NM
Nirveda M
Active since Sep 2013
11
Reviews
0
Industries
Reviews
11 reviews13 months ago
Scorpion Legal Pretoria is a waste of my money
Very poor sevice. I lodged a case in 2016 and there was a considerable settlement. The appointed attorney lost the file amd the case was dragged out for more than 3 years. I lodged a case this year, all the information was submitted. I called 2 weeks later to find out that the case was not even allocated. I called and informed that the other party could not be found at the addresses I had given but they would proceed to issuing a letter of demand. Hos is thia supposed to work if there is no receiving party
53 replies
20 months ago
BMW Standards are declining
My pre-owned 2020 BMW 220d vehicle was purchased at the end of March 2024 from BMW West Rand Roodepoort. The car was taken to BMW Menlyn in July 2024 for a service. One of the defect items reported before the service was that the passenger door handle was loose which I assumed just received fastening. The vehicle service agent at BMW Menlyn informed me that the door was worked on previously and the door light was removed and the entire door handle had to be replaced. This issue was taken up with the Sales Manager at BMW West Rand who informed me that he will not take any liability 5 months after the sale. The quality check report that he provided is very vague and does not show the level of check done. Based on the above, BMW West Rand is dishonest and should pay for the cost and inconvenience for the replacement of the door handle.
0 replies
39 months ago
Poor Quality of Protea Marriot Hotels
I had to try drive from Pretoria to Durban on the 20th of December 2022 to attend a funeral. I left late afternoon and when it started to rain I decided to spend the night at the Montrose Protea Hotel at a cost of R1500. We did not request a paraplegic room but were given one . The room was not cleaned properly and the bathroom was the worst I have ever seen. The bathroom walls and floors were disgusting. Is this how Protea Marriot Hotels treats their paraplegic guests (does Protea Hotels assume that their paraplegic guests are all blind). I made bookings at Protea Hotel Karridene from 25 December and was tempted to cancel my booking. I must mention that the standard of Pretoria Marriot hotels has dropped significantly and not value for my hard earned money.
0 replies
92 months ago
Terrible service and lying
Poor customer service and lying My required service was to relocate a current fibre voice line. I was at the Menlyn Telkom shop and on 7 September 2018 and logged this request . I was informed that I first needed to change the fibre ADSL to a fixed line and then go back to Telkom and request a transfer of the number. I waited for more than 3 weeks and there was no response from Telkom. I called the call centre and was informed that my requested was cancelled without a reason and that I was misinformed and that I could not transfer this number. I was also informed that there was no copper or fibre at Silverton ext 3 and I would need to apply for a fixed line look alike. This Saturday, 6 September 2018, I visited the Tekom shop in Menlyn to request the fixed line look alike. Additionally, I requested cancellation of my 15 year old copper line. I was informed that they did not have any fixed line look alike phones in stock and that they could not assist me cancel the my 15 year old copper line. I was given a procedure for online cancellation of my 15 year old copper line. It was clear to me that the sales consultant had no product knowledge as she kept asking a colleague and her responses made no sense. I requested to see the manager, Louisa Sefako, who provided very poor customer service and seemed totally uninterested. I did however manage to get the fixed line look alike and log the request to cancel my 15 year old copper line. I was told that everything was resolved. On Sunday afternoon I received an SMS that I should EFT R1000 within 7 days on BAN number ********** 82, this makes no sense as I was informed that there was no charge for the device on 12 month contract. I connected the phone and cannot connect, the error message is " Invalid SIM, not registered". I called Louisa Sefako today and she informed me that I should just wait a week and see. This does not make any sense as it is a wireles service and should connect immediately. I run a home business and this impacts my survival, unlike Telkom employees who get paid irrespective of whether or not they do their jobs. I need this matter resolved after more than a month of poor service.
