DC
Donavan C
Active since May 2013
49
Reviews
0
Industries
Reviews
49 reviews6 months ago
PUBLIC NOTICE: WARNING ABOUT EASY-EATS MEAL PACKAGE ****
I wish to bring to the public’s attention a concerning experience with a company trading under the name Easy-Eats, which appears to be operating a *****ulent scheme involving the sale of ready-made meal packages through their website and WhatsApp. On 13 October 2025, I selected a meal package advertised at R1 999 and engaged directly with the owner via WhatsApp. After confirming my order, I requested an invoice, which was promptly sent, and I made payment within minutes. Two days later, on 15 October, I enquired about the delivery of my order. I received several excuses and was told I would receive feedback within an hour. Nothing materialized. Later that afternoon, I followed up again and was again met with excuses. Eventually, at around 6 p.m., I received a voice note explaining that there were “major problems on the farm” and delivery would take place on Monday, 20 October 2025. That date came and went with no delivery. Upon enquiring again, I was informed that the order could only be sent the following week. I immediately objected and requested a full refund. My messages were ignored. After numerous phone calls, I finally reached the owner, who once more apologized and claimed she could only process the refund within three days. I politely insisted that the refund be made immediately and reminded her that I had already sent my banking details via WhatsApp. She promised to attend to it “in a little while.” Hours later, the messages remained unread, and no refund has been made to date. I therefore urge the public to exercise extreme caution when dealing with this company. Based on my experience, Easy-Eats appears to be a **** operation that collects payment without delivering goods or honoring refund requests. Please share this warning widely to prevent others from losing their hard-earned money.
53 replies
8 months ago
Overcharged Monthly Car Premium
I am compelled to share my recent experience as a cautionary note for anyone considering OUTsurance for their insurance needs. After over seven years as a loyal, client, I was shocked by the unfair and unjustifiable insurance premium quoted for a 2024 Volkswagen Tiguan, valued at approximately R700,000. OUTsurance provided a monthly premium of ~R1,400, which is nearly identical to a quote I received months ago for a Volkswagen Amarok valued at R1,000,000—a vehicle R300,000 more expensive. Despite highlighting this significant discrepancy and my long-standing loyalty, OUTsurance refused to adjust the premium or offer a clear explanation for their pricing. This experience raises serious concerns about OUTsurance’s pricing practices, transparency, and commitment to valuing loyal customers.
159 replies
9 months ago
Unable to Pay Money from My Bank Account into my Luno Account
I am writing to express my profound dissatisfaction with the service and functionality of the Luno platform, particularly regarding persistent issues with depositing funds into my Luno crypto account and the inadequate response from your customer care department. Over the past few days, I have made over 30 attempts to transfer funds from both my Capitec and FNB accounts to my Luno crypto account, all of which have been unsuccessful. Despite reaching out to your customer care department to report this issue, I was informed by a consultant that I had already made successful transactions. This claim is inaccurate, as subsequent attempts to deposit funds continued to fail repeatedly. Rather than investigating the root cause of these persistent issues, my concerns were dismissed as a non-issue, with no accountability taken by Luno for what appears to be a failure on your platform. I have also contacted both Capitec and FNB, and both banks confirmed that the problem lies with Luno’s platform, not with their systems. The lack of proper investigation, poor communication, and inadequate correspondence from your support team have significantly eroded my confidence in Luno. This experience has been frustrating and unacceptable, and it raises serious concerns about the reliability of your platform. I strongly advise anyone considering using Luno to be cautious, as the company’s failure to address critical issues and provide effective customer support is deeply concerning. I urge Luno to take immediate action to resolve these issues and restore trust in your service.
