Active since Jan 2014
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33 reviews5 months ago
Terrible service and they don’t honour their own appointments
I bought a TV at Major on Saturday and requested for the it to be wall mounted, I paid for the installs service, and was told the installers would come immediately after the delivery. I received a call from Blingstallation shortly after and I requested hem to call em on Monday since I was driving. On Monday (10 November), I noticed their missed call and called back, they arranged to have my TV mounted the next day on 11 November at 15:30, they also sent a confirmation. On 11 November I stayed home the whole day waiting for them, by 15:17, I received a call from them informing me that the installers were running behind and that they should arrive by 16:10-16:30. By 16:33, the installers still hadn’t arrived, I decided to call Blingstallation to find out where the installers were, and I was told that they were running behind, they told me that they will confirm when they would arrive. As I’m typing, at 16:50, they have not sent any confirmation and the installers are not here. This is a terrible service, people should get their own private installers for less, with less hassles.
0 replies
12 months ago
Netcare Sunninghill is worse than any Public Hospital in South Africa
This morning I went to the Emergency Room at Netcare Sunninghill Hospital. I arrived at 10:00 am, went through the Triage and opened a file without any issues. I was assigned a room, and was checked by Dr.Wei who was quick and efficient, the nurse on duty was also helpful. However, after the doctor saw me he instructed that I go for an ultrasound, the nurse on duty informed me at 11:30 that someone from Radiology would be coming to fetch me in about 30 minutes to an hour, she asked me to be patient. After an hour, no one from Radiology showed up to fetch me, I was asked to be a little patient, I waited for another hour, by 14:36 no one had come to fetch me. I then proceeded to tell the nurses on duty that I believed it was better for me to leave and go get help elsewhere, they persuaded me to stay a little bit longer while they call Radiology. When they called Radiology no one picked up the phone, I was then advised to just walk to Radiology by myself. When I got to Radiology, I was informed that I would not be getting an ultrasound if my bladder is not full, I was asked to drink 5 cups of water and wait. I then waited, when my bladder was ready, I was placed on a bed and prepared for an ultrasound. I was left there lying on the bed and was told that they were waiting for a doctor. I waited for what felt like eternity, and still no one came. I got up to leave after I noticed that the time on the monitor was 16:00, by this time I was still not examined since I got into the ER at 10:00am. When I left the hospital it was 16:20, and I still didn’t get any help. I would never set foot on any of the Netcare hospitals even if I was dying, and would not advice anyone to even bother.
58 replies
13 months ago
***** better pay my money
I resigned from my job in January, and I submitted my withdrawal forms to Sanlam for processing on 25 February 2025. Sanlam acknowledged the receipt of the forms and informed me that the payout could take up to 30 days, however, a month and a week have since passed and I haven’t heard anything from Sanlam. I emailed Sanlam Corporate 6 days ago, and got no response, I even sent my details to Sanlam page on Twitter(C), still nothing. Sanlam I want my money.
328 replies
18 months ago
Customer Service Helpline that doesn’t work at all
I’ve been calling Woolies customer service for the whole week and no one picks up the calls. On Friday I went to the Woolies store at MOA trying to get assistance, but even when calls are placed from their own stores, no one picks up. I called again on Saturday and was made to wait for an operator for over 20 minutes.
0 replies
21 months ago
Faulty iPhone 15
I ordered iPhone 15 online as part of my contract upgrade last year, the phone arrived in October 2023. After 2 weeks the phone started showing a blank screen, and then coming back on after an hour or so. Then in March, I went to give birth via C-Section, a few days after the phone screen went blank again; and wouldn't come back on even after a few days, I couldn't leave my house so I left it like that. It came back on after two weeks worked for 2-3 days then went blank again. It remained blank for a few weeks then came back on. I then took it to Mall of Africa where they claimed to have sent it for repairs, after 5 days I was alerted that the phone had been fixed and that I should come and pick it up. When I fetched it on Monday(18:45, 08 July), I was assured that the phone had been fixed and that it'll never give me problems again. On 9 July 2024, the screen went blank again, then I filed a complaint on Hellopeter. A Vodacom customer service agent called me and informed me that the phone wasn’t fixed and that I should send it to the nearest Vodacom shop. I then took the phone to Vodacom Centurion as per my discussion with the customer service agent. I dropped the phone on 15 July, and it was booked for a service on 16 July. On 23 July at 09:30, I received a call that my phone had been fixed and that I should go and pick it up. Shortly after I received the message, I received a call from Vodacom Centurion informing me that they had received the phone, but the phone screen was still blank despite repairs saying they had fixed it, then they informed me that they had to book the phone again. It seems like there's a serious issue with the phone, and no one is willing to address it. I can't continue paying monthly for a phone I don't use. I have been going back and forth with Vodacom trying to get my phone fixed since the 05th of July, yet there’s no outcome.
