AW
Adeep W
Active since Jul 2013
23
Reviews
0
Industries
Reviews
23 reviews28 months ago
Poor Service at Centurion Mall branch
Was seated at the restaurant for a lengthy period of time with no one assisting or taking our order for drinks. Considering the heat in the mall, I hoped for at least some interaction as the restaurant was not at capacity. A waiter flagged to his peer waiters that were having a conversation that patrons are also waiting at the door that needed to be seated. When deciding to leave, the waiters now realized their error and asked if we were assisted which I rep**** No. I then asked for the manager to share the poor experience, his attitude was also of a poor nature and said that is their standard service and nothing was wrong. We watched 2 overs of the cricket and he wants to know the exact time spent waiting. We will never be going there again or referring family or friends. It’s a definite NO!
0 replies
30 months ago
Umhlanga branch: Sharing my experience
It’s not often that I write here however felt it was important to share our experience. We were looking for a good bunny chow and decided to try this restaurant. We ordered the boneless lamb bunny and Chicken Boti (both hot). On asking the waiter if it was very hot, his reply was No, and that it’s Durban hot. We have eaten at many restaurants in the Umhlanga and surrounding areas many times. None were this hot. On receiving both meals, they were extremely hot in taste (not heat) to the point of us not being able to eat it and having discomfort. On requesting the bill, I assume the manager noticed our food being returned and came to our table. We expressed our experience and her response was that the waiter should have told us it’s hot as her chefs are from India. Not a good experience!
131 replies
59 months ago
Cinnabon Centurion Mall - Poor service
I have visited this store twice recently and both times the service was poor. The staff are not friendly at all and the Cinnabon was stale / hard at the bottom. It also did not have a fair amount of peacon nuts and when requested for additional, the service person abruptly said No and handed it over. We did not even get a bag and had to request for one. This person was not happy as he was the only person at the front and says Cinnabon does not want to pay to get more help!!! Would not recommend this store, Menlyn is much better.
0 replies
59 months ago
KFC drive thru always offline !!!
KFC Raslouw and Lifestyle drive thrus should either fix ordering system as the person taking the order tells you it’s not working however it makes no sense. They can tell you it’s not working via the ordering system. On repeatedly asking them why it’s not working, I got the ugly truth that they say it’s not working as their turn around times will be negatively affected. They are worried about their stats rather than delivering a good service or enhancing their processes. Really sad!!! In addition, I tried their nuggets, disappointing to say the least. KFC should learn from McDonald’s - their systems are always online and they serve their nuggets with a sauce.
0 replies
61 months ago
The Palace - Sun City
An amazing experience staying in the Superior Luxury Room at the Palace. The service was excellent and a special thanks to the Chef and team for making my partners birthday very memorable. Highly recommended and lots to do.
0 replies
61 months ago
Ocean Basket - Sun City
The worst experience ever. After a lengthy wait for our food, we were disappointed to find that both our meals were burnt and had to be sent to the kitchen again. After another long wait, we got our food back with still a subtle burnt smell. Never again!!! The manager also never visited our table and most of the staff were rather amused by some patrons breaking plates than attending to their customers. The noise was also excessive however nothing was done. The staff were neither friendly and most could be seen sitting inside waiting to close. I also had to request twice for your staff to call the shuttle to the Palace. We ended up walking back to the Palace. Very disappointing service.
0 replies
61 months ago
The Raj - Sun City
Absolutely the best dining experience at sun city. The service was outstanding and the food was delicious. Loved it and will go again.
0 replies
62 months ago
Tashas Mall of Africa
They rather ignore their customers whilst they have a full team meeting. Their management need to plan better or be closed!!!
0 replies
62 months ago
Never Deal with Momentum short term insurers - unethical practice
Never deal with this company. They are absolutely unethical and should be closed down. A month later and a simple claim cannot be handled efficiently. Their staff and management are terrible. Momentum do not use accredited repair centres and then ask you to get another opinion. When you present another report from an accredited repair centre - they tell you they now need a third - hoping that it works in their favor. This is the most poor customer service and ridiculous demands for something simple as this!!! I am absolutely disappointed and will not recommend them to anyone. They don't call you for a month, saying that they working from home and their phone does not work. We are in level 1 - you cant do a job at home, go to the office or resign. Instead you let your customers suffer and consistently have to follow up.
53 replies
63 months ago
By far the worst short-term insurer
Hi, i guess its only when you claim do you really get to know if your insurer cares or if they live up to their promises. What's the point of having insurance when they cant help you in a time of need but are quick to collect their monthly premiums. I have logged an insurance claim last week and am still awaiting for it to be concluded. Your representative, Thabiso Chaka called me to advise that my claim has been rejected due to wear and tear. He was unable to convey the details around the rejection and committed to get more information. He would also request the repair centre, Assesstech to contact me. I am still waiting and i am unable to reach him telephonically. Thabiso also requested that i get a second opinion and when ask what that will gain me, it seemed that it would challenge the current repair centres ability and findings. If you'll are doubting your own appointed provider, it gives me very little faith. Please can i get feedback and the way forward. I also request my policy to be emailed to me. Thanks!
112 replies
Review Distribution
5 Star
2 (8.695652173913043%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (26.08695652173913%)
1 Star
15 (65.21739130434783%)