PS
Petrus S
Active since Mar 2009
30
Reviews
0
Industries
Reviews
30 reviews2 months ago
Once you pay it activates the delay - Not so good as advertised
Reference SO052812, I have responded to adverts from AC Direct and purchased an Air Conditioner. The price were good and delivery times reasonable. After placing the order and making the payment communication stopped. Contacted the company and was told Gauteng is out of stock and stock is on order from Cape Town and they might get stock by next week. I checked on Hellopeter and found that AC Direct is poorly rated. I regret purchasing from AC Direct. I get the idea that AC Direct does not carry their own stock, they order from the factory once the customer have paid for his order.
56 replies
6 months ago
BOB SHOP - Gate keepers who do not add value to service
It just takes too long for items to be delivered from Johannesburg to Nelspruit, parcel was ready on 15 Oct 2025 with an estimated delivery on 21 Oct 2025. After following up today the new delivery date is now Thursday 23 Oct 2025 which is 6 working days to travel less than 400km. This was my first order with Bob Shop and most probably the last. Your business model is not sustainable. Tracking number BO****897
0 replies
7 months ago
Getting nowhere slowly
Placed an order with Temu, it was dispatched to Fastway Couriers where it remains. Call remain unanswered, on line tracking support is useless as it gives the same answer for 3 days in a row "Your parcel is currently in transit between our JNB and NLP depots" It seems as if it is going to take longer to transport the parcel from JHB to Nelspruit than to place the order and fly it to SA from China. I have advices Temu not to use Fastway Couriers in the future for my orders.
0 replies
10 months ago
Spec-Savers SA - No end in sight.
We have been customers at Spec Savers for many years getting great service. Cracks in their service started showing with poor workmanship on their products. Had my eyes tested and informed to collect my glasses. Upon collection the nose supports was out of position, the Technician adjusted them according to my nose bridge. The glasses were not straight on my face, I showed the Technician who placed the glasses on a surface and he said it was straight and just walked away. Took the glasses and went home but had to adjust the glasses all the time. At home I found that the nose supports is still out of position and the one lens was about to fall out. Called another branch of Spec-Savers in the same town asking for assistance. Was told to bring the glasses in for adjustment, upon arrival I was told the Technician is not available and will attend to the matter on Tuesday (long weekend). Tuesday came and is gone.... Keep in mind that the nearest branch of Spec-Savers is 48km from our place of residence and have already covered 300 km and there is no end in sight to get my new glasses. Reference SBGD-B6931D
53 replies
13 months ago
Stay away from Online Car Parts, you will not get what you order.
Placed an order with this company on 25 March 2025 after confirmation of stock and paid the full amount. Received the order confirmation per e-mail and that was it.... no progress, if you send an e-mail they do not respond, making a call is useless as you will end up on a full mailbox. This company is a disgrace and will not support them anymore or would advice any person to stay away. I am going to raise my matter with Devi Sankaree Govender for broadcasting on the Devi show. As can be seen on this website the complaints are endless worth the negative publicity.
0 replies
23 months ago
Chery Mbombela - Customer service can make or break a company.
My son bought a used vehicle from Chery Mbombela (Stucky Motors Group), the vehicle was financed by MFC. After taking delivery of the vehicle the following faults became noticeable, both rear shock absorbers were leaking oil, engine mounting faulty, exhaust touching the body, clutch cable stretched, wind noise from drivers door, RF indicator have water inside, boot lid lock and boot lid damaged. The Salesperson at Chery Mbombela were notified and the feedback from the Dealer Principal (DP) was that the vehicle passed COR and the are not going to repair the faults. Raising our concerns with the risks involve by using the vehicle in such a state with the DP, we were told to take matter up with the Ombudsman. We contacted Stucky Motors Group who is the owners of Chery Nelspruit and requested to honor the Consumer Protection Act (CPA) and our request to have repairs done was met with resistance. We submitted a letter to MFC to return and cancel the transaction on the basis of a faulty vehicle being sold where no pre-delivery inspection was done. MFC supported our concerns and instructed Chery Mbombela to execute repairs. Repairs on the vehicle was of a poor standard, wrong engine mounting replaced and some other work was not done as they could not find the faults. It must be noted that repairs are not done at Chery Mbombela workshop but at a none registered privately owned workshop. The boot lid was resprayed and the decals mounted at the wrong places. All the work was done over a long period of time where the DP had several excuses for not attending to the repairs as she was on training, had a busy day, employees not at work and we have to make an appointment to see her. When we want to make an appointment or speak to her on the telephone we were told she is busy or not at work. We decided to part with this dealership as they do not act in the best interest of customers. The vehicle we bought from Chery Mbombela was sold and my son bought another car from another dealership. In spite of getting great service with the other dealer his interest rate is 3% lower than he got from Chery Mbombela.
0 replies
25 months ago
On line quote duplicated with a telephone call
Wanted to obtain a quote for two vehicles and household insurance from Outsurance. Made use of their website and submitted all the information normally requested during a telephone call. I did this because I do not want to sit with a poor telephone connection where you cannot have a proper conversation. Shortly afterwards I was called by an agent who wanted to finalize the quote. He then started to ask the same questions which I already submitted and I asked him to stop and look at my submission. He did not have the information in front of him and would have to go through the process again. I declined and as I do no see the benefit in submitting the same information twice. I got the idea the agent saw the lead and took it before actually looking at the submission. What is the purpose of submitting your personal, vehicles and household information is an agent is going to ask the same information again?
53 replies
25 months ago
ER Consulting accounting department - Poor interdepartmental communication
Family member had an emergency consultation at Nelspruit Medi Clinic operated by ER Consulting. Claim was confirmed and paid by medical aid and ER Consulting keep on sending e-mails and cellphone messages that payment is outstanding. Two calls were made to ER Consulting account Dept to provide payment reference and one e-mail sent to confirm payment and this morning another set of messages and e-mail was sent indicating account is outstanding. It seems as if ER Consultation accounts dept and creditors do not speak to each other
0 replies
43 months ago
I find Dis-Chem racial employment policy offensive and will not use my hard earned money on a company who does not support ubuntu.
I find Dis-Chem racial employment policy offensive and will not use my hard earned money on a company who does not support ubuntu. It is noted that Dis-Chem have removed their e-mail adress from their website. Here it is, use it: careline@dischem.co.za
133 replies
43 months ago
Not so smart - Octopi Smart Solutions
Fiber off line, logged call with my SP, received reference number after a while, no updates during the day. Contacted SP, was put through from pillar to post. Octopi Smart Solutions have handed to call to his SP and they will contact me when someone will attend to the problem. I may not contact DNATel, must work through Octopi Smart Solutions
0 replies
Review Distribution
5 Star
2 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
13 (43.333333333333336%)
1 Star
15 (50%)