CD
Clifford V
Active since Sep 2013
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
Porting numbers with Melon Mobile
I actually don't want to give them 1 star, because my experience hasn't been bad at all. But now my wife also tried to move over. She has a prepaid MTN sim and Melon is powered by MTN so I don't understand the wait to port her number. Her Melon Mobile data also doesn't seem to be working probably because of the porting that just stays in progress. The WhatsApp line is also not useful at this stage, the agents keep on telling her to just wait or they take hours to get back to her. Come on guys, please assist asap and lets get this sorted out so that I can turn this rating around.
0 replies
8 months ago
rain takes your money after cancelation.
The warnings is out there, should have listened. We saw a lot of people saying that if you cancel your rain subscription you should block them from taking any further funds. So we gave them the benefit of doubt, my wife even phoned them to make sure everything is in order and that they won't be deducting any further funds. They rep**** even in writing that everything is in order and no further funds will be deducted. Guess the joke is on us for not listening to other people out there. Now apparently there was a glitch in their system, to think we will believe that. We have heard it all, if its not the government its these companies. Now they say its going to take between 7-10 business days to pay back. Have they given it any thought that we canceled to help with some financial needs month end. Nah they rather want the money in their account for as long as possible to earn as much as possible interest on it. Not my first rodeo guys. So far as long as you guys (rain) retain my money that you stole from me, I will write a bad a review per day. Oh and plus you won't receive your router (your property) back until I receive my money back. Seeing that the router works with a sim card, maybe I should insert different network carriers sims into it, than I can write a review each day about which cell networks work better in rain's router than rain's. Tomorrow will be day 1 of testing different networks, will keep you guys posted. Unless we receive an immediate refund. The ball is in your court rain ;) Piece of advice to any one out there, if you think of ever subscribing for anything with your bank card. DON'T because the only way of getting rid of these parasites is to cancel your bank card. Rather create a virtual card with your banking app, which you can just easily stop. Pro-Subscription tip.
4 replies
14 months ago
Incompetence
These people don't know if they are coming or going. Took a rental bakkie in for coding of the key and the replacement of a fog light. Ok great, got there on a Thursday morning to hand it in for these repairs. Everything was arranged through the rental company as well as my employer. Then to be greated by two service advisors to assist. The one lady wrote with a white marker on the windshield what needs to be done exactly, while the other one takes all my details on a tablet. Good, now while I'm waiting for my lift to get back to the work, the lady with the tablet phones me and tells me that the bakkie has already been serviced why is it here. So this is strike 1 already, it's not there for a service and all of this now while everything has been noted and written on the windshield. Then later that day about 16:30 the service advisor with the tablet phones me to tell they have to order a new fog light which is phone, but then tells me that the key doesn't need coding, the battery just needed to be replaced. Then I accept this as I'm not a technician and thank her. I then arranged with them that my colleague will come and fetch the bakkie the following morning. So my colleague went the following morning only to release that the key is still not working and that the key still needs to be coded. Did they then not have the odacity to tell my colleague I never explained why the key needed to be recoded. I'm sorry is that not their job as the technicians to solve it? So they didn't even tested the key after the battery was replaced, because they would have seen immediately that it still doesn't lock or unlock with the remote. But I'm sorry next time I will stay there and hold everyone's hand and make sure they do their jobs what they are trained for.
0 replies
20 months ago
Increasing my credit card limit.
I phoned on Thursday morning 22/08/2024 to increase my limit on my credit card. I was told I will be called back to complete the process. I was never phoned back. On Monday 26/08/2024 I phoned again to follow up again, once again I was told I will be phoned back, still waiting for that phone call. I tried doing it on the app, then it only gives me the option to get a private client card which I'm not interested in. I tried to speak to a banker on the secure chat which just keeps on telling my I must be patient they will assist me know and then nothing. I'm in need of this money before month end and thus I've started the process on the 22th of this month, but I guess that's not going to happen.
53 replies
20 months ago
Credit card application.
I app**** for a credit card on the Nedbank Money App. I uploaded my weekly payslips as requested on the app, everything was then submitted successfully. I later then received a sms that told me to speed my process I must take my payslips to my nearest branch (which were already submitted on the app). I also received an email stating the same thing, but also gave me the option to email it to myapplication@nedbank.co.za and using my reference number as the subject. So I did as requested and submitted the payslips for a second time. Today I received the same sms and email again, so I submitted it again for a third time. So I submitted it for a third time. Going into the branch is not a option for me as I'm at work the whole day, and my last visit to the Secunda branch was quite poor so I'm not nearly in the mood to go there. My reference number is 10023572158 if anyone can or wants to assist me.
