Active since Sep 2013
It is now many months that the download to a csv file is not working. The response is "We are working hard to solve the problem to give you the excellent service you expect." I have called the call centre. I have discussed it with the Discovery consultant. Both had no idea what I was talking about. Discovery should be ashamed because they are lying to their clients
I am waiting for a parcel that is, according to Fastway Couriers tracking, in transit between Johannesburg and Nelspruit for two days. All attempts to contact Fastway Couriers were unsuccessful. This is not the way to treat a customer.
Reported on WhatsApp a problem with no connection between WiFi and Internet last night at 21:10. Got a response at 10:37 this morning
I placed an online order on Thursday night and the parcel was ready for collection the next morning at 9:27. They make an effort to get your parcel to you as quick as possible.
This courier service is a joke. It takes more than two days for a parcel in transit to get from Polokwane to Phalaborwa (a 2-hour drive). I was told that there are no drivers available to deliver the parcel yesterday. The parcel was logged as received at 10:11 and my call yo TCG was after 16:30. I was then informed that parcel will be delivered today in the afternoon. I told TCG that I will collect the parcel today in the morning. When I went to collect the parcel it was not there. Miraculously, there is a driver available. A d I still do not have the parcel.
The claim for a burst geyser logged early Thursday morning. ABSA appointed contractor only available on next Wednesday.
I changed my contract in Dec 2020 (that was a serious challenge for my patience) to a R299 per month package. MTN continues to deduct R981 from my account. The consultant at the local branch cannot get a decent connection with Accounts to explain the problem. No joy trying get hold of them over the Internet.
Better price than Builders Warehouse and no delivery fee Decor Icon Ceiling Fan Price: R2,559.20 (TLW) R2,699 (BW) Delivery Fee R0 (TLW) R10,000 (BW) Total: R2,559.20 (TLW) R12,699 (BW) I know where I will be spending my money.
I wanted to order a ceiling fan online from the Zambezi branch to be delivered to Phalaborwa. Cost of the fan: R 2,699 Delivery fee: R10,000 Builders Warehouse cannot provide an explanation. Tried to justify it by saying that I did not order from the closest branch.
After I placed my order I was kept informed of the progress. The parcel was shipped the next day. It was well wrapped. I got it at the lowest price in SA. Well done. You have a new client.
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