TP
thuputla P
Active since Feb 2013
13
Reviews
0
Industries
Reviews
13 reviews5 months ago
Useless Bank ever
Do not waste your time, worst banking experience in the history of banking. Been holding on a call for a full 37minutes getting transferred from department to department for a mere card activation. Now i must waste my time going to a branch in the senseless Que process just to make another call to the useless digital banking team then be transferred to *****.
265 replies
5 months ago
Kani and Etien worst nightmare at house of grantie. Stay away go spend your money where there is value
If you value your money and good service, go somewhere else. The clowns at House of Granite are dishonest and will waste your time. Kani and Ettein are extremely unprofessional and will treat you like they are doing you a favour installing for you after you pay so much money. In total i have spent over R80000.00 buying 4 tombstones from them, i have yet to experience such nonsense like i got now. I recommend a friend who also spent R21000.00 and got the same ******* service from Kani. When i called in, i asked for the old lady who assisted me previously “Sarah/Sanah” and i was told she does not work there anymore. Its as if i knew the clown called Kani will not deliver like her. I don’t even know if its true she is no longer there or he just wanted a sale. After payment, this boy started texting me and addressing me as “Boza” from “Sir” before payment. Like i mentioned, i bought 3 of the same stones and they are all the same where i asked for a hole in the middle, this time i was made to pay for the hole. Which was fine if they now charge for it, but having provided proof that i did the same thing 3x before and it was free i expected some understanding that i am a repeat client. Earliest date i could get from Aug was end October. I accepted that, waiting for October put in leave save some money to travel from work in Pretoria to be available on the installation date. On the Morning of the 28 October 2025 i sent Kani a text at 10:00am asking what time they will be coming, his respond shocked me. Sorry for the inconvenience we will not make it. Maybe next week. Needless to say, this was an insult to me i asked for his senior. He gave me another clown’s number Etien who called to lie to me and make more empty promises. He promised me that they will be erecting in the week still and he will make a plan about my expenses that i have had to incur for no reason. The whole week passed and both Kani and Etien never said a word. I was still waiting for them to say they are coming in and give mea date so i can make arrangements to be available. No communication no feedback just complete silence. In the following week, i get a call around 2pm from a driver saying he is on his way to my village. I said to him there is no one available, i then call etien “the manager” to ask him whats going on? I explained to him i have to make arrangements. This boy just said give me a date between Monday and Thursday next week no explanation of what is going on no regard for my plea to be informed in time to arrange. So i say to him, i can arrange for the next Monday which will be on the 10th. He responded my whatsApp with a ok reaction. Monday 10th at 10am i ask again, what time are you coming? He says in the afternoon. Bear in mind this is the 4th tombstone i am buying i know exactly what they did and how long it took. The whole day, no one says anything. 16:30 i get a call from their driver we are at the cemetery. So i asked him what is here to do at 16:30. He said he was going to install. At this moment, i knew either they will not do proper job or they are not going to finish. This is now the 2nd day i have had to make arrangements and took leave pay for fuel and toll gates only to be treated like trash by the lying unprofessional clowns at House of granite. Now i am not even sure of the quality of their work anymore. It seems after you have paid, nothing else is important to them including the installation itself. So i would not recommend their **** service and lack of professionalism to anyone who values their money. Go somewhere else because at house of granite you will be **** to, not given feedback, ignored, promised lies. They also went to the friend i recommended late at night to finish up. After making arrangements and waiting the whole day. What a shame
0 replies
8 months ago
Society Accounts ****!!! Stay away
So Nedbank without any explanation has now required all society accounts to have the signatories come in the branches to open individual accounts by force. To an extended that my neighbour had to postpone their funeral because they could not access the society funds. In fear of the same happening to us, we drove 59km to our nearest branch which is Seshego Circle to open the so called required accounts for signatories of our society. The 3 signatories include my 80yr old grand father and 72yr old mother. From 8am we were sitting in a que waiting for Nedbank to open. At 9 they did open and 20min later turned us back saying they only assist 10 society groups per day. With no notice on the notice board or anything, we were told to go home and come back tomorrow at an earlier time. Shamelessly treating us as baggers and not clients. I asked to speak to the branch manager but did not win. So at this moment, i will need to drive another 60km back home and another 120km tomorrow and this time at 6am after taking a day off to come and sort out the mess created by Nedbank. Do not open an account with this shame of a bank treating old people like trash.
