Active since Mar 2013
Our MAIN emails have been off since the weekend. I have reported each day since Monday for the last 3 days. They're story is that they have been compromised and are moving all affected clients over to a new server. This is a global company. We have been losing business since Monday and the issue is still not resolved. This definitely implicates the security they offer clients as well as their incapability to resolve issues like this. We do not get updates and if you phone them it's the same story "We will let you know once it has been resolved"
My Temu order was collected and delivered through Buffalo. Their service was very fast with no hassles. Thank you
Had a complaint that I raised through live chat where features did not activate on certain games. Sent screenshots and exact time. No Feedback. Made two deposits today through OWNPay and they are still not reflecting. If you chat to an agent it seams your are still chatting to AI, because the only response is thank you for understanding, but I don not understand.
We've had our system for just over a year now and love it. No more dark Escom days. We are saving R1500 per month on our electricity. GoSolr has a user friendly app where we can manage our own usage, but their friendly staff are always ready to help. Great service and quality system
Excellent product but beware when ordering from overseas to South Africa. The package takes about a month to reach the post office and then you still need to pay R550 when you collect at your post office. This amounts to double the shipping costs that they charge.
Second review - Still not able to access any of my information. The first thing they did is to change the banking details so they can get their money, but I still cannot access any of my information either on the internet, mails updates sent to me or on the mobile app because they haven't even corrected my id since 11 Feb 2025. It seem like when you pass the age of 65 they know that no other medical aid will accept you because of your age. So my advice is to leave discovery before you reach 65. I have made weekly calls for the past almost 6 months with NO results.
My husband passed away and as a result I had to change and made myself the main member on our medical aid. I've asked that they send me a funds breakdown in Feb 2025, still haven't received it. I cannot access online or on the app as my log-ins have been cancelled and have not been changed since I asked them in Feb 2025. So I am running blind, cannot access anything and I do not know what my various available funds are. Made several calls and they promised that someone would call back, but nothing.
Been trying to contact them for the past 3 days. I have 7 number already, but they keep referring me to 0112061143 and 0112061073. There is no answer at these two numbers and everyone else keeps telling me that if I need a reprint of a Trade Certificate then these two offices are the only people who would be able to assist. I do not think these people are employed there .
It seems once you've passed, you're family is no longer important. What a shame, I had high hopes for this company. My father passed away on 10 days ago and since then we have been trying for them to let us know what the procedure is for the last will and testament. It has been reported to them and that is where it ends. No one has even made an effort to let us know what documents we need to get together.
We ordered from Temu and normally the delivery is fast, but this time they used Speedaf "EXPRESS" delivery. The last update was 3 days ago saying that they've received our parcel. There are no further updates, contact number do not exist so there is no way of even finding out where this parcel is or when it will be delivered. Absolute worst courier company.
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