53 replies
12 months ago
Warning About Poor Service from Onedayonly
I want to share my frustrating experience with Onedayonly. About six months ago, I purchased a watch from them and really enjoyed it—until a month ago when two strap points snapped off, causing the watch to fall to the ground. I sent the watch back to Onedayonly on March 17, 2025, hoping for a resolution. After numerous emails with their staff member Gwendoline—who has been consistently apologetic for the delays—they finally confirmed their supplier deemed it a factory fault and agreed to replace the watch. Initially, I was relieved and hopeful. However, today is April 8, 2025, and I’m still no closer to receiving a replacement. All I’ve gotten are repeated empty promises every few days, stating they’re “working on it” and “will get back to me.” While Gwendoline reassures me they’re trying their best, nothing has actually been resolved. I’m extremely disappointed—not just with the product’s poor quality but with their aftersales service, which has been nearly nonexistent. Apologies without action mean nothing. Let this be a cautionary tale if you’re considering buying from them.
0 replies
14 months ago
Cant get an up to date bank statement re FNB
I find myself here again complaining about the petty service received via my FNB app re contact us service. All I want is an up to date statement, that for some reason I cant get from the app- speaking to a service provider is a waste of time as they also cant provide me with an up to date statement.
71 replies
14 months ago
Be Careful You may not be insured --OUTSURANCE!
I am writing to bring to your attention an extremely frustrating and unsettling experience I have had with OUTsurance, which raises serious concerns about their reliability and customer service practices. In October 2024, I attempted to insure my vehicle through OUTsurance. Part of their process required me to use their app to take and submit photos of my vehicle from various angles. Despite having excellent internet and Wi-Fi connections, the app continually malfunctioned, kicking me out repeatedly. After several phone calls and extensive back-and-forth communication, I was asked to email the vehicle photos to two separate email addresses, which I did on 21 October 2024. However, when I followed up today, 05 February 2025, to confirm the status of my insurance, I was informed that the attachments linked to my policy could not be opened and were therefore invalid. This shocking revelation means that, for over three months, I have unknowingly been driving an uninsured vehicle, despite following their instructions and meeting their requirements. This experience not only highlights severe operational inefficiencies on OUTsurance’s part but also poses significant risks to customers who rely on them for financial protection. If a client has gone through all the prescribed steps, it is outrageous to discover later that the company has failed to secure their insurance due to internal issues. I believe potential customers and other stakeholders should be made aware of such incidents to hold OUTsurance accountable and prevent others from experiencing similar distress. I hope that sharing my experience can prompt necessary improvements within OUTsurance or help others make informed decisions about their insurance providers.
212 replies
15 months ago
Takealot After Sales Service- Excelllent until Now.
I purchased a kuafmann rubber mallet from Takelaot -which is used for hammering tent pegs into the ground. When making use of the hammer for its intended purpose ie:hammering tent pegs in, bits of rubber came off the head,which was unusual but none the less, but when the hammer head went flying off because it was helt together with a small nail, thats when I said, I'm sending this **** back, for a refund. Takealot then sent an email, stating that my claim has been denied, and that it was normal ware and tare, and that they will be sending the item back to me. What - I barely hit in 10 tent pegs and the thing fell apart. Its a disgrace!! Don't buy Kaufmann and be aware, that Takealot doesnt use common sense, just a policy script. Don't be caught
0 replies
16 months ago
Warning to Potential Buyers-Kloppers
I ordered an air cooler from Kloppers online on the 10th of December 2024. The website clearly indicated that the product was in stock, which prompted my purchase. After multiple emails confirming that my order had been received and was being processed, I received a phone call on the 12th of December informing me that the item was out of stock and that the supplier had no more available until further notice. This was incredibly frustrating and disappointing, as I had specifically planned to use the air cooler for a camping trip scheduled for the 13th of December, where high temperatures were expected. I was depending on the timely delivery of this product. What’s worse is the lack of accountability from Kloppers. No one offered any solutions to remedy the situation or took responsibility for the inconvenience caused. There was no recourse, no alternative provided, and no effort to make things right. This experience has left me thoroughly disappointed with Kloppers' service delivery. I caution anyone considering making a purchase from their website to think twice, as their stock availability and customer service seem unreliable at best.