168 replies
22 months ago
Faulty iPhone 15
I ordered iPhone 15 online as part of my contract upgrade last year, the phone arrived in October 2023. After 2 weeks the phone started showing a blank screen, and then coming back on after an hour or so.Then in March I went to give birth via C-Section, a few days after the phone screen went blank again; and wouldn't come back on even after a few days, I couldn't leave my house so I left it like that. It came back on after two weeks worked for 2-3 days then went blank again. It remained blank for a few weeks then came back on. I then took it to Mall of Africa where the claimed to have sent it for repairs, after 5 days I was alerted that the phone had been fixed and that I should come and pick it up. When I fetched it on Monday(18:45, 08 July), I was assured that the phone had been fixed and that it'll never give me problems again. Today, 9 July 2024 at 22:52, I'm typing this because the screen went blank again and has been like that for an hour.
162 replies
37 months ago
Unprofessional drivers and terrible service
I ordered food from Nandos Kyalami last night using Ubereats app. The Ubereats does not provide the drivers with the numbers unlike Mr.D. When the driver got to the gate he waited for about 4 minutes because I couldn't see his messages. I then sent him my number at 08:47, but he never dialed in, instead he left at 08:54 and marked my order as delivered. I immediately tried to call him via Ubereats, since they don't provide numbers for direct calls, and he didn't pick. I called multiple times with no success. Then I went down to check if he had given the security guys the food, but he didn't. I contacted Ubereats, that's when they let me know that I wouldn't be refunded because the driver was waiting for 8 minutes. Except, I was also waiting for him for 6 full minutes after I gave him my number.
0 replies
42 months ago
Scammers and Thieves
My mother went to Telkom Alberton City on 01 November 2022 to upgrade her phone contract. The lady who was assisting my mother gave my mother an old phone with a damaged battery, and took her sim card and the new phone. When my mother noticed this she went back the next day 02 November 2022, and when she got to the store Tendani (the lady who 'assisted' my mother a day before) made my mother wait and gave her a run around, and asked her to come back the next day, she went further to ask my mother to send her the OTP when she gets it so that they would be able to port her number in store. At 22:14 on 02 November 2022, I then called the number of the sim card that was taken from my mother, and it rang but it has since been disconnected. It's clear that Telkom sales people have been stealing from customers, please refrain from using Telkom services I know that Telkom never replies, but please stop using their services.
0 replies
45 months ago
FNB Bad Customer Service and Slow Response
I paid my Homeloan account manually, then FNB debited my account right after. I called the Homeloans department and Spoke to Judy who verified that I was indeed debited after paying, she then agreed to refund me and sent me a refund form. So far, I have filled out refund forms and sent them to two separate emails addressed as instructed by FNB, I've made a number of calls, and still haven't received any response or refund. I had set aside my monthly budget, and now have to live on borrowing because FNB took my money. Please refund my money ASAP.
134 replies
49 months ago
Mr D hires unprofessional illegal immigrants who endanger our lives
They hire illegal immigrants who are not even familiar with the areas they deliver to, who give customers attitude, and dump food at the entrance as if they're delivering food to animals. I will not advise anyone to use their service because the chances of being poisoned are very high, since your food can be received by just anyone since their drivers are not even careful with our orders. I will not advise anyone to use their services, please find alternative delivery services.
0 replies
Review Distribution
5 Star
2 (6.0606060606060606%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (9.090909090909092%)
1 Star
28 (84.84848484848484%)