Active since Mar 2009
I have been in contact with Legalwise since June 2025 with a matter regarding Postbank. I have to keep following up as I get no replies at times. All they do is sent letters to Postbank after receiving no replies from them either. We cannot do that action must be taken. Your legal Councillors don't give feedback unless you call them. It's now almost 6 months down the line and nothing has happened I've been a client for almost 20 years and I think it's time to call it quits.
I have been in contact with NFO since 04/08/2025 with an issue on Postbank, Barry initially took charge and after numerous emails following up at times with no reply it was then assign to an adjudicator, Ms Tamareu on 20/10/2025 and to date there's been no reply. One would think this organization is the go to for solutions, but it appears not. Service and communication is bad as in the whole country. It's now 6 months down the line and no solution in sight. So where does the bug stops, who do we go to, to report the bad service of NFO.
Waterfall City branch On Saturday 04/05/2024 we went to the restaurant but upon arrival the attendant told us that there is no parking , its full we need to park at The Mall of Africa and catch the transport there. Who on earth would do that, this is not the only restaurant in Joburg. We then left never to come back again in case of the same scenario.
For the past 3 weeks I have been trying to login into the momentum website (Unit Trust) account. This one particular account is giving me problems I just cannot get in even with the 'forget username/password' tab. I have sent numerous emails to Dolly and the website team. Dolly has been trying to help but the website support team is useless, not replying to emails, saying its working but is not, they called me once and made a promise but nothing come of it. In my last email I have stated that I'm contemplating in closing my 3 accounts with Momentum, a customer of over 20 years. It's not Momentum but the people that's works there, but if support/service is bad then I will go else where with my money.
I received an SMS from ABSA - DSV couriers is trying to contact you - strange because I never received any calls from them. I was given a number to contact ABSA. I called the number and was very frustrating as I have to hear all the promotions/commercials wasting my airtime. The options presented did not help me, anyways I did choose one and again I have to hear something I did not want to hear, I eventually I spoke to a lady... she could not help me and will put me through to the call center. I then ask her a number to call in case I get cut off, happens all the time while waiting, guess what, the number she gives me is the same one that I'm using to speak to her. how else did I get through. So I give up, I'm not going to waste air time.
On July 6th 2022 I re-submitted a claim after it was rejected previously even though I specified that the claim comes off the oncology benefit. The email was sent to claimsadjustments@discovery.co.za and as yet there have been no response. Ref No 2639199324. I need the refund as I have paid the doctor directly.
On the 9th June I went to Standard Bank, Simmonds Street to obtain proof of payment for an overseas transaction. I was told that I must sent an email to paymentqueries@standardbank.co.za which I did later. On the 10th June, Corporate International replied back and referred my query and copied the email to PBB.International. No reply was forth coming so I phone and waited for 40 minutes , 'our consultants are busy....; so I left a message for a call back and nobody bothered to reply. So basically it's almost a week and the service is pathetic , our containers need to be released. Ref No QPQ09062200082 and PPE10062200228. Please rectify ASAP
Good Day, I choose this site to voice my frustration as I cannot find a place to do so at the Discovery Insure website. A detailed claim was submitted by me on 14/09/2021 claim no 2715101, subsequently the claim was approved but not all items were replaced as of today. I have sent two emails to Mr Lubabalo to query but no reply was forthcoming. One Portable hard drive is still outstanding and most importantly the power supply to the computer (cannot do anything) . The items were picked up at my premises by Appliance King. Please rectify
On the 27/06/2021 I sent an email to Vodacom Ref EC-17M5-32ZFM9, with no response forthcoming I then went on to Hellopeter 17/07/2021 regarding the dissatisfaction with Vodacom. They responded on Hellopeter 18/07/2021 saying that a consultant will be contact with me but as of today I'm still waiting.......
On the 27/06/2021 I sent an email to cancellationscollections.cssprod@vodacom.co.za, Ref is EC-17M5-32ZFM9 I am still waiting for a reply. Please give your attention to the matter.
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