Active since Jan 2014
We reside in Alveda, we have been online for 4days consecutively. No message, no email, no communication. For my husband who works from home this is not idle at all. We called on Monday to find out what’s the issue and they just read the coms sent that we didn’t receive. Number was verified yet still nothing received. But accounts statements and smses are delivered without fail.Will get credited for these days list in connection? Will we ever receive communication directly? What is the SLA on when this will be fixed?
Mall of the South Wimpy, Tshego is consistently a tribalist and rude to her fellow South Africans. Absolutely no remorse or guilt whatsoever. I sat down for 10minutes after a great family hike on a Saturday morning and that 10mins encounter with her was enough for it to not ruin our mood. Opted for Mugg and Bean. It wasn’t the first time we encountered her attitude but we will not be returning. We walked out right by her and her colleagues and none cared to ask why we were leaving
WE HAVE NOT HAD ANY INTERNET CONNECTION FOR 3 DAYS CALL CENTRE NO HELP SUPPORT DOES NOT RESPOND. HOW DO WE CANCEL THIS
From the start, Blissful Births made us feel like we had known them for a long time and we were part of the family. I felt safe and at home. This was the best decision we made to welcome our beautiful baby girl at Blissful Births.
Still waiting for my order and I called customer care but no assistance received. Dumusani from the store just called me and was extremely rude and no efforts to resolve the problem. I waited outside for delivery man for 10mins and noone showed up. Dumisani lied and said I did not answer my phone yet no one called except him
Ordered on the app, driver called to confirm address and driver got the address wrong. Instead of calling to confirm directions or address, driver yells at me and drops the phone. I'd like a full refund of my money!!! To be treated so terribly by a driver as if I'm getting the food for free. MALL OF THE SOUTH FISHAWAYS TERRIBLE EXPERIENCE
Ordered online at 16:09pm, It's 18:03pm now and we still have not received our order. I have called the call centre 7 times and all 7 times, i kept on getting transfered but a number that does not exist. My order has already been paid for online and there's no one to help. The service is extremely poor, call centre agents are rude and have no clue how to do their jobs. Debonairs has failed consistently. I don't want your Pizza, i just need my R254.90 back.
As a banking client, i cant believe an OMF staff member would be condescending just because i work for another insurance company. i require assitance with unclear trasanctions in my money account and when i was sent to the branch by the customer care, the lady at reception (Nandi - Carletonville Gateway branch) couldn't have been more rude and uninterested to assist me. She refused to hear what the problem was and jumped straight in to say 'don't they teach you maths at my company because i work with insurance'. I couldn't even get my query resolved. It's the first time i walked into an OM branch and received such poor treatment.
First experience with Flysafair and the air hostess was rude almost felt racist towards people of colour. Second flight from cape town to Lanseria was also a mess. we were stuck at the care returns traffic, rushed to check in and we told by staff that we missed check in by 2 minutes and there was no assistance they could do. We had checked in online but they could not assist us. you are only told at check in that bags are an additional cost. Definitely not flying with airline ever again. Bad experience, bad service and flight was boiling hot inside with no ventilation apparently because they had no power on the ground at Lanseria. Dont try save money and book this airline, it is NOT worth the savings at all.
Bad experience at Westgate Combo (downstairs) Rage in the Westrand (Roodepoort). They didn't have a shoe size for the exchange and then the Manager Maria was unbelieveably rude, unhelpful, disrespectful to me as a customer requesting to be assisted and the other shoppers in the store. It took for a shop assistant to assist me after i called the Rage customer care number and they promised to call back and also failed on their part. Up until this day, i was a devoted regularly Rage customer and i would always buy in bulk but clearly we are not valued at all. I suggest managers to be sent for training on how to handle unsatisfied customers in a manner that protects the the brand. She behaved like she was at her mothers shop in full view of all other staff members.
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