0 replies
17 months ago
Danger/Warning - To Potential Clients of Metro Fibre,
Consider this a serious warning before you decide to partner with Metro Fibre as your internet service provider. My personal experience has been riddled with frustration, unfulfilled promises, and ongoing issues that remain unresolved. • A Pattern of Failures Metro Fibre has repeatedly demonstrated an inability to meet even the most basic expectations that any internet service provider should uphold: Endless Delays: Installation and activation processes have been plagued by repeated setbacks and a shocking lack of coordination across departments. Systemic Incompetence: While their technicians may be competent, they are hindered by a broken support infrastructure that fails to address and resolve issues effectively. Miscommunication at Every Turn: Raising tickets or inquiries often results in ambiguous responses that lack urgency, leaving customers stranded without solutions. For example, I was promised a 500Mbps connection but was consistently delivered only 1.7Mbps. The lack of urgency to rectify the situation was appalling. Moreover, when I inquired about promotional offers, such as a Black Friday deal, Metro Fibre's excuse was bureaucratic red tape rather than a commitment to customer satisfaction. • Broken Promises, Disrupted Lives I made significant sacrifices – taking time off work and cancelling my existing internet service – believing that Metro Fibre would deliver as promised. Instead, I found myself without reliable internet, grappling with delays and sheer negligence. My attempts to access their promotional offerings were met with blatant resistance, even though I had not received any functional service. • A Cautionary Tale If you are seriously contemplating a relationship with Metro Fibre, heed this advice: 1. Prepare yourself for delays, ineffective communication, and constant frustration. 2. Research alternative providers who prioritize customer care and deliver on their promises. 3. Do not cancel your current service until Metro Fibre can definitively prove they can provide you with functioning internet. • Conclusion Metro Fibre may boast about offering cutting-edge internet solutions, but my experience reveals a stark reality: they have consistently failed to deliver the fundamentals. Their persistent inefficiencies, lack of accountability, and disregard for customer commitments make them a risk not worth taking. I urge you to thoroughly evaluate your options before committing to Metro Fibre. It is crucial to ensure that you partner with a provider that genuinely values reliability and customer satisfaction.
56 replies
17 months ago
Subject: Warning to Potential Clients of Metro Fibre - Severe Delays and Poor Service
Subject: Warning to Potential Clients of Metro Fibre - Severe Delays and Poor Service Dear Potential Clients, I am writing to issue a stern warning regarding the severe delays and inefficiencies I have encountered while attempting to install my fibre internet service with Metro Fibre Eastern Cape. While my initial experience with the company was satisfactory, the service has since become nothing short of a disappointment. On the scheduled day of installation, a technician contacted me to arrange the modem setup. I comp**** with the appointment, and the technician arrived at approximately 16:30, completing the installation by 17:30. I was informed that the activation would take up to six hours. However, no activation occurred, and I was left without service for the entire night. In an attempt to resolve the issue, I logged a ticket with the Metro Fibre support team. What followed was a series of frustrating back-and-forth communications, yet no concrete resolution was achieved. To my surprise, the same technician arrived the next morning with a new router and secondary device at around 10:00. Once again, I had to take time off work to accommodate the technician’s visit, only for him to inform me that there were issues with the support department, which was preventing activation. After enduring more than two hours of waiting and being repeatedly told the activation process was still pending, I had no choice but to leave for work. This forced the technician to depart without resolving the issue. Despite my multiple attempts to contact various departments to expedite the activation, my efforts were met with silence, and no one offered a solution. It became clear that there was a complete breakdown in communication and coordination between Metro Fibre’s support staff and the technician—a scenario that should be utterly unacceptable for any company providing a service. At this point, I am left extremely dissatisfied with Metro Fibre Eastern Cape. As a new customer, I expected timely service and clear communication. Instead, I have been inconvenienced twice, with no tangible result. The delays have disrupted my work and caused significant frustration, leaving me questioning the professionalism of the company. Be Warned, all new and existing clients—if you are considering procuring services from Metro Fibre, you may be better off exploring alternative options. Based on my experience, it is evident that this company struggles with basic installation tasks and cannot deliver on promises made to their customers. They seem incapable of getting their own devices installed and operational in a timely manner, which raises serious concerns about their reliability and commitment to customer satisfaction. I strongly advise potential clients to think twice before committing to Metro Fibre’s services.
616 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (2.0408163265306123%)
2 Star
4 (8.16326530612245%)
1 Star
44 (89.79591836734694%)