1 reply
8 months ago
Funeral claim payout is not 24hrs its 5+ working days
1 week after funeral policy claim, no money paid still. So i have a funeral cover with Capitec thats suppose to apparently payout within 24hours. Needless to say, when one of my insured family members passed i lodged a claim. Monday 11 August 2025, around 11am in the morning i contacted Capitec on their whatsApp line. Went through the whole process of a claim, submitted all required documents and twice on the last step the app pilled through an error that “we are unable to help you at this time”. So i thought maybe its my phone or the documents thats giving issues. I went to the branch. I then did the whole claim process again with a consultant in the branch. Submitted all documents and got a copy of my claim document. This was on the same day 4hours later. The consultant said to me i will give you a call tomorrow just to check if you have received the funds. Then i left the branch. Tuesday 12 August i got an sms at 11:52am saying my claim was approved so i thought i will have the money later on on that day. Now we are busy with funeral arrangements and i am expecting the policy to help. Nothing still. The following day, another consultant called me to check if the funds are in. I checked and there was nothing. She then said maybe, its because they deduct the premiums from a Nedbank account and they are paying to that account. Which was a reasonable guess even though when i did the claim in the branch i opted for the funds to be deposited into my capitec account. Fast forward to Friday 15 August, 9am i call in to follow up. No feedback at all, the consultant i spoke to said she will escalate the claim because she sees nothing wrong on her side. As i write this review, i am still waiting for feedback from the claims department, the funeral is tomorrow. So if you have a policy with Capitec like i do, you might have to borrow some money while you wait for Capitec to decide after approving your claim if they want to pay out or not. Terrible experience for me.
213 replies
14 months ago
Worst Couriers, useless and unfunctional
I have been waiting for my delivery for 3days after it arrived 2 days ago. WhatsApp messages ignored for the entire 3 days and on day 4, an sms saying delivery could not be done it will be rearranged i should look out for an email. My parcel has been ready and shows at arrived at destination 5days ago, by the way parcel is at ORT Airport Kempton Park and i am just in Pretoria. What a useless courier
0 replies
26 months ago
Do not bother considering to insure with Absa
Worst insurer ever!!! Do not bother. Did building insurance as they required when i got a bond with them, which is *** expensive. 3years later i claim for a falling ceiling, they tell me it is because of poor workmanship they are rejecting the claim. Why the hell did they insure poor workman ship in the first place? Because they just don’t care they wanted to reject the claim anyways
168 replies
42 months ago
SWEARING OUT LOUD IN FRONT OF CUSTOMERS @NANDOS GEZINA
The worst lunch place ever. I went in to order lunch for one, sitting in. There is a lady(JEAN) who seems like the team leader or kitchen manager who kept screaming the whole time, worst of all using swear words both to staff and casually. Making it extremely unpleasant to have a peaceful meal and be on the phone. The whole time she is screaming, i run **** here, talk to Nandos, i don't give a damn, that is bull ****....all out loud. Disgusting. i had to call the lady who brought my food to please ask her to keep her swearing down. Fortunately there were no customers with kids. So annoying, and unprofessional
133 replies
42 months ago
PATHETIC ARMED RESPONSE SERVICES
WORST ARMED REPONSE EVER.... So i took out an alarm and monitoring cover with these guys because the previous owner of the house i bought was using them. He said they were always on sit and responded swiftly as he worked overseas and left the wife and kids at home. I took his word for it. It has been 2 months since a patrol car passed by my place, not even to come directly at my house but just to use the same street. NO VISIBILITY at al, nothing. About a month ago i called in to raise this concern, i was told the operations manager will phone me. NEVER DID. i was never called back to say they are not available or i will be called later on, no communication nothing. I then called again, and also made them aware that the sign board that they told me remains a property of citi protection through out my contract has fallen down. They also said i will be called for a technician to arrange for that to be sorted. a whole month later i had to call back and ask what was going on. At this point, no visibility or initial complaint was resolved. 2 days ago, i was at work when i was called to say there was a signal for panic at my house. I said i am not at the house, give me 2 min to find out what is going on. please send armed response in the mean time. The lady asked me so rude if she should call me back or send armed response. I said both because when i was signing up, i was told if there is an alarm signal they will call and dispatch. 48hours after the panic, no call back, no armed response sent, no communication as to what happened, if the armed response was sent what did they find. NOTHING, NO COMMUNICATION AT ALL!!! Pathetic service, no sense of urgency and not sticking to the promises from when you sign up.
132 replies
51 months ago
worst guest house experience i will never forget
Worst Guest house ever 1. Racist owner(extremely disrespectful to clients) 2. Based in a residential arrear, lots of noise coming from neighbor who is in the wood cutting business 3. We booked 6 rooms and 2 of them never had hot water, the excuse was "small gyser" 4. The owner said to my face "**** you, you are drunk" 5. Wifi was switched off on us 6. The old lady(owner) has no respect for anyone at all. Especially blacks. Has a bad attitude and approach towards paying clients. They refused to refund us to go somewhere else and then still told us its their house their rules. Worst part, the grandson and husband were always calm and willing to talk us but the old lady gave us the middle finger in front of them
0 replies
55 months ago
Worst Guest houses ever
Worst Guest house ever 1. Racist owner(extremely disrespectful to clients) 2. Based in a residential arrear, lots of noise coming from neighbor who is in the wood cutting business 3. We booked 6 rooms and 2 of them never had hot water, the excuse was "small gyser" 4. The owner said to my face "**** you, you are drunk" 5. Wifi was switched off on us 6. The old lady(owner) has no respect for anyone at all. Especially blacks. Has a bad attitude and approach towards paying clients. They refused to refund us to go somewhere else and then still told us its their house their rules. Worst part, the grandson and husband were always calm and willing to talk us but the old lady gave us the middle finger in front of them
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (100%)