BN
barbara N
Active since Feb 2013
16
Reviews
0
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Reviews
16 reviews27 months ago
SHODDY JOB FROM TRACKER- ERMELO
I installed a tracker (Care Tracker on the 19th of January 2024 at Ermelo. It was never activated. I logged on the app on Sunday, to check if the car was linked only to find that it was not. I started to fix that error since Monday the 29th of January. Upon checking I was told that the installation technician was supposed to have acted on that. To-date it has not been fixed, which pose a risk to me. I request that I be assisted in that regard.
0 replies
47 months ago
CLOSING OF THE ACCOUNT ON ALL THE CREDIT RECORD PLATFORMS
I had a Cell C contract and it lapsed in March 2021. In November 2021 I sent Experian an email for the closure of my account and made numerous follow-up but was unsuccessful. I called CEll C and was promised that the account will be close but to-date the account is still open. According to my credit report for June 2022 the account was reported as existing. I request Cell C to formally close my account, in all the credit record platforms as, as it has an impact on my credit record.
670 replies
48 months ago
CORRECT REPORTING ON MY CREDITSCORE REPORT UNDER FLEXI HOLIDAY CLUB ACCOUNT
In January 2022 I converted my membership from Flexi Holiday Club to Premier Private Resorts. My flexi holiday club account was up-to-date when I converted my membership. The challenge that my Flexi Holiday Club account cannot be closed is that I had vacations already reserved prior the conversion. My challenge is that on my ClearScore credit record, on the Flexi Holiday Club account it is indicating that I'm in arrears and this has a negative impact on my points I'm therefore requesting Hellopeter to assist me so that Flexi Holiday Club will report the correct information on my credit record and my credit report be corrected accordingly.
342 replies
48 months ago
REVIEW OF MY CLEARSCORE RECORD BY PREMIER PRIVATE RESORT
I have converted from Flexi club membership to Premier Private Resort membership in January 2022. The quotation on the contract indicated the following: Purchase of the new points R 8050 Discount @ 10% R 805 Monthly loan installment R 7245 The payment was going to be a debit order and financial breakdown in the contract was indicated as follows: Contract and admin fee R 1500 Monthly installments for points R 7245 Installment for the annual fees R 451.44 The debit orders went through as per the contract and are as follows: 1 February R 1500 25 February R 7245 25 February R 451.44 Upon receiving my monthly credit report from ClearScore it indicated 2 accounts from Premier Private Resort and all of the it indicated that I had missed payments, which affected my points. I called and complain about my issue by it was not sorted as the following month it indicated that still I've missed my payments, which affected my points further. In May I called, and was assisted by Mpendulo Ndlovu, who said he enquired about my account in finance and it was realized that the discount was not properly allocated. He indicated that the next report will be corrected. On the current report that I have received it still indicates that I'm still missed payments for April 2022; the report indicates that I've missed a payment from February 2022 to April 2022. I therefore request Hellopeter to assist me in relation to my issue too be sorted out by Premier Private Resort and my credit record be updated accordingly.
134 replies
64 months ago
RE-IMBUR*****T OF THE FUNERAL COVER AMOUNTING TO R239.00 TO BAYABONGA NHLENGETHWA
My son, Bayabonga Nhlengethwa had a bad experience with Clientele Life. Around November 2020, he met a Consultant from Clientele Life in Carolina and they promoted the funeral cover product. He indicated to them that he is a student, so he cannot have a cover as he cannot afford the monthly installment. The so-called consultant requested that he swipe his bank card in their devise, as they wanted to add him on their data base and he agreed. He indicated that he has been receiving promotion from Clientele and did not respond to the emails. On the 2nd of December 2020, a debi-check amounting R 239 .00 went through on his account. He tried to reverse the amount in the bank and the CAPITEC indicated that he cannot be assisted as it is a debi-check. Clientele Life has to reverse the amount. On the 3rd of December 2020, Bayabonga Nhlengethwa sent an email to services@clientele.co.za fro the reversal of the debit order and the cancellation of the funeral cover and an automated response indicated that the matter be attended within two (2) working days. After two (2) weeks there was no response and a follow-up email was sent, on which an automated email was received by Bayabonga Nhlengethwa inidcating that the matter will be attended in the next 2 working days. My concern is that the Consultant are promoting the Clientele product in a wrong as they cannot lie to student of the product and I'm disappointed to Clientele Life. I'm therefore requesting hello-peter to assist in the matter of cancellation of the cover and the re-imbur*****t of the R 239.00 that was debited on the 2nd of December 2020
168 replies
104 months ago
A waiter who decided not to serve
I visited Wimpy at Quagga Centre Pretoria on the 16th of September 2017 where Pertunia welcomed me. I requested her to give me a few minutes before placing an order. She then left without coming back and accepting other customers. After 15min another waitress in the name of Sphiwe came to the rescue. Pertunia on the other side didn't even apologise, which showed me that she didn't see her mistake. Firslty she was not pushed to go find the waitress job so she must know the values of the shop and serve the customers with dignity. We do need people like Sphiwe and Rose who served me the previous day. To the management is a request to the to frequently remind its staff of the values and goals of the shop to try motivate its staff like Pertunia.
61 replies
111 months ago
POOR SERVICE
<p>In 2016 I requested Scorpion to assist me with the cancellation of my debt review Contract with MSA Consultant. I submitted all the documentation which was requested. I was allocated someone to assist me. The only thing she obtained was the documents that were forwarded to my creditors and told me to acquire services from attorney to help me with my case. In the 17.w form its indicated that a court order has been granted so I believe Scorpion was supposed to request also that court order that was granted as indicated in the signed form 17.w from MSA Consultants.</p> <p>I took the advise from the Scorpion Consultant and went to a attorney who is dealing with debt review matters. In that office I was advise that they csnnot assist me as I had an agreement with another party so they cannot request a court order on behalf of another party. They advised that I had to return to that service provider I had an agreement with to request the court order. Up-to now I'mtrying to solve my issue on my own</p> <p> </p> <p>I'm requesting Scorpion Lgal Potection to give proper advises to its client.</p>
356 replies
112 months ago
GREAT SERVICE
<p>I'm commending HelloPeter.com staff for playing a great role with regard to our issues with the service providers. Your work and effort doesnot go unnoticed.</p>
56 replies
112 months ago
MSA CONSULTANTS NOT PROVIDING THE COURT ORDER TO STANDARD BANK
<p>In July 2016, I cancelled my debt review contract with MSA Consultants. They forwarded the form 17.w to the service providers. On the 15th of July, Standard Bank requested the court order from MSA so that they processed my issue. MSA Consultant didnot forward the court order. Now I have the debt review contract while I have to be on my initial Contract with Standard Bank.</p> <p> </p> <p>I'm requesting Hello Peter to help me get the court order for Standard Bank. </p>
224 replies
120 months ago
Poor service
<p>On the 15th of February I called MEPF for the change of the account number on which I receive the pension for my brother. From March 2016 the pension temporalily ceased due to the fact that I had to go to the MEPF offices for verification. On the 30th of May I went to the offices for verification and I submitted all the documentation including my bank statement for my new account. Even in the declaration form I filled my new account.</p> <p>On the 3rd of June I did receive the pension, but in my initial account which I'm nolonger using.</p> <p> </p> <p>I'm requesting for the Municipal Employees Pension Fund administration office responsible for the transfers to play their role and adhere to the submission made by me.</p>
0 replies
Review Distribution
5 Star
1 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (43.75%)
1 Star
8 (50%)