0 replies
25 months ago
Pathetic Bank
What a pathetic bank. Where do I start? I recently traded my car in which was financed through Wesbank. When I first app**** for finance for the new car Wesbank made me jump through hoops by requesting how my uif payments are structured and how my employment contract is structured and this all while I am a FNB customer and while my car is financed with them just to decline me financing on the new car. Note not one of the other banks asked for this and they all approved me. (Mind blowing I know). Anyways lets continue. Now that I actually traded the car in that was financed by Wesbank, what would they do? They will still let the debit order go off knowing I don't own this car anymore. Ok now here I am going to FNB to cancel and try and reverse the money. Nope only to find out Wesbank must stop the debit order themselves and pay back the money. Ok here I am trying to get a hold of anyone at Wesbank to remove this car from my name and to give back my money. What a joke, absolutely no one, the call center just keeps me on hold for hours on one without any consultants answering and it doesn't matter which division I phone. It's funny how this bank is very quick to take your money, but from there on you won't get any further assistance. And I can guarantee if they get in touch with me they won't pay the money immediately, they will make up some bull**** excuse like it's going to take 10 days or longer for the money to release just so that they can earn more interest on my money. So thats my story, hopefully this will reach Wesbank because I can't get a hold of them.
53 replies
25 months ago
No wifi signal on 5G router. Terrible service.
What a shame. This internet provider did so well for us up until the 14th of March 2024. We have probably spent close to R300 just on airtime calling them, just so that they can tell us the same thing over and over. Reset the router, move it closer to the window and the list goes on and everytime we get told they will escalate it to their managers. What happens then? Well we just get an email with a ticket number and then nothing. Absolutely no technician will phone us back or come to our house to resolve the issue. Instead we get told to take our router to the nearest rain shop which is more than an 2 hour drive from us. So now we are spending money on airtime to get this resolved, and now we need to drive on our own cost to the nearest shop and top it off, we were told that we would get refunded for the days we sat without internet. What a joke, came the 20th of March, you guessed right rain deducted the full amount without any discount. Our router has just stopped sending out any wifi signal. All the white lights are on, which tells me that the router is receiving full 5G signal, but none of our devices are able to pick up the wifi signal from the router. It is like it doesn't even exist. So what is my next steps. Well I'm considering just canceling my debit order without informing them until they refund me for all the days I have sat without internet. If they decide to refund me and fix my router I will decide if I want to continue with them. But this needs to happen fast or I will just be canceling the debit order and move on to a new internet provider.
168 replies
39 months ago
Rain 5G NOT ACTIVATING
We took rain 5G after reading such nice comments on MyBroadband and some other sources. Only to notice they we're just lucky. I took out rain 4G quite a few years ago and it wasn't long before I canceled as well. It looks like I am going to do same again. When the courier dropped of our router and sim, he told us that the sim is already Rica'ed. When we phoned the customer service of rain yesterday, we were told that it is going to take between 3 to 24 hours to activate. Here we are 24 hours later and still nothing. Phoned the customer service again today, to be told our documents for Rica has been submitted late and therefore it hasn't been Rica yet. Then why did the first agent not inform us of this? Just excuses to delay me canceling. We need the internet for work purposes, but I guess we are just throwing money away. SO FAR I WOULD NOT RECOMEND! PAYING FOR SERVICE NOT GETTING ANY, WELCOME TO SA I GUESS.
120 replies
48 months ago
JustAnswer.com --> JustScamsters.com
Wanted to know something about my car, saw that they ony would charg me R15.00 for an answer coming from an expert. Not only are they just based in the US so their expertise is very limited, they subscribe you monthly without yout consent for more than R400 per month. Please don't fall for their bull online. Rather go to your local expert.
0 replies
58 months ago
Shaw Academy Fraudsters!
What a load of bull****! I'm surprised to see that they actually get 2.5 out of 10 on hellopeter, they should be rated into the negative! As always scamsters make it seem like they are legit and they paint this beautiful picture which is all falls. R399 for bull**** to say the least. They make you pay for everything and I mean everything, and if you don't pay the website just becomes more congested with their own adverts. I have Vodacom Fibre where I stay with their fastest line, but still their website will load as if it is straight out of the 2000's -pathetic to say the least with bugs and glitches everywhere and to think there's other educational websites that work way better and they don't charge you a penny. Please explain that to me Shaw Fraudsters. Oh, and you will think that the courses are well planned and that it will be a full course that you enroll yourself for, oh no! Some of them are only half if I can put it that way. (Only so many classes) And if that isn’t enough, I have cancelled my subscription with them on their website. You then get redirected to site where you are provided with a telephone number you must dial to confirm your cancelation. When this number is dialled its a ****** computer voice that answers and tells you that you have successfully cancelled, but you get no email or sms to confirm this. So for the grand finally, these *******s are still taking money from me. Where I am from that is called stealing you F&@* *******s! I hope you all get hit with the worst karma imaginable.
0 replies
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10 (100%)