0 replies
92 months ago
Poor and no internet connectivity
I purchased a Neotel 25GB monthly data bundle in May 2018 and have been struggling with no or very poor internet connectivity. In the first month I could not use even 50% of the data on account of connectivity issues. After many hours of trouble shooting over the phone, Noetel sent out a technician who discovered that the problem was a faulty router which was replaced with a second hand router. On many occasions I requested Neotel to send out a technician but they kept threatening that it would cost me a call out fee. Over the last 5 months I have been reporting poor WIFi and their response was the distance from the router to the work station. Considering that the premises is a small house, this should never be a problem. Apart from this, there is no connectivity for more than 80% of the time. I would like a full refund of all charges for the past 5 months, immediate resolution of the connectivity issues and the option to cancel my contract without charge within 1 month if these issues are not resolved. Best regards. Vinothen Moodley tel. ********** **********
0 replies
101 months ago
Unable to verify charges for data
Following a dispute with Vodacom from 2016, a settlement amount was agreed with Vodacom's representative, Rudi-Jo in November 2017. Full payment of the settlement amount was made in November 2017 . Vodacom's appointed debt collector, VVM continues to harass me about an outstanding amount. This dispute was resolved and this incident shows the lack of communication between the various Vodacom departments. During the period of my dispute, Vodacom continued to call me to purchase other products. Considering the lack of communication on Vodacom's accounts and billing department, their inability to resolve matters and to hold you at ransom while a dispute is pending, I would urge other customers to get a lawyer before purchasing any Vodacom product. I am currently considering using a lawyer to get this matter resolved with Vodacom and their debt collector VVM.
105 replies
101 months ago
VVM
Following a dispute with Vodacom from 2016, a settlement amount was agreed with Vodacom's representative, Rudi-Jo in November 2017. Full payment of the settlement amount was made in November 2017 . Vodacom's appointed debt collector, VVM continues to harass me about an outstanding amount. This dispute was resolved and this incident shows the lack of communication between the various Vodacom departments. During the period of my dispute, Vodacom continued to call me to purchase other products. Considering the lack of communication on Vodacom's accounts and billing department, their inability to resolve matters and to hold you at ransom while a dispute is pending, I would urge other customers to get a lawyer before purchasing any Vodacom product. I am currently considering using a lawyer to get this matter resolved with Vodacom and their debt collector VVM.
210 replies
101 months ago
Continuous Harassment
Following a dispute with Vodacom from 2016, a settlement amount was agreed with Vodacom's representative, Rudi-Jo in November 2017. Full payment of the settlement amount was made in November 2017 . Vodacom's appointed debt collector, VVM continues to harass me about an outstanding amount. This dispute was resolved and this incident shows the lack of communication between the various Vodacom departments. During the period of my dispute, Vodacom continued to call me to purchase other products. Considering the lack of communication on Vodacom's accounts and billing department, their inability to resolve matters and to hold you at ransom while a dispute is pending, I would urge other customers to get a lawyer before purchasing any Vodacom product. I am currently considering using a lawyer to get this matter resolved with Vodacom and their debt collector VVM.
105 replies
104 months ago
Misleading Customers to Profit
I purchased a 10GB+10 GB data bundle in July 2017 for R299 per month for 24 months. After 5 months, in December 2017 my account was debited more than R10000 (Ten Thousand Rands). I called Vodacom to query this account as the maximum outstanding amount should have been R1500. I did not receive any clear reason for this huge bill. At my request, my bank reversed this transaction on my bank account. In January 2017 Vodacom terminated my service for non-payment. I queried this and was informed that this was an open contract and not fixed capped. This was not what I purchased. I was of the understanding that a bundle was a fixed amount. I was misled and I am sure other customers had this experience. I requested a transaction history showing all the data usage and the users and to date I have not received this. I have made many attempts to get this matter resolved with very little factual response from Vodacom. They have handed over the account to collection agencies and with interest, the outstanding amount is more than R11000. Please do not purchase any Vodacom bundles without getting your lawyer to review and approve the contract.
122 replies
122 months ago
THE OCEANIC HYGIENE PROBLEMS
I stayed at The Oceanic in North Beach Durban from 24 March 2016 until 29 March 2016 (5 nights) and was disgusted with the cockroaches in your resort. I spent many hours each evening trying to get rid of the cockroaches and did not get much sleep. On my last night, I requested a late check out and explained that this was account of my lack of sleep during the night and had to pay R200 for a 2 hour late check out.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
9 (81.81818181818181%)