician will be in touch.</p> <p> </p> <p>Today (10 June and one week after the case was logged) we took our router in to the shop and they ran a test declaring that the device it self is fine and working. They did a sim swop as standard procedure. The connection is STILL dropping. </p> <p> </p> <p>We were given the number of a consultant (Mandy) at the shop. She told us that they might be busy with tower upgrades and the connection should stabalize in another week or so. This is not acceptable as our business relies greatly on internet and this issue is hurting our revenue. I tried confirming the theory of the upgrades but nobody can confirm or at least give us an accurate estimate of when the connection should stabalise.</p>
53 replies
120 months ago
Major Let(tuce) down!
<p>I ordered a take-away chicken salad form Burger King at Centurion Lifestyle Centre in Lenchen Avenue today. I had the same salad from the same branch a while ago and it was delicious. To my surprise this time the lettuce was all soggy and disgusting. I had to throw the whole salad away. You could even smell it was off. Now I am wondering about the lettuce they hide on the burgers. What have people been eating lately?</p> <p> </p> <p>I wasted my money and I expect much better quality from a well known restaurant. I feel I aught to be re-imburst but I don't see why I should go all the way there. I am never going back. This is not an excusable occurance. It should just not have happened in the first place. Sies!</p>
0 replies
Review Distribution
5 Star
2 (9.523809523809524%)
4 Star
1 (4.761904761904762%)
3 Star
0 (0%)
2 Star
11 (52.38095238095238%)
1 Star
7 (33.333333333333336%)