LH
Lisle H
Active since Mar 2013
11
Reviews
0
Industries
Reviews
11 reviews127 months ago
DEBIT ORDERS
i requested that my debit order goes off on the 20th liberty went and debited on the 18th therefore putting my account in minus and affecting my credit ratings with the bank, i want all monies returned and my the policy canceled with immidiate effect - i am not interested any more in doing business with liberty
75 replies
129 months ago
Disgusted service
Poor poor poor service, no feedback no response, no proper investigation no treating client fairly,
0 replies
130 months ago
NO HELP
i understand why they are striking they should just close down altogether, incompetent staff not willing to help with such a simple request, i need confirmation of data usage on a simcard for insurance claim purposes.....will be porting my NO TO VODACOM, SA no network not as useless as MTN
75 replies
130 months ago
Unfair treatment
i registered a claim for a cell phone, claim was declined without proper validation and investigation......confirmed by the claims admin dept that the last use date is only for when a call or sms was sent from the no, there was no airtime on the cell after that so there couldn't have calls made or sms sent, however there was data and there was data usage, the claim has been declined without confirmation of the data usage or printout there off.....but i suppose that goes the show the incompetency of claims administrators at 24 hour mobility cell phone insurance. I WILL BE SURE TO BRAND DAMAGE on all social media and take it to the OSTI.
0 replies
130 months ago
Refund
my vehicle was settled yet another deduction went from my account, i called the MFC call centre for refund and they advised me of TAT that just does not make sense, my 2nd vehicle has been financed with MFC and i have a good mind to take the finance over to one of the other finance houses......if i do not get a refund ASAP i will brand damage on all social media and i will load HP complaints every 5days until i am satisfied, and still move my finance over to a finance house where i will be treated like a human and not just someone indebted to MFC
75 replies
131 months ago
treating clients unfairly
Treating clients fairly? What does it mean to 24hour mobility insurance??<br> <br> Premiums are paid up to date, due to busy work life schedules I was unable to register claims within the 30day as per policy schedule......there was no prejudice to the insurer!!<br> <br> I have been requesting a formal rejection letter on 2 occasions with no joy, I have requested for the claim to be relooked at again with no joy.<br> <br> I am again requesting the claims to be re-looked at, I will load a HP complaint every 5days and will brand damage on all social media, and I will log complaint with Short term insurance ombudsman!<br> <br> Requesting urgent assistance and feedback!!<br>
76 replies
135 months ago
disgusting service during very very difficult time
During a time of bereavement this is the disgusting service my family is receiving, after our mom, granny, wife life pillar succumbed to cancer less than 7 days after the diagnoses we are now being treated unfairly. 1st we as children were not even aware of this cancer policy we found out on her bank statement after she passed on already, 2nd we were made aware that she has cancer on the 26/12/2014 she died 31/12/2014 during the 5days of us knowing she has cancer when exactly would you as AIC would have liked us to claim????? Where is the compassion towards us during the time of losing a loved one to cancer?? Where is the TCF is this whole claim procedure??? I will not leave this matter lying down, I will load HP complain every 5days I will complain on all social networks I will damage the AIG brand in every possible way I can. I will let everyone know about the disgusting service you guys are rendering to my family during this difficult time.<br> <br> Broken distraught disgusted granddaughter!!! <br> <br> id no for my late gran 5103010582085 AIG pol no 18756000002250
77 replies
135 months ago
disgusted service
on Saturday morning at 4am i settled my RCP with FNB I had a .00 balance as i walked into the branch to close my FNB gold cheque account i was advised they cannot close my account and i have a R7 balance that i still needed to pay???? where was this R7 a few hours before that when i settled the RCP??? what is the use of having branches where client is able to walk in and receive the service???? if the branch cant close paid up accounts??<br> <br> I WILL NOT PAY A SINGLE CENT EXTRA AND WILL NOT PAY ANY FURTHER INTERESTS AMOUNTS!!! i want my account closed today...i will load HP complaints every 5days until i have received confirmation that my account is closed and no further amounts charged!!!!<br> <br> food for thought::: after having my FNB account for more than 25years -- i moved to ABSA this is the reason why
77 replies
135 months ago
Excellent Service
i need to express my gratitude and appreciation for the good service i received from Michelle Kammies, she is efficient and kept me informed every step of the way, after making just one phone call to her my claim was resolved in just over a week.<br> <br> Well done Michelle keep up the good work you are a real asset to Momentum and i highly recommend your service!<br> <br> round of applause to you, standing ovation
77 replies
136 months ago
Pension Fund transfer
service received from Lucet who is dealing with the transfer of my pension fund from previous employer to new employer is absolutly disguisting to say the least, after numerous phone calls and eamils to Lucet directly she is just refusing to aknowledge the emails and respond.<br> <br> i have changed my mind and rather want the funds paid to me in cash because 6months later it has not been transferred yet - all docs and info requested has been sent to Lucet (hoping it will be done within the 7 -10 day turn around time.<br> <br> i have also asked more than once for her direct line managers contact details but since she doesnt respond to emails i havent received the contact details yet, i will load another HP complaint in 5days time and will do so on all social media so that everyone can be aware of the incompotent service clients are receiving from momentum funds at work staff!
77 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
10 (90.9090909090909%)
1 Star
0 (0%)